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  • So here at Alaska Airlines, we get a lot of

  • questions about being a flight attendant.

  • Questions from people just like you.

  • And now our number one most frequently asked question about being a flight attendant

  • is: What's my schedule going to be?

  • Here at Alaska Airlines, our flight attendant group has two types of schedules

  • based on years of seniority. They're called line holder and reserve.

  • The longer you're here, the better your schedule. Let's take a look at both.

  • I want you to meet Carole and Ronnie.

  • Numbers 3 and 7 out of 3,130

  • flight attendants. That's right numbers three and seven.

  • Now since Carole and Ronnie have been with Alaska Airlines

  • for over 47 years, they pretty much get to pick and choose what days

  • and trips that they want to work. As you can see from their schedule, they choose to work

  • during the week,

  • and not on the weekends or holidays.

  • Since Alaska Airlines has flights that operate 365 days a year

  • and 24 hours a day, we need other flight attendants to work those flights.

  • Now we want to introduce you to Bless and Josiah.

  • They are flight attendant numbers 3,021

  • and 3,022. Both are just finishing up their

  • eighth month of service with us. As Bless and Josiah

  • are pretty new, they're going to need to work what we call the reserve schedule. When

  • you work a reserve schedule, you know the days you'll be working

  • or on call, but you won't know the trips. But wait?

  • You now say "What's a trip?" Well, it’s pretty easy.

  • Each month, our computer takes all the flights that we have here

  • at Alaska Airlines and works with a specific set of rules

  • to create trips that we, the flight attendants work.

  • For example, we can have a trip that goes from Seattle to Maui, layover for 24

  • Hours,

  • and then the next day go from Maui back to Seattle. Make sense?

  • Okay, good! Now, back to Bless and Josiah.

  • When you work reserve, you know what days you're going to be on call, but you won't know

  • what trips you will be working. As you can see,

  • they are working the reserve on-call schedule Thursday

  • through Sunday. Basically, here's how it moves.

  • If we have an operational situation where we need a flight attendant to staff a flight,

  • we called Bless or Josiah to work that flight.

  • But you say "I don't live next to the airport!

  • I can't be there in five minutes!" Now

  • there's no need to worry about that. We'll explain all the rules when we meet up with

  • you

  • in your interview. But for now we brought in Bless and Josiah

  • to tell you more about their experiences and how reserve works.

  • And now here's Bless and Josiah talking about what it's like to be a reserve

  • flight attendant.

  • Reserve is character building.

  • Reserve is like having your life in a suitcase!

  • Reserve is definitely an adventure.

  • Now the best way to explain this to some one who has never heard of reserve.

  • It's a very sporadic schedule that's handed to you when you become a flight attendant.

  • Our company is built on seniority. So when you're junior, you get the most junior schedule.

  • And that's what entails being on reserve.

  • The reason we have reserve is to protect the operation. So if we have a flight attendant

  • who calls in sick, or delays like weather,

  • we need somebody available to fill in that gap.

  • So how reserve works: basically, they give you a time frame.

  • Three to five days a week, you're on call for fourteen hours. And in that fourteen hours, you keep your phone close to you.

  • Have your bags packed. And then you wait to answer the phone when they call.

  • So you'll get this call from crew scheduling, and they'll say

  • "Hey Josiah, how's it going?

  • Awesome!" "I know why you're calling!"

  • "You're going to Philadelphia." "You're going on

  • Honolulu."

  • Honolulu? Sure why not? Not only do we have great trips, but we have great customers as well.

  • "You're off to Alaska". "YES!"

  • You're going to have a lot of fun, but you need to be prepared for the unknown.

  • Anyway, reserve is really an interesting way of life, and it's a lifestyle change because

  • if you can do reserve, you can do anything!

So here at Alaska Airlines, we get a lot of

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A2 初級

我的空姐時間表是什麼? (What will my Flight Attendant schedule be?)

  • 889 57
    kath_chaste 發佈於 2021 年 01 月 14 日
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