Welcome to today's program.

We're going to look at how to make dates and arrangements on the phone.

We'll also have a close look at how we talk about things we're in the middle of doing.

But first let's continue a drama 'Sisters and Brothers'.

Remember Sarah's brother Steve?

It is seemed that he quite liked Anne.

Now he's going to make a phone call.

Medina Hotel. Marie speaking. How may I help you?

Could I speak to Ms Anne Lee, please?

I'm not sure [...].

I'll put you through sir.

Hello?

Hello. Anne?

This is Steve Parker.

Steve Parker?

Steve.

The Sarah's brother. We met [...].

Oh, Steve! Hello Steve.

Hi. What are you doing?

Oh, working.

I'm planning a trip to the wineries later in the week.

Ah, when're you going?

On Wednesday.

Oh, good.

What are you doing tomorrow?

Er...

Nothing.

Why?

[...] winery.

I still wonder whether you want to go to our [...] park?

With me.

If you did like to go Ms Lee.

That's what I did.

Yes, I can say I'd love to go.

Alright!

I'll meet you in the foyer.

Ten o'clock?

Okay, ten.

[...].

Great!

[...].

[...] Steve.

Let's have another look at how Steve made that date with Anne.

First he has to ring the hotel.

Medina Hotel. Marie speaking. How may I help you?

Could I speak to Ms Anne Lee, please?

Steve says...

... 'Could I speak to Ms Anne Lee, please?'

He's been polite.

We use the word 'could' like this when we ask someone to do something for us.

It's a question.

So he says 'could' before 'I' - 'could I ...?'

Try saying 'could I' with the clip.

Could I speak to Ms Anne Lee, please?

He says 'please'.

Asking someone to do something is a type of question called a request.

We use 'please' to make a request polite.

Steve's request works and the receptionist puts him through to Anne.

Hello?

Hello. Anne?

This is Steve Parker.

Steve Parker?

Sometimes just the way we say name though single words make questions.

When Steve says 'Anne?' he means 'Are you Anne?'

Listen first and then say with Steve.

Hello?

Hello. Anne?

This is Steve Parker.

Hello?

Now listen to the way that Anne says Steve's name.

Hello?

Hello. Anne?

This is Steve Parker.

Steve Parker?

She means 'Who is Steve Parker?'

Listen once more and then say it with her.

Hello. Anne?

This is Steve Parker.

Steve Parker?

Hello. Anne?

This is Steve Parker.

Of course Anne realises who Steve is and then starts to talk.

Hi. What are you doing?

Oh, working.

I'm planning a trip to the wineries later in the week.

We've looked at the words called verbs before.

And how we change the way we say them to show when something is happening.

We call these changes tenses.

Today we're going to look at how to talk about actions that are happening now...

... and for a short time into the future.

In our next clip listen to the way Steve and Anne say the verbs 'do', 'work', and 'plan'.

Hi. What are you doing?

Oh, working.

I'm planning a trip to the wineries later in the week.

Doing.

Working.

And planning.

Notice that when a word ends with a single vowel next to a single consonant...

... the consonant is written again or doubled when we add 'ing'.

The 'ing' form of verbs is used for talking about things happening now...

... and for a short time into the future.

This tense is called the present continuous.

Because it refers to the present and something that continues or keeps going.

Let's look at 'doing' first.

Hi. What are you doing?

Steve is asking about what Anne is doing at that moment...

... and for a short time into the future.

So what's Anne doing?

Say it with her.

Oh, working.

I'm planning a trip to the wineries later in the week.

Work and plan are verbs of action.

They are things we do.

Only these sorts of verbs has continuous tenses.

Some verbs such as understand and know...

... are not used with the 'ing' form of the present continuous.

You can say 'I'm working'.

This means that you're working now and for a short time into the future.

But you can't say 'I'm knowing'.

Instead you say 'I know'.

Let's see what Michelle's doing.

I'll ring her up.

Hello. Michelle Crowden speaking.

Hello Michelle. This is Brenton.

Hello.

What are you ringing me for?

I just want to know what are you doing tomorrow.

I'm doing some shopping.

Why?

I'm having a barbeque with a few friends and I'd like you to come.

[...] very nice to ask me but yes, I'll come.

What's the address?

23 [...] street.

What time shall I come?

About one o'clock?

Alright. I'll see you then.

I'll ring if I'm going to be late.

What's your phone number?

Eight, three.

Double six.

Two, seven, nine.

Okay. See you later.

Now...

How did Brenton say this number?

He said 'Eight, three, double six, two, seven, nine'.

When we have two of the same letters on numbers together like these two sixes...

... we describe them as double six.

Remember the word 'planning'...

... does has the double n.

Now try to say this phone number.

We would tell someone that this number is eight, two, double seven, double one, double two.

I [...] phone Brenton.

Eight, three, double six, two, seven, nine.

Medina Hotel. Marie speaking. How may I help you?

Oh, sorry.

I've dialed wrong number. Sorry.

The clerk says the place where she works...

... the Medina Hotel...

... and then 'Marie speaking'.

When taking phone call for a business it's best to say what the name of the business is...

... so the person knows if they've got the right number.

'Speaking' is another example of the present continuous.

Marie spoke and [...] speaking into the future.

And we should hear her again.

I'll use the redial back.

Medina Hotel. Marie speaking. How may I help you?

How may I help you?

This is a form of way of asking 'How can I help you?'

It's a high class hotel.

Remember that we say 'can' or 'may' before 'I' in questions.

Now I should ring Brenton.

Tell me the number while I dial so I don't get wrong again.

Eight, three, double six, two, seven, nine.

Thanks.

Hello.

Hello. Brenton?

Oh, hello Michelle.

Brenton, about the barbeque.

Yes.

Can I be with friend?

Of course you can Michelle.

I've got to ask earlier...

... could you bring a bottle of wine?

Yes, I could do that.

And could you show our viewers the part of the story where Steve arranges when to meet Anne?

Yes, I'll do that.

See you later.

See you.

Here it is.

I'll meet you in the foyer.

Ten o'clock?

Okay, ten.

Steve used the way he said 'ten o'clock' to make it a question.

It's quicker to say that 'Is ten o'clock a good time?'

Listen once more and then say 'Ten o'clock?' with Steve.

I'll meet you in the foyer.

Ten o'clock?

Okay, ten.

I'll meet you in the foyer.

Okay, ten.

And now here is Michelle in person.

Hello Michelle.

Hello Brenton.

Let's go over what we've learned today.

We learned some things about making phone calls.

We learned that you can ask a question by the way you speak a word.

Really?

Yes, really.

And we've found out one of the uses for the 'ing' form of verbs - the present continuous.

And about phone numbers.

And how to ask some very common questions.

Let's review them.

Say them after us.

Could I speak to Ms Anne Lee, please?

What are you doing?

What's the address?

What time shall I come?

What's your phone number?

In our next episode we're going to look...

... at so many common words that are said together so often...

... today become one word.

Until next time see you later.

Now it's time to show you today's episode of our drama again.

Goodbye.

Medina Hotel. Marie speaking. How may I help you?

Could I speak to Ms Anne Lee, please?

I'm not sure [...].

I'll put you through sir.

Hello?

Hello. Anne?

This is Steve Parker.

Steve Parker?

Steve.

The Sarah's brother. We met [...].

Oh, Steve! Hello Steve.

Hi. What are you doing?

Oh, working.

I'm planning a trip to the wineries later in the week.

Ah, when're you going?

On Wednesday.

Oh, good.

What are you doing tomorrow?

Nothing.

Why?

[...] winery.

I still wonder whether you want to go to our [...] park... with me?

If you did like to go Ms Lee.

That's what I did.

Yes, I can say I'd love to go.

Alright!

I'll meet you in the foyer.

Ten o'clock?

Okay, ten.

[...].

Great!

[...].

[...].