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  • We're standing in Eatsa there. This is our first one in San Francisco.

    我們正在 Eatsa 門口,這是我們在舊金山的第一家店

  • We serve customizable freshly prepared quinoa bowls

    我們提供客製化,新鮮的「藜麥餐」

  • And here we focus on really changing the game in terms of experience,

    而我們很重視消費體驗對市場改變的影響力

  • so that our customers can get their food,

    所以我們的消費者能以

  • at the super fast pace and also have a really really healthy and delicious bowl.

    最快的速度拿到他們美味又健康的一餐

  • So our customers come in and they have nine iPad ordering stations

    我們的顧客一進門就可以使用共計九台的 iPad來點餐,

  • and you swipe your card to begin, and actually the ordering station knows who you are.

    只要感應你的卡片就可以開始,而點餐台也可以知道你是誰(透過你的卡片)

  • So we can possibly suggest things,

    因此我們可以推薦菜色,

  • make it quicker for you to order.

    讓你能更方便、更快下決定

  • Then you move over to the other side of the restaurant.

    然後你走到餐廳的另一頭

  • We have a large status fort that shows all the orders in progress.

    我們有一面巨大的狀態牆顯示所有正在準備中的餐點

  • You'll see your name up there,

    你會在上面看到你的名字,

  • and when your order is ready, it'll say "Tim Y." in my case.

    然後當你的餐點好了的時候,它會顯示你的名字,以我為例,就是" Tim Y."

  • It is personalized.

    它是完全個人客製化的

  • This is, you know, Tim's cabin.

    這就是「Tim的位置」,懂吧

  • And then behind there is my food, and I just tap twice, door opens.

    在這後面的就是我的食物,只要雙擊螢幕,門就打開囉

  • I got a beautiful dish waiting for me for lunch.

    我就可以拿到等著我的美好午餐

  • We've done a lot with our operations in bringing technology into the fold,

    我們在營運過程中做了很多事來改善、維護我們的科技

  • so that we can hit a much much faster rate.

    因此我們可以達到更高的翻桌率

  • So effectively we're able to serve, double the amount of customer's utility than average of other place around here.

    我們可以有效率地提供服務,使消費者感受的效用翻倍

  • And so, you know, that helps us get to that lower price point.

    而這可以幫助我們達到更低的餐點販售價格

  • There's been a lot of questions about whether robots will replace people's jobs.

    關於何時人類的工作會被機器取代這個議題仍有很多討論空間

  • Fundamentally, we believe strongly in combining advancements in technology with the viability of human employees.

    基本上,我們相信自己有辦法同時兼顧更進步的科技運用和維持「人類員工」的飯碗

  • We've got another unit under construction right now in Los Angeles.

    我們在洛杉磯已經有另一個營業點正在籌備當中

  • And we're working on the expansion plans,

    而且我們正朝著擴張規模的方向前進

  • so I would look up you're probably gonna see Eatsa popping up everywhere.

    因此我期待將來你到處都可以看到 Eatsa 的店面。

We're standing in Eatsa there. This is our first one in San Francisco.

我們正在 Eatsa 門口,這是我們在舊金山的第一家店

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