What can I do for you?

我能為您做什麼？

Good morning.

早上好。

My name is Tom Sanders.

我叫湯姆-桑德斯。

I have a reservation for a single room for three nights.

我預訂了三晚的單人間。

All right, Mr. Sanders.

好的 桑德斯先生

Let me pull up your reservation.

讓我調出你的預訂單

I can't seem to find a record of your booking.

我似乎找不到您的預訂記錄。

Did you book the room directly through us or do you use a hotel reservation service or a travel agent?

您是直接通過我們預訂房間，還是使用酒店預訂服務或旅行社？

Well, I booked it directly through you.

我是直接通過你預訂的。

I've already also paid a deposit on the first night.

我也已經支付了第一晚的定金。

I have a reservation number, if that helps.

如果有幫助的話，我有一個預約號碼。

Yeah, sure.

是的，當然。

Can I see that, please?

我能看看嗎？

Thank you.

謝謝。

Oh, I see.

哦，我明白了。

Maybe there was a glitch with the booking system.

也許是預訂系統出了故障。

Well, we don't have any more single rooms available with the exception of one adjoined room, but you would then be right next door to a family with children, which might get noisy.

我們沒有更多的單人間了，只有一個相鄰的房間，但您的隔壁就是一個有孩子的家庭，可能會很吵。

But that's not a problem.

但這不是問題。

I can upgrade you to one of our business suites.

我可以為您升級到我們的商務套房。

They all come with jacuzzis.

它們都配有按摩浴缸。

Oh, that sounds nice.

哦，聽起來不錯。

But how much more is that going to cost?

但這又要多花多少錢呢？

That would, of course, be at no extra charge to you.

當然，您無需支付額外費用。

Oh, well, thank you.

哦，好吧，謝謝你。

My pleasure.

我的榮幸

What about the wireless internet?

無線網絡怎麼樣？

Oh, it's really easy.

哦，這真的很簡單。

This is your access code and instructions on how to use it.

這是您的訪問代碼和使用說明。

If you have any problems, feel free to call the front desk.

如果您有任何問題，請隨時致電前臺。

And this is a list of all the hotel amenities, like the gym and the indoor pool.

這是酒店所有設施的清單，如健身房和室內游泳池。

Oh, thank you very much.

哦，非常感謝。

You're welcome.

不客氣。

Has the valet already taken your car, or will you be needing a parking pass?

是代客泊車已經佔用了您的車，還是您需要停車證？

I don't have a car.

我沒有車。

I took a taxi direct from the airport.

我從機場直接乘坐計程車前往。

Oh, all right.

哦，好吧

Could I have some form of ID, please, and could you just fill out this registration form?

請給我一些身份證明，你能填一下這張登記表嗎？

Sure.

當然。

Here's my driver's license.

這是我的駕照。

Thank you.

謝謝。

Oh, you're from San Francisco.

哦，你來自舊金山。

Yes, I am.

是的，我是。

All the way from the West Coast.

從西海岸遠道而來

I hope you had a good trip.

希望你旅途愉快

Yes, I did.

是的，我做了。

Thank you.

謝謝。

The flight was long, but it was smooth, and I slept almost the whole way.

飛行時間很長，但很順利，我幾乎睡了一路。

Oh, and is this your first time in the Big Apple?

哦，這是你第一次來 "大蘋果 "嗎？

Yes, it is.

是的，就是這樣。

I have a business conference to attend, but I'm looking forward to getting some sightseeing done as well.

我有一個商務會議要參加，但我也很想去觀光一下。

Well, I'd be more than happy to give you some sightseeing tips if you need any.

如果你需要，我很樂意為你提供一些觀光建議。

Thank you.

謝謝。

All right.

好的

I've got you all checked into your room.

我已經把你們都安排好了

This is your room key.

這是您的房間鑰匙。

You're in room 653.

你在 653 號房間

Just take the elevator on the right up to the sixth floor.

乘坐右邊的電梯上到六樓即可。

When you get off the elevator, turn right.

下電梯後右轉。

Your room is at the end of the corridor on the left-hand side.

您的房間在走廊盡頭的左手邊。

Just leave your suitcase here, and the bellboy will bring it up.

只要把行李箱放在這裡，服務員就會把它送上來。

Great.

好極了

Thank you very much.

非常感謝。

If you need anything, please feel free to dial the front desk.

如果您有任何需要，請隨時撥打前臺電話。

Enjoy your stay.

祝您旅途愉快

Thank you.

謝謝。