Here's Hoda Kotb.

這裡是霍達-科特布（Hoda Kotb）。

Good morning.

早上好。

Good to see you.

很高興見到你

You are coming on the air right now with breaking news, a massive global technical outage tied to CrowdStrike, which is a major cybersecurity provider, has knocked critical computer infrastructure offline all across the country and, in fact, all around the world.

您現在正在收聽的是一則爆炸性新聞：CrowdStrike公司是一家重要的網絡安全提供商，該公司在全球範圍內發生了大規模技術故障，導致全國乃至全世界的重要計算機基礎設施斷網。

It's an issue with a software update.

這是軟件更新的問題。

It's impacting lots and lots of Microsoft computer systems worldwide, from businesses to emergency services, 911, traffic lights, transit systems.

它影響了全球大量的微軟計算機系統，從企業到緊急服務、911、交通信號燈、公交系統。

And it's having a major impact on airlines as well.

這對航空公司也產生了重大影響。

American, Delta, United, they're all keeping their flights grounded.

美航、達美航空、美聯航都停飛了班機。

You're looking at some live scenes from the airport.

您現在看到的是機場實況。

It is chaos again, 6 a.m. on the East Coast, and this is the scene now.

東海岸清晨 6 點，又是一片混亂，這就是現在的場景。

They're having difficulty even printing any kind of boarding passes.

他們甚至連打印任何登機牌都很困難。

This, of course, is a developing situation.

當然，這是一個不斷髮展的情況。

The full scope of this problem remains to be seen.

這一問題的全部範圍還有待觀察。

And, Brian, as we get started right here in Studio 1A, we should point out computers at NBC News right here as we're getting on the air.

布萊恩，當我們在1A演播室開始直播時，我們應該指出NBC新聞的電腦就在這裡。

We're trying to do some workarounds here to get on the air, but this is something that's affecting people worldwide.

我們正試圖採取一些變通辦法來進行直播，但這是影響全世界人民的事情。

Yeah, and other newsrooms.

是啊，還有其他新聞編輯室。

Our partners at Red Sky News having issues as well.

我們在 Red Sky News 的合作伙伴也遇到了問題。

I mean, this is impacting all different types of businesses.

我的意思是，這對所有不同類型的企業都有影響。

When you talk about airlines, you also talk about, you know, just 911 services in some cases reporting outages as well, and you're even hearing of anecdotes of banks in other countries experiencing that.

當你談到航空公司時，你也會談到，你知道，在某些情況下，911 服務也會報告中斷，你甚至會聽到其他國家的銀行遇到這種情況的軼事。

We don't yet have reporting of banks in the United States being impacted by this, but this appears to be not just in the United States, worldwide and across different types of industries.

我們還沒有收到美國銀行受此影響的報告，但這種情況似乎不僅發生在美國，也發生在世界各地和各行各業。

This definitely speaks to what I feel like is the fragility of the situation.

這無疑說明了我所感受到的局勢的脆弱性。

It's like this is not a cyber attack.

這好像不是網絡攻擊。

This is a computer kind of snafu that happened.

這是電腦發生的故障。

Yeah, and just to kind of walk you through exactly what's going on here.

是的，我只是想告訴你到底發生了什麼。

So this appears to be an issue between CrowdStrike and Microsoft.

是以，這似乎是 CrowdStrike 和微軟之間的問題。

So CrowdStrike, for those that aren't familiar, is a cybersecurity firm that basically provides businesses with a way to foolproof their systems from being hacked.

對於不熟悉的人來說，CrowdStrike 是一家網絡安全公司，主要為企業提供防止系統被黑客攻擊的方法。

Now, apparently what happened was that CrowdStrike was working on some sort of update.

現在的情況顯然是，CrowdStrike 正在進行某種更新。

We just heard from the CEO in the last few minutes describing this as not a security incident or cyber attacks.

我們剛剛聽到首席執行官在過去幾分鐘裡說，這不是一起安全事件或網絡攻擊。

I will repeat that again.

我再重複一遍。

It doesn't appear to be a cyber attack at issue here.

這似乎不是網絡攻擊的問題。

But the reason why CrowdStrike is so instrumental to not just businesses here in the United States, but in the world, is because they're using CrowdStrike to basically foolproof their systems.

但 CrowdStrike 之所以對美國乃至全球的企業如此重要，是因為他們使用 CrowdStrike 基本上可以確保他們的系統萬無一失。

Well, they're going to be incorporating that into their computers.

那麼，他們將把這一技術融入到他們的電腦中。

So if they get that, it's being being plugged into Microsoft computers.

是以，如果他們得到了它，它就會被插入到微軟的電腦中。

If there's an issue with CrowdStrike, it takes down all of those Microsoft computers that are related to that.

如果 CrowdStrike 出了問題，與之相關的所有微軟計算機都會癱瘓。

The company saying Mac and Linux computers are not impacted.

該公司稱 Mac 和 Linux 電腦不受影響。

But again, this is very interesting because I think what happened was a lot of people this was happening in Australia, Europe while we were all sleeping.

但是，這又是非常有趣的，因為我認為，當我們都在睡覺的時候，很多人都在澳洲和歐洲發生了這樣的事情。

We woke up and we're like, what's going on?

我們一覺醒來，就想，這是怎麼回事？

But what people are finding is they're getting on their computers or at the bank or at the airline and they're seeing just a blue screen.

但人們發現，他們在電腦上、銀行裡或航空公司裡看到的只是藍屏。

Is that what's going on?

是這樣嗎？

Yeah, well, the term for this is called the blue screen of death.

是的，這個術語叫做藍屏死機。

And I don't know if we have examples that we can show on the screen right now, but we've been seeing it even in our newsrooms this morning.

我不知道我們現在是否有例子可以在螢幕上展示，但我們今天上午甚至在新聞編輯室都看到了這種情況。

So it's basically this blue screen that has this prompt that says, you know, you're having issues and they're basically trying to figure out a workaround.

是以，基本上就是這個藍屏，上面有這樣的提示：你知道，你遇到了問題，他們基本上是在想辦法解決。

But that essentially breaks your computer.

但這基本上會弄壞你的電腦。

You are unable to log in.

您無法登錄。

Now, that's scary for any person that's just trying to log into their personal computer, although it's not clear if your personal computer has CrowdStrike, if it doesn't have that plug in or have that cybersecurity layer, you likely won't be affected because of the nature of what we understand this issue to be.

雖然不清楚你的個人電腦是否安裝了 CrowdStrike，但如果你的電腦沒有安裝插件或網絡安全層，那麼你很可能不會受到影響，因為我們知道這個問題的本質是什麼。

But for all these enterprise companies, which is translation for corporate customers that use this protection, well, that's a major issue.

但對於所有這些企業公司，也就是使用這種保護的企業客戶來說，這就是一個大問題。

If you can't log in, you can't print out the boarding passes to get people on their planes.

如果無法登錄，就無法打印登機牌讓乘客登機。

You can't, you know, as a bank teller even get fired up to help open up someone's deposit account.

要知道，作為銀行出納員，你甚至不能因為幫別人開立存款賬戶而火冒三丈。

This is a major issue.

這是一個重大問題。

CrowdStrike says that they have an issue.

CrowdStrike 說他們遇到了問題。

They identify the issue.

他們找出了問題所在。

They isolated and there's a fix that has been deployed.

他們進行了隔離，並部署了修復程序。

How long that fix takes to basically patch over all this, we don't know, as it seems like anecdotes of these issues and outages are still out there.

我們不知道修復需要多長時間才能基本解決所有這些問題，因為這些問題和中斷的軼事似乎仍然存在。

And when you're thinking about it, like 9-1-1, all of these things, hospitals like time of the essence when it comes to this.

當你考慮到這一點，像9-1-1，所有這些事情，醫院像時間的本質，當它涉及到這一點。

But you did bring up the airlines and a lot of folks.

但你確實提到了航空公司和很多人。

I have a good friend who's on the way to the airport who's texting me saying what's going on with all these flights.

我有個好朋友在去機場的路上給我發簡訊，說這些班機是怎麼回事。

This is the scene at the airport.

這是機場的場景。

And we have NBC's Antonia Hilton.

我們有請 NBC 的安東尼婭-希爾頓。

She joins us now.

她現在加入我們。

I think she is at Newark Airport.

我想她在紐瓦克機場。

Antonia, what's the scene there?

安東尼婭 那裡情況如何？

Good morning.

早上好。

Well, passengers are arriving here to Newark to chaos, long lines and intense frustrations.

乘客抵達紐瓦克時，看到的是一片混亂、長長的隊伍和強烈的挫敗感。

The kiosks are down.

報刊亭壞了。

The computers are down.

電腦癱瘓了。

The boards where people, travelers typically go to find out what's going on with their delays and their cancellations, they're not updating properly.

人們、旅行者通常會去了解班機延誤和取消情況的板塊，但它們沒有正常更新。

They're showing just a couple cancellations and delays.

他們只顯示了幾個取消和延誤的班機。

And passengers tell me that it's not reflective of what the staff tell them is actually happening.

乘客告訴我，這並不能反映工作人員告訴他們的實際情況。

So we have tons of people who have been lining up in some cases for hours trying to get more information about their flights.

是以，我們有大量的人在排隊，有些人甚至排了幾個小時的隊，試圖獲得更多的航班信息。

And at times they've even gotten into fights with the staff here because they say this airline behind me here, Spirit, hasn't done enough to keep customers in the loop.

有時，他們甚至會與這裡的員工發生爭執，因為他們說我身後的這家航空公司，也就是精神航空，在讓客戶瞭解情況方面做得不夠。

They say they haven't received text messages, no updates through the app.

他們說沒有收到簡訊，應用程序也沒有更新。

That Spirit hasn't even yet posted a statement on their social media accounts like Twitter, the usual platforms that passengers would turn to in a moment like this.

Spirit 甚至還沒有在 Twitter 等社交媒體賬戶上發佈聲明，而在這種情況下，乘客通常會求助於這些平臺。

And so the emotions have in some cases really spilled over here.

是以，在某些情況下，情緒真的會蔓延到這裡。

And some families have essentially just ditched the line.

有些家庭基本上就放棄了這條線路。

They're now moving aside, in some cases leaving the airport, convinced they might not get to leave on their flights at all today.

他們現在都靠邊站，有些人甚至離開了機場，相信今天可能根本無法搭乘班機離開。

What we know nationally right now, according to FlightAware, is that we have more than 500 cancellations and over 700 delays.

根據 FlightAware 的數據，目前全國有 500 多起班機取消，700 多起班機延誤。

If things don't start looking up soon, the guess from most of the people here at New Work, at least today, is that that could get worse, guys.

如果情況不能儘快好轉，至少今天，"新工作 "的大多數人都認為情況可能會變得更糟，夥計們。

All right, Antonia, thank you.

好的，安東尼婭，謝謝你。

I think if you have your eye on what's going on in Europe, you kind of see what's going to be coming here as the sun rises.

我認為，如果你關注歐洲的情況，你就會看到太陽昇起時這裡會發生什麼。

We saw the chaos in airports there.

我們看到了那裡機場的混亂。

We're seeing it here.

我們在這裡看到了。

We see the situation with banks in Europe.

我們可以看到歐洲銀行的情況。

And we're starting to figure out what that will look like here in this country as people wake up.

隨著人們的覺醒，我們也開始思考這個國家的未來。

Yeah.

是啊

And again, I think it depends on how quickly CrowdStrike can address this issue, which, as their statement says, they're trying to deploy this fix.

同樣，我認為這取決於 CrowdStrike 能多快解決這個問題，正如他們的聲明所說，他們正在努力部署這個修復程序。

How quickly they can do that, we don't know.

他們能多快做到這一點，我們不得而知。

One thing I want to emphasize is that we've seen 9-1-1 issues in New Hampshire.

我想強調的一點是，我們已經在新罕布什爾州看到了 9-1-1 問題。

They've been reporting that whether or not it's tied to this remains to be seen.

他們一直在報道，是否與此事有關還有待觀察。

But for those that are unable to access 9-1-1, do not try to call 9-1-1 to test it.

但對於那些無法接入 9-1-1 的用戶，請不要嘗試撥打 9-1-1 進行測試。

Try to figure out other avenues, maybe try a different carrier, different type of phone to access them if you are in an emergency.

試著找出其他途徑，也許可以嘗試不同的運營商、不同類型的手機，以便在緊急情況下聯繫他們。

Because, yes, we're talking about people trying to get to flights, but there are many serious emergency issues that as well that could be impacted by this.

因為，是的，我們說的是人們試圖搭乘班機，但還有許多嚴重的緊急問題也可能是以受到影響。

Just make sure that you're trying to try other avenues.

只要確保你在嘗試其他途徑。

And quickly again, they're saying this is a technical issue and not any kind of cyber.

很快，他們又說這是個技術問題，不是什麼網絡問題。

This is not a security incident or cyber attack that, according to George Kurtz, the CEO of CrowdStrike.

CrowdStrike 首席執行官喬治-庫爾茨（George Kurtz）表示，這不是一起安全事件或網絡攻擊。

All right, let's see what happens.

好吧，讓我們拭目以待。

This day is going to unfold again.

這一天又要開始了。

Thank you so much, Brian.

非常感謝，布萊恩。

We appreciate it.

我們對此表示感謝。

This concludes our NBC News special report.

本期 NBC 新聞特別報道到此結束。

We'll have a lot more on our streaming network, NBC News Now and at NBCNews.com.

我們將在流媒體網絡 "NBC News Now "和 NBCNews.com 上報道更多內容。

And of course, throughout the morning on today, I'm Hoda Kotb.

當然，今天整個上午，我都是霍達-科特布（Hoda Kotb）。

Thank you so much for watching.

感謝您的收看。

We'll see you in a bit.

一會見

Thanks for watching.

感謝觀看。

Stay updated about breaking news and top stories on the NBC News app or follow us on social media.

通過 NBC News 應用程序或社交媒體關注我們，隨時瞭解最新突發新聞和熱門故事。