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  • All the great leaders, political or business leaders, think, act, and communicate the complete opposite of the rest of us.

    所有偉大的領導者,無論是政治領袖還是商業領袖,他們的思考、行動和溝通都與我們其他人完全相反。

  • Where so many of us start by telling people what we do, they start with why.

    我們許多人都是從告訴別人我們做什麼開始對話,而他們卻從「為什麼」開始對話。

  • But let me give you a funny example that makes the case perfectly.

    讓我舉個有趣的例子來說明這個問題吧。

  • Dating.

    約會。

  • Dating is like any kind of sales call.

    約會就像任何一種推銷電話。

  • We're sitting across a table from somebody.

    我們就坐在某人對面。

  • We want to say things that make them choose us over somebody else.

    我們想說一些讓他們選擇我們而不是別人的話。

  • And imagine if we sent somebody out on a date and they started with what, rather than why.

    想像一下,如果我們派某人出去約會,他們從說什麼開始,而不是「為什麼」。

  • So let's take our theoretical data.

    那麼讓我們來看看我們的理論數據。

  • Let's call him Davido.

    讓我們叫他 Davido。

  • Davido is on a date with a young woman that his friends set him up with and this is how the date begins.

    Davido 正在與朋友撮合的一位年輕女子約會,約會就這樣開始了。

  • He sits across from her and the first words he says,

    他坐在她對面,說的第一句話就是,

  • "You know, I am very, very rich."

    「你知道,我非常非常有錢。」

  • "I know lots of famous people."

    「我認識很多名人。」

  • "I am on television all the time, which is good because I'm good-looking and I have a beautiful home, you should come and see it sometime."

    「我經常上電視,這很好,因為我長得好看,而且我有一個漂亮的家,你應該有空來看看。 」

  • So the question is, does Davido get a second date?

    那麼問題來了,Davido 還會有第二次約會嗎?

  • It's intuitive. No.

    很直觀的不會。

  • But depends how rich he is.

    但要看他有多有錢。

  • But now, let's send him out a second time, but this time he will start with why.

    但是現在讓我們再把他送出去一次,但這一次,他將從說「為什麼」開始對話。

  • Before I do that, I should say what he did is exactly what most companies do.

    啊,在我這樣做之前,我應該說他所做的正是大多數公司所做的。

  • They sit across the table and they say, "You know, we're very successful. We're the biggest in the industry."

    他們坐在對面說:「你知道,我們非常成功。我們是業內最大的。 」

  • "We have some of the wealthiest people who work with us."

    「我們有一些最富有的人與我們合作。」

  • "You may have seen our advertising on television."

    「你可能在電視上看到過我們的廣告。」

  • "We have a beautiful corporate headquarters you should come visit sometime."

    「我們有一個漂亮的公司總部,有機會你應該來看看。」

  • It's the same thing.

    都是一樣的。

  • And so we know it doesn't work on a date, so why should it work in a sales call?

    所以我們知道,這在約會中是行不通的,那麼,為什麼在銷售電話中就會行得通呢?

  • And the answer is it doesn't.

    答案是不會。

  • So let's send him out again.

    那就再把他送出去吧。

  • This time he starts with why.

    這次他的開場白是「為什麼」。

  • "You know," he says, "I love what I do."

    他說:「你知道,我熱愛我的工作。」

  • "I work for an organization that has a belief that we are responsible for holding the dreams of other people in our hands."

    「我所在的公司堅信,我們有責任將他人的夢想牢牢握在手中。」

  • "It gives me purpose. It's why I wake up in the morning every single day."

    「它給了我目標。這就是我每天早上醒來的原因。 」

  • "And the result is fantastic."

    「結果非常棒。」

  • "I've actually been able to make a lot of money and meet a lot of famous people and I get to be on television all the time, which is fun because I'm good-looking and I built a beautiful house."

    「事實上,我已經賺了很多錢,認識了很多名人,還經常上電視,這很有趣,因為我長得好看,還建了一棟漂亮的房子。」

  • "But the most important thing is the reason why I get out of bed in the morning."

    「但最重要的是我早上起床的原因。」

  • And you can see all the same facts are in there, but this time starting with why gives context to all those things.

    你可以看到所有相同的事實都在那裡,但這次從「為什麼」開始,為所有這些事情提供了背景。

  • So all the facts still prove, they serve as the tangible proof.

    所以一切事實仍然證明,它們是有形的證據。

  • But it's a profoundly different feeling when somebody leaves with purpose.

    但當有人帶著目標時,感覺就截然不同了。

All the great leaders, political or business leaders, think, act, and communicate the complete opposite of the rest of us.

所有偉大的領導者,無論是政治領袖還是商業領袖,他們的思考、行動和溝通都與我們其他人完全相反。

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