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  • ELLIE POWERS: So I'm going to talk today

  • about getting the most from Google Play.

  • My name is Ellie Powers.

  • I'm a product manager on the Google Play team.

  • And I work on apps.

  • Many of you are here building apps, but why?

  • Right?

  • Why are we doing this?

  • Well, for some of us, it's because we

  • have a particular idea that we're really passionate about,

  • and we want to get out into the world.

  • For some of us, it's because we have

  • an idea for an exciting new business that

  • doesn't exist yet.

  • And the sort of world that we're talking about

  • is this multi-device, multi-billion person world

  • that's grown over the past decade or so.

  • And we're also going to talk about how Google, specifically

  • Google Play, is uniquely positioned

  • to help you get your idea and your business out

  • into the world and as successful as possible.

  • So first a little bit about me.

  • I love to travel.

  • I've been to countries all over the world.

  • And my favorite thing when I travel

  • is to go to a place that's going to make

  • me feel a little bit out of my element.

  • The other reason I love to travel

  • is they tell me that it's supposed

  • to be a really good idea to get away from your work from time

  • to time.

  • But unfortunately, when you work on mobile apps,

  • this is getting really hard to do actually.

  • So about a year ago, I went on a trip to Thailand and Cambodia.

  • And when I was on the subways in Thailand thinking-- yeah,

  • I'll get away from my work-- I'm seeing ads for Android games.

  • And then I go to the markets in Cambodia

  • and I see Android devices for sale.

  • And it's really a nice reminder that the work that we're

  • doing here, to build this mobile ecosystem together,

  • is really reaching people all over the world.

  • And today here we are in Moscone Center,

  • and we're seeing that the wave of Android

  • is now going in both directions.

  • Not only are our users everywhere,

  • but there are developers all over the globe.

  • Just actually across here on the floor here,

  • we have a developer called Rayark, also

  • from Southeast Asia.

  • And they've made a beautiful, immersive game experience.

  • And if you haven't seen it yet, I definitely

  • recommend that you go and check it out afterwards.

  • So these are the sorts of strong mobile ecosystems

  • that we're building all around the world

  • and they're tied together through Google Play.

  • So how did Google get involved in this whole mobile apps

  • thing?

  • Let's go a little bit further back into Google's history.

  • So my first experience with Google was this box.

  • And you could just type stuff into the box

  • and it would just find things for you.

  • It was magic.

  • And this was the first opportunity that a lot of us

  • had to see just how big the world was,

  • and that seemingly far away ideas and places

  • were now becoming within reach.

  • And so this was what Google started out with,

  • connecting people with the information and the products

  • that they were interested in.

  • So what happened next?

  • Well, on April 1, 2004, Gmail launched.

  • In 2005, YouTube joined Google.

  • And then with maps and other key launches,

  • Google became known for customer-centric internet

  • experiences and really, really enormous scale.

  • I mean, you may have remembered what

  • a big deal it was over 10 years ago

  • when you finally got a whole gigabyte for your online email

  • where people were offering just a fraction of that.

  • And this meant that your information

  • could be truly accessible from anywhere.

  • And this was happening on the web.

  • It was happening on desktop computers.

  • Maybe you remember having a dial-up modem

  • and that big upgrade moment to DSL.

  • And this was cool and exciting.

  • And let's fast forward to today.

  • Well, Android had joined back in 2005.

  • What's happened in those almost 10 years

  • is that we've now moved on to the next chapter

  • of the internet.

  • We have billions of people connecting.

  • Many of them are using Android as their first device.

  • And what happens?

  • What is the difference between your desktop computer

  • and a website with your mobile device today?

  • You're now in this kind of loop of constant interaction.

  • You've replaced clicking and typing

  • with touch screens, voice controls, and sensors.

  • And Google's still doing what Google has always

  • done best which is connecting people

  • with the information and products

  • that they find most interesting.

  • What this means here is now connecting people with the apps

  • that they love on a range of devices.

  • So what we're going to do today is

  • talk about what this means to developers like all of us.

  • So again, why do we develop?

  • Why do we build apps?

  • It's to get our ideas and businesses out into the world.

  • And an app is definitely the best way

  • to do that in this day and age.

  • So what we're going to talk about today

  • is how your app can reach the right users at the right time,

  • and the approach that you'll take

  • is going to depend on what stage your app is in.

  • So first, I want to talk to those

  • of you who are just getting started.

  • Maybe you've just built an app or you have an idea for one.

  • You don't have any users yet, so that'll

  • be your first challenge.

  • So before you publish your app, you probably

  • want to understand this ecosystem that you're joining,

  • and that's Google Play.

  • So what is Play?

  • Play is an ecosystem of apps, developers, and the store.

  • We have the one billion devices that were discussed before

  • and the people who use them.

  • Well over a million apps are in the store.

  • And behind the scenes, we have massively

  • scaled cloud computing services that

  • can help to do everything that we're going to talk about next.

  • What I think about what Google Play really is at its core

  • is a matchmaker.

  • If I'm a user, it's going to try to match me with a sort of app

  • that I'm going to want.

  • Maybe I'm looking for that app, or maybe I don't even

  • know I'm looking and it's just helping me discover something

  • new about what my device can do.

  • And then on the other side, if I have an app,

  • it's going to match me with the sort of users

  • who are going to be interested in my app.

  • So let's start out with something new,

  • something that's coming soon, something

  • that we're incredibly excited about.

  • So earlier in the keynote, you heard the discussion

  • about material design.

  • And on Play we're really trying to take

  • this beautiful, interactive layout to heart.

  • Now, when you launch a new app and you put it up

  • on the Play store, you really want

  • to make a great first impression.

  • So we've decided to make the store listing

  • on Google Play even more appealing.

  • And by the way, this is just a general concept.

  • It's not totally done, but we wanted

  • to share with you early so that you can understand

  • the context in which your app will be available.

  • So at the top you can see this beautiful feature graphic.

  • And at the bottom you can see a quick text summary

  • where you can explain to users exactly what your app will

  • for them.

  • So you might want to go into the Developer Console

  • and make sure that you actually have this graphic

  • and text available so that when we roll this out,

  • your app will be ready.

  • And in the middle here, you're going

  • to see the reasons why the user may want to install the app.

  • So for example, a great reason to install the app

  • is it's got a high star rating.

  • So we call that out really clearly.

  • Or maybe it's got a lot of downloads.

  • Or maybe, it's because your friend

  • has installed it and given it a high rating.

  • So this is going to be rolling out soon,

  • and we hope that it'll help you make your apps give a better

  • first impression.

  • OK.

  • When I go out in the world and actually talk to Android users,

  • I like to ask them how they find about their favorite apps.

  • The number one reason I hear again and again is-- well,

  • I found this app because my friend told me about it.

  • Perfectly natural.

  • And that's why on Google Play we're

  • trying to reflect the same behavior.

  • Whenever we see that your friend has rated or plus-oned an app,

  • we tell you about it.

  • And we also show you why we make each [? introduction. ?]

  • We don't just say install the app.

  • We say you should install this app because.

  • So what this does is it creates a ripple effect.

  • If you find one user who installs your app

  • and gives you a rating of plus 1,

  • it'll ripple out to effect all of their friends

  • and build more momentum behind your app.

  • You can also now follow top brands

  • like Wired or the New Yorker, or even celebrities.

  • So we talked about Play being a matchmaker.

  • How do we do this?

  • We're using the full power of Google

  • and the user's full profile to be

  • able to target the right app to the right user

  • at the right time.

  • We've also created these targeted groups

  • of apps based on user interests.

  • So here, you can see racing games

  • and you can also see food and drink apps.

  • And we don't necessarily show these groups to everybody, only

  • to the people who we know have these interests.

  • We also show personalized recommendations

  • that are based on a whole variety of things

  • we know about the user, including

  • what their friends have recommended.

  • And Play Games is something that's

  • really helpful for those of you who are making game apps.

  • Play Game Services are a great way

  • to enhance your app, to make it more social and more fun.

  • We launched it last year at I/O, and we've

  • heard that it's a great way to discover more games

  • and also to engage with the games

  • that you're already playing.

  • So today at I/O we announced some really exciting features,

  • including the new user profile, which you can see here.

  • It's showing which games you play in the achievements.

  • For example, on the screenshot behind me

  • you can see how many experience points

  • that this particular user has accumulated

  • in different types of games.

  • And then you can also create what

  • are called quests inside your app.

  • You can say-- hey, user, why don't you go and accomplish

  • this particular objective in a limited time.

  • And then we'll also go and show those quests in the Play Games

  • app to help recruit new users.

  • So if a user is looking for your app, if you're a developer,

  • you want to be absolutely sure that that user will

  • find that app no matter where they're looking.

  • And so that's why it's integrated with Google Search.

  • So if someone is on an Android device and searches

  • for your app in Google Search that

  • could be in Chrome or maybe in the Google search app,

  • will actually show your apps in the search results

  • in a nice way with an easy install button

  • so they can install the app directly from there.

  • And then a new feature that we're rolling out this year,

  • and we're very happy to say is now

  • available to all developers, is app indexing.

  • So you're probably familiar with the idea of Google indexing

  • websites, but actually, Google can do basically the same thing

  • with apps too.

  • So what does this allow us to do?

  • It can allow us to link a search with a particular page

  • inside an app that a user already has in your device.

  • So let's give an example.

  • So here, the user is saying-- I want

  • to search for a Chromecast, where can I buy it?

  • And it turns out this user already

  • had the Walmart app installed.

  • So when they click on the link, it'll

  • actually launch the Chromecast app-- sorry,

  • launch the Walmart app-- directly

  • to the Chromecast page.

  • And so this means that we're giving the user

  • the best possible experience on their device.

  • So if you're interested in trying this out now,

  • this will be available in the developer console

  • through a special link where you can

  • link your app to your website.

  • OK.

  • So that's how Play can act as a matchmaker.

  • And you publish your app, and a lot of this goodness

  • just happens for you automatically.

  • We help you get a lot of your reach for your app

  • without a lot of effort.

  • So now, I want to talk to those of you who already have

  • an app that's good, and you already have some users,

  • but you want to go to the next level.

  • You want to make your app great.

  • So your next step is to find a way

  • to make your app one that everyone wants to come back to.

  • And you want to use Play to focus

  • on finding the exact right audience for your app too.

  • So here's the whole life cycle of an app.

  • Right?

  • Design, develop, distribute.

  • And this week, you're going to be

  • going to tons of different sessions.

  • So we're just going to focus on a few things here.

  • Let's take a look at how we can combine the best

  • that the Google has to offer for Google Play developers.

  • So from building to promoting and monetizing your app,

  • we have a lot of really interesting solutions

  • available.

  • So let's say we're launching a new app.

  • [? Urs ?] showed us some amazing stuff

  • in the new Cloud Platform.

  • And the classic problem we hear from developers

  • is-- I want to build something that's ready for massive scale,

  • but I don't have a huge budget on day one, so what do I do?

  • So we've actually created the Cloud Platform mobile starter

  • kit.

  • And what this can do for you is allow you

  • with very little programming to be able to set up

  • your back-end infrastructure, and then if you need to scale

  • you can just do it like that.

  • And this allows you to scale to huge applications

  • and get that super fast performance

  • that you expect from Google.

  • Now, if you're thinking about making

  • your application richer-- maybe through, let's say,

  • the maps API or the in-app billing

  • API-- the best way to do that integration

  • is through the Google Play Services.

  • Now, this is something that we automatically

  • install in the user's devices.

  • And most importantly, it's kept up to date.

  • So what does this mean for you?

  • You can just make calls directly to Google Play Services.

  • There's no SDK to maintain.

  • You don't have to wait for any sort of roll-out.

  • So you can access these new features immediately.

  • So at I/O today, we announced new activity recognition

  • services, including walking and running.

  • So you can make a really interactive application

  • that knows what the user's doing physically.

  • And we also announced Cloud Save.

  • The Cloud Save API allows you to synchronize data easily

  • with your mobile applications without any sort of background

  • programming.

  • And what this gives you, for the user,

  • is the ability to sync data quickly and easily

  • when the user goes offline and online

  • and works across multiple devices.

  • OK.

  • So you have a good app and you're

  • ready to get it into the world.

  • Well, we've heard from a bunch of developers

  • that as they scale and go beyond just one application and one

  • language to dozens of applications

  • and dozens of languages, it can get

  • to be a little bit difficult to manage.

  • You want to produce a store listing that's

  • going to give a great tailored experience.

  • If you're in a certain language, so that

  • would mean localized text and localized graphics.

  • Or, if you're on, let's say, a tablet,

  • you want to provide tablet screenshots too.

  • And this ends up meaning that you have to copy and paste

  • a ton of times or manage hundreds of assets.

  • So we have a solution that we're very happy to announce today.

  • With the new Developer Publishing API,

  • you'll be able to integrate the publishing

  • process with your existing build system.

  • So you'll be able to manage your beta testing, stage roll-outs,

  • production releases, and all of the assets

  • and images and graphics that you're looking to roll out.

  • You can even manage your in-app product catalog as well.

  • So this is currently in a closed beta,

  • and we're looking to roll it out more soon.

  • OK.

  • So last year when we talked about beta testing,

  • we were really excited to tell all of our developers

  • that this feature was coming.

  • But I've got to say, I was pretty overwhelmed

  • by the reaction.

  • Developers have really taken this on

  • and made some amazing things happen for these features.

  • And I wanted to talk with you about one developer who's

  • actually here in the audience today, ZenStudios.

  • So they had a new game that they were going to launch,

  • CastleStorm-Free to Siege.

  • And if you're a game developer, you

  • know that with every new title you put so much work into it,

  • and you want it to be perfect when you launch it.

  • So how do you do this?

  • Well, ZenStudios decided to use the beta testing feature.

  • They decided to make it a public beta,

  • although they could have kept it private.

  • And they said-- maybe, we can get about 1,000 users.

  • So they posted it on their website.

  • They posted it on social media.

  • Three days later, they had 3,000 users

  • and it soon expanded to about 6,000 users.

  • So they had a huge amount of interest in this beta test.

  • And because they care so much about the user experience

  • and making their game great, they

  • said give us your honest feedback.

  • And users, absolutely, they came back

  • with all sorts of great stuff.

  • They said that the controls in a couple places were hard to use.

  • They mentioned exactly where they were frustrated,

  • and this allowed ZenStudios to be

  • able to improve user retention at some tricky points.

  • The other feedback they got was-- well,

  • different sorts of users and different countries

  • than they had expected actually wanted to play their game.

  • So they actually ended up modifying their launch

  • countries.

  • And they were able to give a bit of sense of how much

  • marketing budget that they should invest for this game

  • because they were able to see what some of the early metrics

  • might look like.

  • So this early data and analytics meant

  • that they had a much more successful launch.

  • Usually, what game developers end up doing is

  • they do a small launch in maybe a certain smaller

  • country like, let's say, Canada.

  • Or, they might spend a bunch of money up-front

  • on trying to do some paid user acquisition.

  • But in this case, ZenStudios didn't

  • need to do either of these things.

  • So the result was they had a really successful launch.

  • They got a star rating of 4.5 stars.

  • And they now have hundreds of thousands

  • of happy users playing their game.

  • Wrong slide.

  • OK.

  • So next, we're going to talk about staged rollouts.

  • This feature is all about keeping the momentum

  • going when you push out new versions of your app.

  • When we talked with Jack Threads, they said-- hey,

  • we want to redo our Android app and make it

  • the best mobile experience ever.

  • But if you're going to take on a project this big,

  • you're going to be really worried.

  • If you have an eCommerce app, you'd

  • be afraid to touch the checkout flow

  • because you might break everything.

  • Can you imagine having an eCommerce app and no one

  • could buy anything for a few days?

  • That would be a huge problem.

  • So what they said was with staged rollouts,

  • they were willing to touch these trickier bits of code

  • and make such a fundamental change without all

  • this worry about breaking stuff.

  • And they said that they can now move much more

  • quickly with their small team.

  • During the rollouts, what they do is they

  • check the desired metrics, the stats, the ratings,

  • the installs, and the crashes, and make sure

  • that this new version is performing at least as

  • well as the previous one.

  • So as a result, they now use staged rollouts

  • with every single launch they do.

  • And most importantly, because Google Play

  • is such a great platform for trying new stuff,

  • they actually try out their new features on Android first.

  • OK.

  • So you can see why we launched beta testing

  • and staged rollouts, to help developers make great apps.

  • So I wanted to share a few numbers

  • about how much of a response that we've gotten.

  • We've had over 80,000 apps use beta testing so far.

  • And if you look at all the apps that have tried this feature,

  • they have an average rating of over 4.2 stars, which is great.

  • This is clear evidence that people are really

  • using this to improve the quality of their apps.

  • And over a third of the apps that we

  • see coming from our top charts are using beta testing.

  • And many of them are using staged rollouts too.

  • It's become a best practice at Google as well.

  • OK.

  • So another thing I hear from developers

  • is-- I have limited resources, a small team, and a lot of ideas,

  • so how do I know what to focus on first?

  • So optimization tips is something

  • we rolled out last year to help you localize your apps.

  • So for example, if we notice that you've

  • gotten a lot of users in a certain country,

  • but your app isn't available in their native language,

  • we let you know.

  • Or for example, other types of opportunities.

  • Like, if we notice that you haven't upgraded yet

  • to the new in-app billing V3 API and that

  • might be hurting your sales, we let you know about that too.

  • So these are all opportunities to improve your app

  • and get more out of Google Play.

  • And you said in response to that-- I also

  • want to know when something's gone wrong.

  • And so in response to that, we announced alerts.

  • So we'll let you know if you launch

  • a new version of your app and your ratings go down.

  • Developers like this too, and what

  • we heard from you was-- well, I want to find out even sooner.

  • So we're also releasing a way that you can now go and sign up

  • to receive email alerts every time you

  • get a new alert in the Google Play Developer Console.

  • OK.

  • So once you have your app and it's doing pretty well,

  • you probably want to take a closer look

  • at what users are doing inside your app.

  • And so that's where Google Analytics can come in.

  • It's the easiest way to get this deep insight

  • into in-app behavior.

  • And it also can allow you to see how

  • users behave as they move from your mobile apps

  • across different platforms to the web.

  • So one of the best things about Google Analytics,

  • why it's so easy to integrate, is

  • it uses the Google Play Services which

  • is already on the user's device.

  • This just means that you need only a couple of lines of code

  • added to your application with-- and you don't blow your APK

  • size by adding another Analytics SDK.

  • And once you get a sense of what people are doing in your app,

  • then the next thing you want to do is experiment.

  • So what you can do here is set up a few goals.

  • Maybe your goal is to have your users watch more videos,

  • or make more purchases, or things like that.

  • You set the goal.

  • Then you can set up a couple of different options,

  • and over time it'll switch automatically

  • to whatever the best option is.

  • So last year, we announced that we

  • were helping you identify which of your marketing campaigns

  • was the most successful at recruiting new valuable users.

  • So what you can do here is for each campaign,

  • you can see how many users view, install, and launch your app.

  • And that means you'll end up focusing on

  • the most effective user acquisition channels

  • and fine-tuning your campaigns.

  • And usually we find with developers

  • as they get more sophisticated, they'll

  • define some sort of group of users

  • that they think is the most valuable.

  • So for example, in this game, we might

  • say that we want to track users who

  • came in through a certain campaign.

  • They've reached at least level seven,

  • and let's say that they've spent $5.

  • And you can track how that group of users is doing over time.

  • So we've seen freemium apps become the most popular way

  • to monetize on Google Play.

  • And so AdMob recently launched a new product

  • to help make these freemium apps more relevant and more

  • successful.

  • So let's take a look at how this works.

  • So when you're having an app that's

  • monetized through in-app purchases,

  • it's really important to reach the right user

  • at the right time with the right in-app product that constitutes

  • a meaningful interaction for the user,

  • and some time when they're willing to make a purchase,

  • basically.

  • So these ads can really help improve

  • the relevance of the in-app products

  • that you're showing to users.

  • And if you've already set up that segment of people

  • who came in through Campaign X and are on level seven

  • and have spent at least $5 in Google Analytics,

  • you can use these user segments here in AdMob

  • to be able to show those right ads at the right time.

  • We talk to our best developers and we

  • try to understand how they got so successful

  • from a financial perspective.

  • And then we want to make that information available

  • and that top expertise part of the regular experience

  • in the developer console.

  • So some of the top metrics we find our best developers

  • tracking are the average revenue per paying

  • user and the number of buyers that they have in their app.

  • So we've added these now, and we're also

  • going to offer breakdowns by country so that you

  • can see how are these important metrics tracking as you expand

  • your business into new markets.

  • OK.

  • Another trend that we've seen is subscriptions.

  • We're seeing more and more apps moving to this model

  • and it's become the fastest growing way

  • to make money in apps.

  • And this can be really helpful for your app,

  • especially if it has fresh content

  • or is frequently updated.

  • And if you can manage to find the right product,

  • it can make a great, steady recurring revenue

  • stream for your users-- for your business, too.

  • So this year at I/O, we're very happy to announce

  • that we're going to be rolling out weekly and seasonal

  • subscriptions pretty soon.

  • So if you're making a World Cup app, for example,

  • this can be the right way to structure that offering

  • to users.

  • OK.

  • So earlier today, we announced that we're

  • going to be offering direct carrier billing on tablets.

  • All the user has to do is set it up on their smartphone

  • and it'll keep working on their tablets.

  • And direct carrier billing is super popular,

  • and it's available on about 50 percent of all play users.

  • We've also seen with the launch of PayPal and gift cards,

  • there's just more and more ways for users around the globe

  • to pay.

  • So what this means is as our business expands

  • and more people in all over the world buy devices,

  • they're able to make purchases as well.

  • OK.

  • So let's say that you're a developer who has a great app.

  • You're already measuring your business carefully,

  • and your next step is to be part of the next big thing.

  • So here's a couple of advanced strategies

  • if this is the place that your app is in.

  • So previously, we were talking about reaching

  • users one by one, but we have some new exciting ways

  • to reach users in groups through the organizations

  • that they're a part of.

  • So if you have an app that's targeted

  • towards educational purposes, particularly classroom

  • education, you can submit your app for inclusion

  • in Play for education.

  • What this does is it puts your educational app

  • in front of school administrators and teachers,

  • and this opens up a new opportunity for you

  • through bulk purchasing.

  • So if you haven't signed up for this program

  • yet but you think your app should be part of it,

  • you can sign up in the developer console.

  • And then announced earlier today, we've

  • talked about how we're making Android

  • much much better for enterprises.

  • So this is another way to reach users and groups.

  • If you have an app that's great for people in a business

  • context, this can be a fantastic way to expand your reach.

  • We're going to be making a bunch of changes

  • across the Android platform and across Play when

  • system administrators will be able to say-- hey,

  • I want to take this app and make it

  • available to my whole company.

  • So stay tuned.

  • This is a very new program and we're

  • excited to tell you more soon.

  • So Android Wear is something you've

  • seen a lot of people talking about today,

  • and it's something that we're incredibly excited about.

  • This is an opportunity for a user

  • to have a device with them all the time

  • and not just in their pocket or in their bag, but on their arm.

  • And there's a lot of new interaction opportunities

  • that come up there.

  • So when we told the Huffington Post about this--

  • they were one of our early partners--

  • and they said-- yeah, this would be a really cool opportunity.

  • There app already worked great on phones and tablets,

  • and they were looking to keep being part of that leading

  • device availability.

  • So they decided to extend their app onto the watch.

  • One of the cool features they added

  • was the ability to get headline alerts 24/7 for their biggest

  • news aficionados.

  • And you can also share stories really easily

  • without even taking your phone out of your pocket.

  • So how Google Play is helping expand onto these new devices

  • is by knowing which devices a user has.

  • And then we can surface the groups

  • of the best apps for those devices

  • to those specific users who have them.

  • And this helps you reach the right users

  • in the ecosystem for these specialized devices

  • that you build apps for.

  • OK.

  • So now we're going to talk about the thing

  • that I am the most excited about,

  • compared to everything else.

  • We all talked about the promise of the internet,

  • connecting the whole world, and we finally

  • have the ability to realize that promise

  • in the very near future.

  • So in the mid-1990s, it took about ten years

  • to connect the first billion people to the internet.

  • Then it took about five years for the second billion.

  • And the third billion should be connected just about any day

  • now.

  • We're almost there.

  • And for many of these people, Android

  • is really their first computer.

  • It's their first experience at being connected and seeing

  • how the internet can enhance their lives.

  • And the way that this has turned out

  • is that all these three billion people are on mobile devices

  • and they want apps.

  • So if you want to reach every person in the world,

  • you need to understand what countries they're in.

  • And we can see what top countries are available.

  • Sure, the US is on there, but it's only

  • a teeny, teeny part of that big doughnut.

  • So when you're thinking about how to reach the world

  • and how to grow your business, it's

  • great to think about other countries, and all

  • the opportunities there for users

  • who want a lot of the same things,

  • or sometimes different things for mobile apps.

  • And an app should also speak the user's language.

  • Yes, English is popular, but also

  • Chinese, Spanish, Japanese, Portuguese, et cetera.

  • And that's what Samuel Braff from textPlus told us about.

  • His challenge was he wanted to make this great messaging

  • app that would help users exchange messages

  • or make calls for free or for a small fee.

  • And he realized that in order to get people fully engaged

  • with this application, they needed

  • to really understand what the app did.

  • And that meant explaining the features clearly

  • in the user's native language.

  • So he looked at which countries outside the US and Canada,

  • where he had initially launched, had some usage,

  • and he decided to localize.

  • He saw four times the growth in the non-English speaking

  • markets since then.

  • When we launched the app translation service last year,

  • the company was pretty quick to get involved.

  • And here are the reasons why they told us

  • that they've stuck with our app translation service.

  • First of all, it's an XML file.

  • With previous services, they'd have

  • to copy and paste all their strings.

  • The turnaround time was also very quick,

  • so there were no more delayed releases due to translation.

  • And it was affordable, so that meant

  • that they could localize into more markets.

  • So this strategy has helped them reach over 100 million people

  • globally, and Android is a key part of that strategy.

  • So this is what the app translation service looks like.

  • First, we show you some optimization tips

  • recommending where you might want

  • to consider translating your app.

  • Then you can request the languages

  • that you want to translate into and pay easily.

  • You get back a professional translation pretty quickly.

  • OK.

  • So what have we talked about today?

  • The world's population is about 7 billion people.

  • About 3 billion of them are connected to the internet.

  • And there's a billion or so Android devices actively being

  • used.

  • And this is really exciting.

  • Play is available on more devices than any other app

  • store in the world.

  • And so it's the best way to reach

  • the right user at the right time.

  • So in this new mobile world, connecting everybody

  • is really exciting.

  • And this is, for me, why I got into technology,

  • and I think for many of you as well.

  • So we know that people really want

  • to find great apps to connect with each other

  • and to really make the most of their lives

  • and enhance what they're doing on a daily basis.

  • And so with Google, we're really happy to be helping

  • users find these great experiences.

  • Connecting people with the apps and the information

  • that they're looking for so that they

  • can make the most of their devices and their lives.

  • So thank you to everyone here for helping

  • us build these experiences and being part of this new world.

  • Thank you.

  • [APPLAUSE]

  • All right.

  • We'll take questions.

  • It would be great if you have a question if you could come up

  • to this microphone here or that microphone there.

  • No question.

  • Great.

  • Oh, wait.

  • One question.

  • We have one-- wait, maybe.

  • OK.

  • AUDIENCE: I'm actually interested in what

  • the future is for subscription billing in the Play store.

  • One thing we've noticed, and we had a big rollout of it

  • this year, is the lack of testing tools involved

  • in a namely sandbox testing.

  • It's actually really hard to test expiration

  • of subscriptions and also get data

  • on how many people are renewing and basically

  • what your turnover rate is, what your churn rate

  • is on subscriptions.

  • So I just wanted to see if you have

  • any plans on enhancing that [? future step. ?]

  • ELLIE POWERS: So it's really about trusting subscriptions?

  • Or were there some other figures there too

  • that you're wondering about.

  • AUDIENCE: Really just subscriptions.

  • I mean, right now you guys have really good tools

  • for just one-off consumable purchases in the in-app store.

  • But more, the subscriptions are lacking.

  • ELLIE POWERS: Yeah.

  • That's a great point.

  • I think it's a new product.

  • It's one that we've been really excited to see so much

  • take up of over the past year or so.

  • I think we've definitely heard the issues that you're

  • bringing up, especially around testing.

  • And we don't have anything to announce right now,

  • but we're definitely looking into it.

  • So thanks for raising that.

  • Yes.

  • AUDIENCE: Yeah.

  • Thanks for your talk.

  • You mentioned Google Play for Education and the ability

  • to do bulk purchasing.

  • What about apps that are freemium with in-app purchases?

  • Do you have a timeline for being able to do bulk purchasing

  • on in-app purchases, either in Google Play for Education

  • or in general for businesses?

  • ELLIE POWERS: That's a great question.

  • I think as we're seeing more and more organizations being really

  • keen to adopt Android and Google Play

  • to distribute to their users, it's

  • becoming something that's more pertinent to what

  • these companies and schools are looking to do.

  • So we don't have anything to announce today.

  • But yes, I think we're looking into it

  • and we're aware that it's becoming

  • more and more of an issue, especially as we're

  • seeing more and more even educational apps moved

  • to a freemium model.

  • So we are definitely looking into it.

  • Yes?

  • AUDIENCE: I was wondering what the state or plans are

  • for a business-to-business app store,

  • such that we can do business-to-business apps that

  • are centrally managed, rather than delivered ad hoc.

  • ELLIE POWERS: Hmm.

  • So business-to-business store.

  • So I guess we're not announcing everything

  • yet about the new improvements that we're

  • making for Android on enterprise.

  • But probably the sorts of things that we're looking at

  • are a greater ability for, let's say,

  • an IT administrator at a company to take initiative

  • to make purchases of apps, or to decide which

  • apps can be available on users.

  • So maybe we can talk more about it afterwards,

  • but we're definitely looking at ways

  • that a company can say-- this is a software we want

  • to have available to our company, make that purchase,

  • and then distribute it out to the right people

  • in the company.

  • It's definitely something we're thinking a lot about as part

  • of these enterprise projects that we're doing.

  • AUDIENCE: OK, but specifically as far as custom

  • made applications, specifically for a client.

  • ELLIE POWERS: Oh, I see.

  • So something that's just a bespoke application for-- yeah,

  • we should probably talk offline about that.

  • Yeah.

  • Thanks.

  • Yes?

  • [? AUDIENCE: Exclusive ?] of all the countries which have

  • different RPU.

  • Like, in India, the ad pool is very low

  • as comparatively people do less in-app purchases.

  • So the only way to get the [? downwards ?]

  • is only the organic traffic.

  • And when we see the offering sections

  • and we see the radio sections of the store,

  • we see very different type of apps that should not be there.

  • You know that there is some problem there.

  • So is Google working out how to fix

  • the problem of getting more organic traffic

  • for the [? represent? ?] If the developers can hold

  • the logic behind this reason, you can get a better

  • organic traffic, or if you do this, then this would happen.

  • Because this is a very important question for the countries

  • where the RPU is very low.

  • ELLIE POWERS: Yeah.

  • So just to make sure I understand your question,

  • I think you're asking about what are we

  • doing to help getting organic traffic,

  • especially in markets where the RPU doesn't facilitate

  • spending a lot of money on paid user acquisition?

  • Yeah.

  • I think it's something where we're looking carefully

  • at how we can tune our algorithms best.

  • I think one of the trends that we've seen that's definitely

  • difficult is Google Play has become very popular.

  • There's many apps in store, and everyone

  • wants to make sure that they're getting

  • their share of that traffic.

  • So we've definitely been looking at ways to tune the store.

  • And I think when we talk about things

  • like doing user targeting, what we're hoping to do

  • is if I have a mobile device and my mother has a mobile device,

  • Google Play should offer us different things.

  • And so the great news there can mean that

  • rather than offering the same application to me

  • and my mother, if you offer us each a different application,

  • it's not a loss to any developer because an app

  • that I might want, she might not want, and vice versa.

  • So I hope through better personalization,

  • that's where we're going to be able to make

  • the most of the store real estate

  • so that we're surfacing only apps that the user is

  • likely to be interested in and not other apps.

  • But it is a big challenge.

  • Yes?

  • AUDIENCE: I have a question about the optimization

  • depreciation that Google Play dashboard.

  • So right now, it's only focused on the localization,

  • localizing this language and that language.

  • One thing in my experience I've seen

  • is that oftentimes the certain devices which

  • are popular in the geography.

  • So for example, in India, Micromax

  • is among the top 10 devices.

  • But in my list of devices, they feature

  • on the fifth or sixth number.

  • You know?

  • So can you share if my app is popular in a particular

  • geography, can the optimization tip be in a way

  • that you are populating [? Russia ?] you might as well.

  • But this phone, which is highest download in Russia,

  • is not in your top ten.

  • So I might as well optimize the presence for that.

  • ELLIE POWERS: Oh, OK.

  • So just to make sure I understand your question.

  • So you're saying if you're offering your app

  • in a certain market, you want to highlight which devices

  • might be more popular there?

  • AUDIENCE: I believe my distribution pattern

  • across devices should also shadow the overall distribution

  • better than the geography.

  • If I'm not, then I'm leaving money on the table, right?

  • ELLIE POWERS: I see.

  • Yeah, it's a good question.

  • Yeah, I think we definitely want to show which devices you have.

  • But I guess also it gets a little bit sensitive

  • because some of our partners may not necessarily

  • want to share overall statistics about that.

  • But I think it's a good question.

  • I think a common question that we hear from developers

  • is when they're moving into a new market,

  • they definitely want to be able to understand

  • which devices they're going to support, and to make

  • sure they're not, like you said, leaving money on the table.

  • So I think it's an interesting problem to figure out.

  • Maybe we could talk more about it later.

  • AUDIENCE: Can I have a follow-up question on the same?

  • Plus-one seems to be a big driver for us

  • for getting the organic traffic.

  • Intuitively it makes sense to recommend people

  • and to plus one the app when they are in a-- down the

  • funnel when they're three or four days into the process.

  • But some developers I talk with, they

  • say it's right at the outset if you ask them, they do it.

  • So when is the right time to push that request.

  • ELLIE POWERS: That's a great question.

  • I actually haven't looked at the data for that.

  • I think each developer will depend.

  • I've seen, I guess similar to you,

  • I've seen a couple developers and sometimes they say-- hey,

  • you've used this app for this long,

  • it looks like you're enjoying it,

  • would you mind giving us a rating?

  • So I think it will depend on your application,

  • but I haven't actually looked at the data for that

  • to see if there was an optimal time.

  • But I would guess it probably varies on the type of app

  • that you have.

  • If the user is very enthusiastic for your app,

  • then they're probably more happy to do it.

  • If they're in the middle of a task

  • and doing something that they consider to be very important,

  • that may be a distraction for them at that point.

  • Yes?

  • AUDIENCE: Hi.

  • It's not a question, but I'd just

  • like to hear your opinion about the gaming

  • category and the top-grossing list.

  • Once you have a strong title on the top-grossing,

  • it's very easy for you to cross-promote and create

  • other titles that go up in the same list.

  • And that makes this list very static.

  • So what are the chances for indie developers,

  • for new developers, gaming studios,

  • to launch games and reach this top-grossing in the gaming

  • category?

  • ELLIE POWERS: You know, I think if you look at games,

  • you're right that there are a lot of very big players

  • who are very successful.

  • But I think at the same time, there's always something new.

  • Flappy Bird, where did that come from?

  • Right?

  • Somehow that managed to get to the top.

  • So I think that's something that we

  • look at a lot, which is how do we

  • offer this balance between things that are trending,

  • things that are really new, and some people want

  • those sorts of things, and other people kind of want

  • the stuff that's really well-known big brands.

  • So I think we offer a variety of different charts

  • to be able to do that.

  • And then we're always looking at ways

  • to tweak those algorithms to make sure

  • that they're counting things right.

  • I think in terms of indie developers,

  • we do a lot of different special featuring programs there.

  • We put together a lot of groups of applications

  • of very high quality games that we actually call out

  • is-- these are indie games.

  • And so certain types of gamers are really interested

  • in that type of thing.

  • And again, I think a lot of it will come down

  • to the personalization whereas if we can find out

  • what sort of person likes your application,

  • then we can show it to that person, but maybe not to my mom

  • who might not like that type of game.

  • So I think it's definitely a big challenge.

  • You have a balance of big companies

  • who know what they're doing and are really, really strong

  • at being able to do a great marketing campaign

  • and building a great app.

  • And then also wanting to make sure

  • that the platform can remain responsive to new people who

  • are entering and making really exciting, different stuff.

  • Thank you.

  • AUDIENCE: I have a question about alternative Android app

  • store markets.

  • There are a few other ones besides the Play store.

  • You had mentioned with Google Analytics

  • that it ties in with the Play Store that's

  • installed on the device.

  • There's also other utilities that are just basic function

  • utilities of a person's cellphone.

  • Like for example, GCM.

  • So it seems that if I, as an Android developer,

  • want to be able to support a plethora

  • of different distribution channels,

  • I have to bend over backwards to be

  • able to support some core functionality like push

  • notifications or Google Analytics, which

  • is very robust.

  • And it doesn't currently-- it's not

  • supported on devices that were customized

  • for alternative stores.

  • And is this something that Google feels

  • is a problem or an unnecessary burden to developers?

  • And is there any direction of moving forward about unifying,

  • being able to create a solution that prevents people

  • like myself from having to have multiple versions,

  • different binaries that I'm submitting

  • to different locations?

  • ELLIE POWERS: Yeah, it's a good question.

  • I think-- one of the points that you mentioned

  • is that you have the flexibility on Android to create

  • a variety of binaries and to tailor them

  • based on the device or the market or the particular store.

  • There's a number of definite stores out there

  • that also offer analytics services

  • and other capabilities.

  • On one hand, you definitely have a lot of flexibility

  • there where you can create all these different binaries

  • and tailor each one to the stack of services

  • that you expect to have on that user's device.

  • I don't know.

  • It's a good question.

  • I haven't actually heard your exact question

  • before around how the Play Services connects

  • in those other environments.

  • I have to think about that.

  • I mean, I think usually what people

  • want to do is either create a very specific binary that's

  • integrated with what's happening in that alternative app store.

  • So I haven't actually heard about people saying

  • that they would want to try to use

  • Play Services with those other app stores

  • because I think-- again, depending on what market you're

  • looking at, those users may or may not even

  • have those services installed on their devices.

  • So it would depend.

  • AUDIENCE: Yeah.

  • I think it's a particularly painful point

  • with push notification.

  • That can be something that's a challenge for especially

  • smaller development teams.

  • ELLIE POWERS: OK.

  • That's good feedback.

  • I've actually never heard that particular feedback before.

  • So thanks.

  • AUDIENCE: Thank you.

  • ELLIE POWERS: All right.

  • All right.

  • Well, thank you, everybody.

  • I really appreciate all your time today

  • and all the questions.

  • Thanks.

  • [APPLAUSE]

ELLIE POWERS: So I'm going to talk today

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2014年穀歌I/O - Google Play電源會議 (Google I/O 2014 - Google Play power session)

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    Hhart Budha 發佈於 2021 年 01 月 14 日
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