You might be surprised by what someone has to say once you get them to open up. You will

話匣子一旦打開，對方多話的程度可能令你咋舌

need Interest Listening skills Eye contact Enthusiasm Open-ended questions and humility.

你必須具備的技巧：表達興趣、專心聆聽、眼神交流、展現熱情、開放式問題及保持謙虛

Step 1. Encourage someone to talk about themselves by asking questions like, “What do you do

步驟一：藉由問「你做哪方面的工作？喜歡看什麼類型的電影？」這類的問題

for a living?” or "What kinds of movies do you like?" People are flattered by someone's

來鼓勵對方多聊聊自己。人們會因為對方感興趣而覺得高興

interest and like to talk about themselves. Step 2. Display an interest in a wide range

因此願意多談論自己。 步驟二：表達你對各種不同領域的興趣

of topics. Step 3. Listen quietly and maintain eye contact. The more trusted and sensitive

步驟三：安靜聆聽並保持眼神接觸

their audience, the more willing people are to open up and engage. Avoid being intrusive,

聆聽者越誠懇細心，說話者就越願意敞開心胸交談。避免侵犯隱私、

prying, or gossipy. Step 4. Respond enthusiastically to comments to keep someone talking. Keep

談是非、聊八卦。 步驟四：熱切回應對方的意見，好讓他/她想繼續說下去

your enthusiasm sounds genuine. Step 5. Encourage further conversation by asking who, what,

記住確保你的熱情聽起來真誠。步驟五：藉由問「人、事、

why, when, where, and how questions, like: “What did you do?” and “When was this?”

原因、時間、地點、如何」等問題進一步發展對話，像是「你做了什麼？什麼時候發生的？」

Keep it low key, so it doesn't feel like you're interrogating. Step 6. Don't be afraid to

用低而平穩的語調說話，以避免聽起來像在質問。步驟六：

admit your ignorance when discussing a topic. That gives the other person an opportunity

別害怕承認你對正在談論的話題一無所知，因為對方才有機會

to show their knowledge of the subject. Did you know? Francis Ford Coppola’s

展現他的知識：「你知道嗎？導演柯波拉1974年的電影《對話》

1974 film, The Conversation, lost the Oscar to his other nominated film that year, The

沒得到奧斯卡是因為輸給了自己另一部電影

Godfather, Part II.

《教父II》」