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  • My name's Laurence Scott and in my humble opinion,

    我的名字叫勞倫斯-斯科特,以我的愚見。

  • I think that social media is changing the ways

    我認為,社交媒體正在改變人們的生活方式

  • both in which we experience the emotions of other people

    我們都在其中體驗到了別人的情感。

  • and how we express our emotions publicly.

    以及我們如何公開表達自己的情緒。

  • I think the main thing you have to think about in social media

    我認為在社交媒體中,你主要要考慮的是

  • is that our emotions are a valuable resource.

    是我們的情感是一種寶貴的資源。

  • So it behoves the people who are designing social media networks -

    是以,設計社交媒體網絡的人有責任----------。

  • such as Twitter, Facebook -

    如Twitter,Facebook -

  • to make our emotions as clearly obvious

    讓我們的情緒清晰可見

  • and evident to others as possible.

    並儘可能地讓他人看到。

  • So you may have noticed on Facebook,

    所以你可能已經在Facebook上注意到了。

  • one of the first questions you're greeted with is,

    你首先要問的一個問題是:

  • "What's on your mind?"

    "你在想什麼?"

  • Couple of years ago I noticed sort of a comedy of errors

    幾年前,我注意到一種喜劇性的錯誤。

  • that's brewing in our emotional landscape with social media.

    這在我們的情感格局中醞釀著社交媒體。

  • So in the same year, Facebook finally rolled out its six reaction features.

    於是在同年,Facebook終於推出了六大反應功能。

  • So instead of just simply liking things that your friends have posted,

    所以,不要只是簡單的喜歡你朋友發佈的東西。

  • you could add the heart or the sad face or the angry face.

    你可以加上心或悲傷的臉或憤怒的臉。

  • Mark Zuckerberg at the time said,

    馬克-扎克伯格當時說。

  • "What people want to do is express empathy."

    "人們想要做的是表達共鳴。"

  • But this empathy was again channelled into a discrete set of emotions

    但這種共鳴又被引導成了一套離散的情緒

  • that weren't limitless or boundless.

    那不是無邊無際的,也不是無邊無際的。

  • Now why this is a funny sort of irony,

    現在為什麼這是一種有趣的諷刺。

  • is that in that same year a robot was released onto the market

    是在同一年,一個機器人被髮布到市場上的

  • by a company called Hanson Robotics, and the robot was called Pepper.

    由一家名為Hanson Robotics的公司生產,機器人名為Pepper。

  • And robots such as these were being trained to recognise and I quote,

    而像這樣的機器人正在接受訓練,以識別,我引用:

  • "62 different facial and neck architectural features of humans."

    "人類62種不同的面部和頸部建築特徵。"

  • So while the robots were learning 62 different ways to recognise us,

    所以,當機器人在學習62種不同的方式來識別我們的時候。

  • and to be able to tell what emotions we were feeling,

    並能看出我們的情緒。

  • we were being allowed a range of six emotions on social media.

    我們在社交媒體上被允許有一系列的六種情緒。

  • I'm sure you've noticed this too,

    我相信你也注意到了這一點。

  • that on social media we're asked to experience

    在社交媒體上,我們被要求去體驗

  • two completely different kinds of emotions one after the other.

    兩種完全不同的情緒一前一後。

  • So on your timeline you may see that your best friend's child

    所以,在你的時間線上,你可能會看到你最好的朋友的孩子。

  • is sort of toddling around on the carpet.

    是那種在地毯上蹣跚學步的。

  • You may feel the warmth and excitement of that.

    你可能會感受到其中的溫暖和刺激。

  • And then the next post could be something about

    然後下一篇文章可以是關於

  • 7,000 killed in an earthquake.

    7000人在地震中喪生。

  • The way that the timeline and the news feeds are structured

    時間線和新聞源的結構方式。

  • really have no emotional consistency at all.

    真的是沒有感情的一致性。

  • So we're often being jerked in our effective responses

    所以我們在有效的應對措施中,經常被抽打著

  • from one emotion to the next quite quickly.

    從一種情緒到另一種情緒相當快。

  • And I think this century will be about how do we cope

    我認為這個世紀將是我們如何應對的世紀。

  • with these quick gear changes in our emotional lives.

    與我們情感生活中的這些快速換擋。

  • Where people's internal landscapes are being altered

    人們的內心景觀正在被改變的地方。

  • very, very radically from one emotion to the next.

    非常,非常徹底地從一種情緒到另一種情緒。

  • Really the name of the game in social media commerce

    真的是社交媒體商業的遊戲名稱

  • is to make your time on the site as maximum as possible.

    是讓你在網站上的時間儘可能的延長。

  • So a lot of the ways that the websites are designed

    所以很多網站的設計方式都是

  • to encourage you to stay on it, to return to it,

    以鼓勵你堅持下去,回到它。

  • and how they do that is to create quite addictive

    他們如何做到這一點是創造相當上癮的

  • little algorithms, such as there's one where on Twitter

    小算法,比如有一個在Twitter上的

  • there's a bit of a delay before how many notifications you have come up.

    有一點延遲,才會出現你的多少通知。

  • And there's a very human, basic response there,

    而且那裡有一個非常人性化的基本反應。

  • where we wait to see something that is variable and changing.

    在這裡,我們等著看一些可變的、變化的東西。

  • We get a little hit of dopamine,

    我們得到一點多巴胺的衝擊。

  • when there's a category of data that is changing that we can monitor.

    當有一類數據發生變化時,我們可以監控。

  • So there's that brief moment of excitement that we all know

    所以有那短暫的興奮時刻,我們都知道。

  • even when we're just checking an email,

    即使我們只是在檢查電子郵件。

  • "How many new emails do I have?" "How many notifications?"

    "我有多少封新郵件?""有多少個通知?"

  • And that little pause encourages in us that sort of sense of anticipation

    而這小小的停頓鼓勵了我們的那種期待感。

  • that is then rewarded when we see the actual number.

    當我們看到實際數字時,就會得到回報。

  • So in this way, social media is trying to tap in

    所以,從這個角度來說,社交媒體是想通過這種方式來挖掘

  • to very fundamental things about how our psychologies work

    關於我們的心理學如何運作的非常基本的東西。

  • and our emotional lives are structured.

    以及我們的情感生活結構。

  • Thanks for watching!

    謝謝你的觀看!

  • If you enjoyed that, be sure to check out these videos next.

    如果你喜歡,接下來一定要看看這些視頻。

  • And if you haven't already,

    如果你還沒有,

  • hit the subscribe button and click the bell

    點擊訂閱按鈕,然後點擊鈴聲

  • to get a notification each time we upload a new video.

    每次我們上傳新視頻時都會收到通知。

My name's Laurence Scott and in my humble opinion,

我的名字叫勞倫斯-斯科特,以我的愚見。

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