字幕列表 影片播放 列印英文字幕 One in four people receive an unwanted gift at Christmas. But only six percent of those are daring enough to ask for a replacement. So what are we all doing with them? Every Christmas you would end up having someone unwanted gift. When I was younger if I got a shirt I didn't like, I would just probably give it to charity or something. I will always just get given socks and I only really like wearing trainer socks, so I just give them to other people, or throw them out, or use them as cleaning products. You got to smile. You got to be like 'thank you, I love it!' If I don't like it and I feel good with that person, I'll say 'please, would you mind if we go to the shop and change that because it's not really my style.' No I was never that cold. I couldn't handle doing something like that. I don't know if I should be saying this. Yes okay. So they pulled off a prank obviously, the work colleagues, so they gave me a - an item from the [******]. I just didn't know what to do with it. I have one friend, I gave her a t-shirt in a colour that I liked but I don't think she liked it. It was just her manner, her body language. I always know that person's tastes. So I've never been in that situation. I would sort of include the gift receipt in there. If they don't like it, or they want to exchange it for something else, they can do it themselves any time. You really do have to think of people and their personalities before you choose a gift. If you've received something you don't like, you're best off asking the person who bought it to return it for you. If you don't want to do that and you've got a gift receipt, it should be relatively easy to return. Gift receipts usually allow you to exchange for a different item at the same value. Without a gift receipt or the original payment card, it's a bit trickier to return unwanted goods because you're reliant on knowing where the item was purchased from as well as the goodwill of the retailer to let you return it. It's not guaranteed but it's worth a shot, so if you know where it's from try asking politely in-store, or if it's an online retailer contact its customer service and you might be able to get store credit. For all your customer rights on returning gifts visit which.co.uk/giftreturns.