Name: Emotional Intelligence - How to Lead with Emotional Intelligence
Uploaded: 2020-08-26T19:50:05.000Z
Duration: 12 min 50 s

未來簡單式

It's Linda Rainer of linda rainer dot com, guiding you to a career and life you'll truly enjoy.

我是琳達-雷納的琳達-雷納點子網站的琳達-雷納 It's Linda Rainer of linda rainer dot com, 引導你走向你真正喜歡的事業和生活 guiding you to a career and life you'll truly enjoy.

情態助動詞 A2

And in today's video, I am going to share with you six tips on how you can develop your emotional intelligence.

而在今天的視頻中，我將和大家分享六個關於如何開發情商的小技巧。

To be seen as leadership is potential in your job in your company, so that eventually you can land a senior management position.

要讓人看到領導力是你在公司工作中的潛力，這樣最終你才能找到一個高級管理職位。

As a career strategist and coach, I've had the honor of being able to help numerous professionals land job offers in careers with long term growth potential.

作為一名職業戰略家和教練，我很榮幸能夠幫助眾多專業人士在具有長期發展潛力的職業中獲得工作機會。

And if you're interested in potentially working with me one on one, I can give you details about that at the end of this video.

如果你有興趣有可能與我一對一合作，我可以在這個視頻的最後給你詳細介紹。

Emotional intelligence is the ability to recognize and control your emotions and behaviour while being aware of how those impact and affect others around you.

情商是一種識別和控制自己的情緒和行為的能力，同時意識到這些情緒和行為如何影響和衝擊周圍的人。

At the same time, you understand the emotional state of those others, and you can use this information to adapt your behavior to achieve the most positive response from them.

同時，你也瞭解了這些他人的情緒狀態，你可以利用這些資訊來調整自己的行為，以獲得他們最積極的迴應。

So, to put it plainly and simply, emotional intelligence is your level of self awareness of your own thoughts, feelings and emotions.

所以，說得通俗簡單，情商就是你對自己的思想、感受和情緒的自我認知水準。

While at the same time being aware of someone else's thoughts, feelings and emotions and being able to interact with that person or set of persons in a way that's going to get them to walk away from that conversation.

同時又能意識到別人的想法、感受和情緒，並能以一種能讓他們從談話中走出來的方式與那個人或一組人互動。

Feeling positive, they're still gonna feel encouraged or motivated or inspired by you as opposed to feeling negative.

感覺積極，他們還是會覺得受到你的鼓勵或激勵或鼓舞，而不是感覺消極。

So why is emotional intelligence important for you in your career?

那麼，為什麼情商對你的職業生涯很重要？

Because it's actually been studied that those with a high e que, known as emotional quotient are actually more likely to be considered and approached four senior leadership positions in an organization.

因為其實據研究，那些具有高e闕，也就是所謂的情商的人，其實更容易被考慮和接觸組織中的四個高級上司職位。

Now I know that if you go onto Google and you look up emotional intelligence at work, there's gonna be a ton of information out there that you can look through.

現在我知道，如果你去谷歌上搜索工作中的情緒智力，會有一大堆資訊，你可以通過這些資訊來查看。

But for the purpose of this video, like I said, I'm going to go through six specific tips that are going to help you to get working in the right direction, to really hone in on your emotional intelligence abilities and eventually be seen as that leadership potential senior management potential individuals in your organization.

但為了這個視頻的目的，就像我說的那樣，我將通過六個具體的技巧來幫助你在正確的方向上工作，真正磨練你的情商能力，並最終在你的組織中被視為那個領導力潛在的高級管理潛力個人。

Learn more about the inner workings of you.

Think of yourself as someone who wants to be a really good car mechanic and where you want to be able to attract as many customers to your shop as possible.

把自己想象成一個想成為一個真正優秀的汽車修理工的人，你想在哪裡能夠吸引儘可能多的顧客到你的店裡來。

If you want to be a really good car mechanic, you need to be able to prove that you understand the inner workings of a car because you want to be well relied upon and well trusted with anyone's car.

如果你想成為一名真正優秀的汽車修理工，你需要能夠證明你瞭解汽車的內部構造，因為你想在任何人的汽車上都能得到很好的依靠和信任。

What can cause it to go bad or shut down?

什麼原因會導致它壞掉或關機？

You have to really be able to understand the inner workings of a car.

你要真正能夠了解汽車的內部構造。

Well, in the corporate world, you are the car and the mechanic at the same time.

好吧，在企業界，你既是汽車，又是機械師。

If you really want to be seen as someone who's truly leadership potential, someone that can climb to the senior ranks in your organization or any other organization, you have to understand the inner workings of yourself.

如果你真的想被看作是一個人誰的真正的上司潛力，一個人，可以爬到高層在你的組織或任何其他組織，你必須瞭解自己的內部運作。

You have to be able to acknowledge your own thoughts, feelings and emotions and the way you tend to react and be able to have that level of self awareness that's much deeper than just the very surface level understanding of yourself.

你必須能夠承認自己的思想、感覺和情緒，以及你傾向於反應的方式，並且能夠有這種層次的自我意識，這比僅僅是對自己的非常表面層次的理解要深刻得多。

Poor leaders are ones that do not have the ability to understand another's emotions.

差勁的上司是沒有能力理解他人的情緒。

And you probably have experienced interacting with one someone that just on Lee sees his or her way and does not take into account anyone else's, because simply, they just don't get it.

而你可能也經歷過與一個人的交流，只是在李上看到了自己的方式，並沒有考慮到其他人的方式，因為很簡單，他們就是不懂。

You don't want to be that kind of leader.

You want to be someone who can understand yourself, which is the most important thing.

你要做一個能理解自己的人，這是最重要的事情。

But because you understand yourself, you'll be able to understand others as well.

但因為你瞭解自己，你也就能瞭解別人。

So the best and easiest way for you to get started in terms of understanding the inner workings of you is to start to catch yourself in the moment and be very vigilant about this.

所以，你要想了解自己的內在運作，最好最簡單的方法就是開始抓住自己的當下，並對此非常警惕。

Be very attentive when it comes to understanding the reactions that you tend tohave in any situation.

在瞭解自己在任何情況下都會有的反應時，要非常細心。

So the next time something happens at work where potentially it's an upsetting situation, catch yourself, see how you react.

所以，下一次在工作中發生了有可能是不愉快的情況時，抓住自己，看看自己的反應。

Observe how you react are you someone who tends to react very quickly and you become very sharp with your words, your super direct or are you someone that closes up and you're afraid to offend anyone, so you don't say anything.

觀察你的反應是你是一個傾向於很快反應的人，你的言語變得非常犀利，你的超級直接，還是你是一個封閉的人，你害怕得罪任何人，所以你什麼都不說。

Take note of it and start to understand where you need to improve so that you can really develop that leadership potential within yourself.

記下它，並開始瞭解你需要改進的地方，這樣你就可以真正開發自己的上司潛力。

Sits number two to improving your emotional intelligence is to get a real assessment of yourself.

提高情商的第二條，就是要對自己進行真實的評估。

Get outside input when it comes to understanding yourself.

在瞭解自己的時候，獲取外界的意見。

Sometimes it's actually impossible to be able to look at yourself entirely objectively, which is why it's important that you start to get input from those around you.

有時候，其實不可能完全客觀地看待自己，這也是為什麼你要開始從身邊的人那裡獲取意見的重要原因。

Now you're not gonna ask for everyone's input on how they think what they think about you.

現在你不打算徵求大家的意見，他們是怎麼想你的。

But I would say definitely talked to those closest to you.

但我想說一定要和你最親近的人談。

The ones that you can trust will be honest with you.

能讓你信任的，就會對你坦誠相待。

And a really good exercise that I have asked my clients to dio in recent years has been Go to 2345 close friends, family members, colleagues who you trust and have them for literally five minutes straight.

而近幾年我讓客戶做的一個非常好的練習，就是去找2345個你信任的親朋好友、家人、同事，讓他們連續做5分鐘。

Say everything that they can about you, whatever it is, and you can't filter them out.

他們能說的關於你的一切，不管是什麼，你都不能過濾掉。

So if they're describing you, they say you tend to do this or you're you know in times you do this and they're not being critical, by the way.

所以如果他們在描述你，他們說你傾向於這樣做，或者你... ...你知道在你這樣做的時候，他們不是在責備，順便說一句。

They can't be super critical, but they do have to be honest with how they feel.

他們不能超乎尋常地挑剔，但他們確實要誠實地表達自己的感受。

And you know, you have to have a little bit of, ah, tough stomach for this because the truth is, sometimes the truth hurts, and you have to be willing to hear what they're gonna say.

你知道，你必須有一點點，啊， 艱難的胃，因為事實是， 有時真相傷害， 你必須願意 聽到他們會說什麼。

But you have to write it all down and then from there, start to notice the patterns amongst the other reports that you end up getting through this process and from there, analyze and see what are the patterns?

但是你要把它全部寫下來，然後從那裡開始注意到你最後通過這個過程得到的其他報告當中的模式，從那裡分析，看看有什麼模式？

What are what are most people saying, Where can I improve on What did I not like when I heard them say that about me and understand?

大多數人都在說什麼，我在哪裡可以改進我聽到他們這樣說我的時候，我不喜歡什麼，明白嗎？

Or that you react that way and from there you'll be able to get a deeper understanding of yourself again?

或者說，你有了這樣的反應，從此你又能對自己有更深的瞭解？

It's all about understand your inner workings, which is goes back to tip number one.

這都是關於瞭解你的內心運作，這又回到了第一條提示。

So if you can do that, that's really gonna help you.

所以，如果你能做到這一點，這真的會幫助你。

Tip Number three is to journal and track.

So this is a very personal exercise, but a really good way to truly see how you are and who you are and how you come across is by keeping a journal keeping a diary, where every day you would write down the major events that happened, how you reacted in those events, how you handled them and then leaving it at that.

是以，這是一個非常個人化的練習，但一個真正的好方法，以真正看到你是如何和你是誰，你是如何來的是通過寫日記寫日記，每天你會寫下發生的重大事件，你如何在這些事件中的反應，你如何處理他們，然後離開它。

And occasionally, you know, perhaps at the end of every week, you're gonna want to go through that week's list and you start to notice what trends tend to come up.

偶爾，你知道，也許在每個星期結束的時候，你會想去看看那個星期的清單，你會開始注意到什麼趨勢會出現。

What situations spark you to feel a certain way and react a certain way and do a certain thing and start to understand that about yourself?

什麼情況下會引發你的某種感覺，某種反應，做某件事，並開始瞭解自己的情況？

Because the more you can understand yourself, if there's things that you want to improve, you'll be able to improve on them.

因為你越能瞭解自己，如果有想要改進的地方，你就能改進。

You re able to identify them directly as opposed to guessing, and then if they're things that you're happy with in terms of how you are, how you're reacting and how you express yourself great, pat yourself on the back and keep on going.

你能夠直接識別他們，而不是猜測，然後如果他們的事情，你很高興與你是如何，你是如何反應，你如何表達自己偉大的，拍拍自己的背部，並繼續前進。

So as much as we've been doing work on ourselves so far in the first few tips.

所以，就像我們在前幾個小貼士中一直在對自己做工作一樣。

Another tip that's gonna help you when it comes to interacting with others is to not judge to just simply listen when someone is coming to you and telling you something.

另一個小竅門，會幫助你在與他人交流時，不要判斷只是簡單地聽，當有人向你走來，告訴你一些事情。

Don't dive in with your own thoughts and judgments and preconceptions about how they're experiencing it.

不要帶著自己的想法和判斷以及先入為主的觀念去潛入他們的經歷。

Instead, let them tell you without interruptions what it is that they're going through, and the more you can do that and truly listen to someone, the more you can actually understand where they're coming from, why they're feeling the way they're feeling.

相反，讓他們不間斷地告訴你他們正在經歷的是什麼，你越是能做到這一點，越是能真正地傾聽一個人，你就越能真正理解他們的來歷，為什麼他們會有這樣的感覺。

You'll be able to understand that individual much better in a more clearer way, because you'll be able to understand why they're saying what they're saying.

你將能夠更好地理解那個人，以更清晰的方式，因為你將能夠理解他們為什麼說他們在說什麼。

What thoughts got them to lead them, to say what they're saying right now to you and why they're in the mindset that they're in, so that when they ask you for advice, you'll be able to give authentic, genuine words of wisdom to them.

是什麼樣的想法讓他們引導他們，對你說出他們現在所說的話，為什麼他們會有這樣的心態，這樣當他們向你請教的時候，你就能給他們真實的、真正的智慧之言。

Without your own opinions in it, it's really gonna be truly helpful advice for them because they're gonna hear it, and they're going to recognize that it's not coming from your own thoughts necessarily.

如果沒有你自己的意見在裡面，對他們來說真的會是真正有用的建議，因為他們會聽到，他們會認識到這不是來自你自己的想法一定。

It's coming from a place of you understanding them.

這是從你瞭解他們的地方來的。

Tip number five is about putting yourself in the other person's shoes.

技巧五是要站在對方的立場上考慮問題。

You want to be able to exactly understand where they're coming from, why they're saying what they're saying, where those thoughts came from.

你要能夠準確地瞭解他們從哪裡來，為什麼他們會說這些話，這些想法是從哪裡來的。

And you know that I know this could be difficult to sometimes.

你知道，我知道這可能是困難的，有時。

Put yourself in the other person's shoes because you only see your perspective.

站在對方的角度，因為你只看到了自己的視角。

But the more that you're able to just sit back and actually envision yourself in their situation and seeing the world through their eyes and you have the ability to do this if you just practice seeing the world through their eyes, you're going to gain Ah, whole level of understanding that you didn't realize you had within you.

但你越是能夠坐下來，實際上設想自己在他們的情況下，並通過他們的眼睛看到世界，你有能力做到這一點，如果你只是練習通過他們的眼睛看到世界，你將獲得啊，整個層次的理解，你沒有意識到你有你的內心。

And with that understanding again, you're gonna be able to guide them, help them move them along to get out of their situation, their struggle that they're dealing with in a much smoother way, and you're gonna eventually as you do that, over time, you're gonna be seen as someone who is truly leadership potential because you're helping people.

並再次理解，你要去能夠引導他們，幫助他們移動他們沿走出他們的情況，他們的鬥爭，他們在一個更順利的方式處理，你會最終，因為你這樣做，隨著時間的推移，你會被視為一個人誰是真正的上司潛力，因為你幫助的人。

If even if it's something as simple as a task at work that they're struggling with and they're just really upset over it, whatever it ISS, you know, you going over being able to understand where their front, where they're coming from and be able to tap into that and tell them, um, what they can do about it, based on how they're feeling, acknowledging what they're feeling doing that is all going to lead you into becoming a true leader.

如果即使是簡單的東西，如在工作中的任務，他們正在掙扎，他們只是真的不高興了，不管它ISS，你知道，你過去能夠理解他們的前面，他們來自哪裡，並能夠挖掘，並告訴他們，嗯，他們可以做什麼，根據他們的感覺，承認他們的感覺做，是所有將導致你成為一個真正的領導者。

So definitely try to put yourself in the other person's shoes.

所以一定要試著站在對方的角度去考慮問題。

And lastly, tip number six is to open yourself.

最後，第六個技巧是打開自己。

I know when it comes to work, especially in a company you know, you don't really want to bring your personal life into work.

我知道在工作的時候，尤其是在一個你熟悉的公司裡，你真的不想把你的個人生活帶到工作中去。

You want to keep things professional, But sometimes in order to really develop strong relationships and bonds with people, you do have to open yourself up.

你想保持專業性，但有時為了真正與人建立牢固的關係和紐帶，你必須敞開心扉。

Actually, it is necessary to open yourself up.

其實，有必要打開自己的心扉。

It's not just sometimes because the more that you can connect with others and say yes.

不僅僅是有時候，因為你越是能和別人溝通，說好的。

Actually, I've dealt with this situation to, and this is how I handled it and being able to get to interact with them at that level, the more that you're gonna be trusted by others, the more that they're going to see the human side of you.

其實，我也處理過這種情況到，這是我的處理方式，能夠在這個層面上和他們進行交流，你越是會被別人信任，他們就越能看到你人性的一面。

And that's gonna allow you to be able to, like I said, develop a strong relationship with that person with those around you and from there being able to develop a reputation and credibility as someone who has the ability to interact with others well and, of course, to influence and guide and lead others as a potential director or C suite executive.

而這將使你能夠像我說的那樣，與那個人與你周圍的人建立起牢固的關係，並從那裡能夠建立起一個聲譽和信譽，作為一個有能力與他人很好地互動的人，當然，作為一個潛在的董事或C套房的高管，也能影響和指導和上司他人。

There are my six tips on how you can develop emotional intelligence in leadership so that you can land yourself a position in senior management later down the line.

關於如何培養領導力中的情商，讓你在以後的高級管理崗位上能找到自己的位置，有我的六個建議。

Now, if you are someone who has been working in your job, you're struggling in the sense that you're just not enjoying the company that you're at.

現在，如果你是一個一直在工作中的人，你的奮鬥意義就是你不喜歡你所在的公司。

You don't see growth opportunity, and you're really ready to make a move into another organization in a higher level role.

你看不到成長的機會，你真的準備好進入另一個組織擔任更高級別的角色。

But you're not sure of how to sell yourself in interviews, how to really approach your job search, then feel free to book a call with me head on over to linda rainer dot com slash sand out.

但你不知道如何在面試中推銷自己，如何真正的接近你的求職，那就免費預約我的電話吧，請到linda rainer dot com slash sand out。

Read through the page, check out the testimonials and apply in the apply here button from there.

仔細閱讀頁面，查看推薦信，然後在那裡的申請按鈕中申請。