In this lesson we will learn the phrases you can use when you want to apologize to someone.

在這一堂課，我們將教你當你要用來跟別人道歉的片語。

What can I do for you?

我能為您做什麼?

I have a problem.

我有一個問題。

What's the problem?

什麼的問題?

I got charged for a printed bank statement that I didn’t get!

我應該收到銀行的對帳單，但我沒有收到。

Pardon me. You didn’t make a statement request?

不好意思。你有沒有作聲明要求?

No I didn’t!

不，我沒有!

I will cancel the fees you owe. Please accept my apologies. I am sure it was an error.

我將取消你欠的費用，請接受我的道歉。我相信這是一個錯誤。

Well thank you. I hope you guys take more care in the future.

好，謝謝。希望你們之後會多加注意。

Yes we will.

是的，我們會!

Are you aware of the reason why I pulled you over?

你知道為什麼我叫妳停車嗎？

Not at all, sir.

不，先生。

One of your brake lights is out.

你的一個煞車燈熄了。

I am sorry I didn’t know that.

對不起，我不知道這件事。

I have to write you a ticket.

我得開你一張罰單。

Can you please give me a warning this time? I didn’t do this on purpose.

可不可以給我警告就好?我真的不是故意的。

I am really sorry but I have to do my job.

我真的很抱歉，但這是我的職責。

Alright, please give me the ticket if you can’t help it.

好吧，如果你不能通融的話給我開罰單吧。

Is there a problem officer?

警察大人，請問有什麼問題嗎?

Did you not notice that stop sign that you ran through?

你沒注意到你闖紅燈嗎?

I am terribly sorry but I really didn’t see it.

我很抱歉但我真的沒有看到。

Well I am sorry, but you’re getting a ticket.

好吧，但你要被開一張罰單了。

Oh come on officer! There was no one on the road.

喔，拜託，警察大人!路上沒有半個人。

Ma’am, please forgive me for saying so, but that doesn’t give you the right to break the law.

女士，請原諒我這麼說，但這不代表你沒有違反法律。

I really didn’t mean to do it, it was a honest mistake. I swear!

我真的不是故意這樣做。這是一個無心的錯誤，我發誓!

Is that right? Okay. I will let you go this time, but please pay more attention in the future.

這樣是對嗎?好吧，我這次就先讓你走，但在未來請多加注意!

Thank you for being so understanding.

謝謝您的理解。

What can I do for you?

我能為妳做些什麼嗎?

I would like to return some books.

我想返還一些書籍。

Let me have them.

還是讓我來吧。

Here they are.

就是這些。

These books were due three weeks ago.

這些書在三個星期前到期。

Yeah. I totally forgot about them. I am sorry. I didn’t mean to keep the books for so long.

是阿。我完全忘記這件事了。我真的很抱歉，我不是故意延期。

You’ll have to pay a fine of 30 cents per day for each one of these books.

你必須每本書繳交每天30美分的罰款。

Well, I guess I deserve that. It’ll be a lesson that will help me remember the next time.

恩，我想這是我應得的。這個教訓有助於我記住下一次要準時還書。

What can I do for you?

我能為妳做些什麼嗎?

These books were due three weeks ago.

這些書在三個星期前到期。

Are you aware of the reason why I pulled you over?

你知道為什麼我叫你下車嗎？

Did you not notice that stop sign that you ran through?

你沒注意到你闖紅燈嗎?

I got charged for a printed bank statement that I didn’t get!

我應該收到銀行的對帳單，但我沒有收到。

You’ll have to pay a fine of 30 cents per day for each one of these books.

你必須每本書繳交每天30美分的罰款。

Can you please give me a warning this time? I didn’t do this on purpose.

可不可以這次給我警告就好?我真的不是故意的。