help desk
US
・UK
A1 初級
n.名詞服務台
If you have any technical issues, please contact the help desk.
n.名詞諮詢台
The help desk is available 24/7 to answer your questions.
影片字幕
德國平價超市 ALDI 為何成為美國增長最快的超市？ (Why Aldi Is America’s Fastest Growing Grocery Store | WSJ The Economics Of)
06:03
- To further its efficiency, Aldi doesn't have extra services like a customer help desk, a fresh bakery, or butcher, and its stocks significantly fewer products.
為了提高效率，阿爾迪沒有額外的服務，例如客戶服務台、新鮮麵包店或肉店，而且其庫存產品也明顯減少。
- like a customer help desk,
就像客戶服務檯一樣、
如何創建一個不需要你也能運轉的企業 (How to Build a Business That Runs Without You)
09:32
- First press record. Meaning like on this really expensive hard to find software called Zoom you can get on a meeting all by yourself share your screen record it to the cloud hit record and all of a sudden do the thing you're doing the only difference is you talk out loud and explain why you're doing what you're doing if it's processing your inbox if it's creating a pitch deck if it's having a sales call whatever you do just record it once you've got the recording you've got a few of those then you can give it to somebody else let your team turn it into a repeatable system have them document and create the checklist so with that now you're marketing your ops your fulfillment you're hiring they all get done without you becoming the help desk so once you do that we can now move on to the next step to make sure your business runs without you running the business by the numbers here's why numbers don't lie people do I've seen great people try to tell me what they're feeling and I believe and I think and I've seen show me the data like I understand you're bullish you you talk to this person they gave you some optimism about what's going to work and how it's going to work it reminds me of this guy I knew he had this agency and he's like yeah I don't really like looking at my numbers I'd rather just like do it the way I feel I mean that's why I have a business in the first place and then his revenues went down and he blames marketing customers upset and he fires someone he has no metrics to understand what's actually happening where it's broken and he thinks that just because of his desire to run the business based on his feelings to have the freedom so he doesn't feel like he's like built this prison of structure it's like dude you're firing people and the customer's upset that's enough for you to decide hey I probably need to get the data so to do this in a way that you don't go insane you just need your team to report on two things the first off is you need the leading indicators the leading indicators are things you're going to measure that are correlated to the outcome you want y'all want more profit
首先按錄製鍵。意思是說，就像在這個昂貴難找的軟件 Zoom 上，你可以一個人開會，共享螢幕，錄製到雲端，點擊錄製，突然就可以做你正在做的事情了，唯一的區別是你要大聲說話，解釋你為什麼要做你正在做的事情，如果是處理收件箱，如果是創建推銷平臺，如果是銷售電話，無論你做什麼，只要錄製就可以了，一旦你有了錄音，你就有了一些這樣的錄音，然後你就可以把它交給別人，讓你的團隊來做。把它變成一個可重複的系統，讓他們記錄並創建核對表，現在你的營銷、營運、執行、招聘都完成了，而你卻成了服務檯，所以一旦你做到了這一點，我們現在
2025 年安格斯-米勒講座 I Jo Salter MBE 博士 I RSA REPLAY (The Angus Millar Lecture 2025 I Dr. Jo Salter MBE I RSA REPLAY)
56:31
- I am a loving mother and I said, I will walk you in, I will introduce myself to all your new help desk friends.
我這個慈母就說，我會陪妳進去，我會介紹我自己給妳所有的新的客服朋友。
運行自己的人工智能（但不公開） (Run your own AI (but private))
22:13
- For example, maybe you're on a help desk.
例如，您可能在服務檯工作。
深度偽造防禦與人工智能網絡安全：與 Aaron Painter 一起阻止社交工程 S6 E6 (Deepfake Defense & AI Cybersecurity: Stopping Social Engineering with Aaron Painter | S6 E6)
23:38
- So they have to call our help desk.
是以，他們必須致電我們的服務檯。
- And when they call for support, the help desk person doesn't know who they actually are.
而當他們打電話尋求支持時，服務檯人員卻不知道他們到底是誰。
IT安全教程 - 風險評估和風險評分 (IT Security Tutorial - Risk assessments and risk scores)
05:30
- for historical help desk ticket information.
以瞭解歷史上的服務檯票據資訊。
