[The art of the job interview]

[工作面試的藝術]

Mostly, we go to school and we learn the skill of whatever it is we're going to do.

通常，我們在學校學習任何可能需要的技能。

But, we're very rarely taught how to get that job to do what we want to do.

但是很少有人教我們如何得到一份我們想要的工作。

You have to sell yourself.

你需要行銷你自己。

There are some tips that I think are very important for you to consider before you go into a job interview.

我想在面試之前，你需要思考這裡的一些非常重要的要訣。

[1. Practice and Prepare]

[1. 練習和準備]

Absolute preparation is key.

事前的準備絕對是必要的。

You really need to understand what it is you're up for and know your material.

你一定要知道什麼是你想要的，以及你擁有什麼條件。

The single best predictor question in job interviews is this,"What do you know about this company?"

最容易被預期的一個問題就是 ：「你對這間公司了解多少？」

It's the proxy for conscientiousness and it shows the interviewer that you're not just trying to find a job, you want to work for them.

這是個可以提醒自己想清楚和讓面試者知道，你不是只在找一份工作，你希望為他們工作。

So, my best advice is do your due diligence.

所以我的建議是仔細了解。

Many of the questions are going to be behavioral.

大部分的問題是具有靈活行動性的。

They're not going to ask you so much about what did you do at this job, but give me an example when you had a crisis, how did you manage it.

他們不會問你更多關於你如何做那份工作，但是給一個你曾經處理過危機的例子，你如何處理它。

So be prepared to answer those questions.

所以準備好這些問題的答案。

Many people will think of answers to questions, but they won't actually practice verbalizing and we really need to practice verbalizing answers.

很多人會思考問題本身的答案，但事實上他們沒為言語表達做練習，然而其實我們非常需要練習如何表述答案。

[2. Be Memorable]

[2. 讓人難以忘記]

When you answer questions you wanna do three key things.

當你在回答問題時，需要注意到這三件事。

You wanna answer the question asked, you wanna give an example so people remember the…the answer and you wanna tell them why your answer is important for them and for the job.

要回答到問題、要舉個例子讓他們對你的答案更印象深刻、然後你需要讓他們知道，為何你的答案對他們及這份工作很重要。

Because quite frankly, the person interviewing you is often not the person who gets the final decision on if you're hired or not.

因為老實說，面試你的人常不是做最後決定是否要僱用你的人。

So they have to turn around and sell you to whoever it is who makes the final decision.

所以他們可能要轉而向作這個決定的人推薦你。

[3. Think About Perspective]

[3. 思考立場]

See the job interview from their perspective.

從他們的角度思考工作面試。

I've done interviews myself where I'm interviewing someone for a particular position and they talk about how awesome it would be for them to do the work.

我曾經進行過一個面試，在過程中那些前來面試的人，不斷的講著如果得到這份工作對他們來說有多棒。

And I don't really care.

但這些其實我根本不在乎。

Think about it from my perspective.

站在我的立場上思考看看。

I basically put all human beings into two categories.

我基本上會將人們分成兩種。

People who make my life harder and people who make my life easier.

讓我的生活變得更複雜困難的人和讓我生活變得輕鬆簡單的人，

And I think that any job interview where you can go and put yourself in that second category is gonna be very appealing.

而我想不管是哪種工作面試，讓你自己成為第二種人將會顯得比較吸引人。

[4. Honesty Is The Best Policy]

[誠實為上策]

If you have a kind of messy past, don't apologize and don't lie because in this modern age, they can find out about you in a second.

如果你有些不太光彩的過去，不用為此道歉也不要撒謊，因為在這時代，他們可以在一秒內就搜尋到你所有資料。

If you've had to quit your last job or you were fired at your last job, be prepared to talk about values.

如果你辭了你的上一個工作或是你被開除了，要準備好如何從這些經驗中講出你的價值。

For example, if you were fired from the job, you can't say "well the boss was an idiot" but you can say that perhaps you had a value clash with your boss.

舉例來說，如果在上個工作你是被開除的，你可不能說「呃..那老闆是個白癡」 ，但你也許可以說你跟那老闆理念不合。

[5. Be Aware Of Body Language]

[5. 注意肢體語言]

Non-verbal communication is absolutely important and in fact, there's a tremendous amount of research that says people believe non-verbals much more than they believe verbals.

非言語的溝通也絕對是非常重要的，事實上有大量的研究顯示，人們相信非言語表達的程度遠超過他們相信語言。

What people will often do because they're nervous is they'll retreat.

當人們緊張時最常做的就是逃避。

They'll make themselves small so the hands come up, they cover their face, sometimes they cross their legs.

為了讓自己顯得渺小，他們會將手舉起、遮住他們的臉，有時會交叉雙腳。

They become very small and that makes them look nervous and in some cases disingenuous.

他們變得很渺小且看起來緊張，甚至有時顯得不誠懇。

So what we want is we want to project enthusiasm and openness so we sit forward, our hands are out and up, we make good eye contact, that shows we're engaged and we're interested.

為了看來有熱誠、大方，所以坐姿往前，手平放在桌面，要有良好的眼神接觸，這顯示我們專注於對話且有興趣聆聽。

Be authentic, be true, be honest.

表現的可靠、真誠和誠實。

If they don't hire you, you weren't the fit.

如果他們沒有僱用你，也許是你不適合。

There's something better coming your way.

但將會有更棒的事情等著你。

Fear of speaking is a common thing that everyone goes through and so I decided that Toastmasters…give it a shot and teach myself to speak in public.

害怕演說是件很普遍大家都經歷過的事，所以我決定嘗試 Toastmasters 這項比賽，並教自己如何進行公開演說。

My club, they said, "why don't you go in competitions" and I didn't even know there were such a thing as competitions for public speaking, but then the bug sort of bit and I really liked the sport of competing.

我的俱樂部成員說 ：「你為何不參加比賽呢？」，而我甚至不知道有演講比賽這種東西，但是後來我發現我真的蠻喜歡比賽。

It's 30,000 people from all over the world who all have a message, who all have a speech and it goes from the club then the area, then the division, then the district, then the semi-finals, and now it's the top 9 speakers, best speakers in the world.

有來自世界各地的 30000 人，他們都有要說的話、要演講的東西，從俱樂部到半決賽，現在只剩下 9 名參賽者，他們是世上最棒的講者。