And in this tutorial, I'm going to teach you how to prepare for and pass a HireVue interview.

在本教程中，我將教你如何準備並通過 HireVue 面試。

So it does not matter which organization you have your HireVue interview for, please do

是以，無論您的 HireVue 面試是在哪個組織進行的，請務必

make sure you watch this from beginning to end, because I want to help you to pass your

請務必從頭到尾看一遍，因為我想幫助您通過您的

interview! And this is what I will cover during this tutorial to achieve that goal. I am going

採訪！為了實現這一目標，我將在本教程中介紹這些內容。我要

to give you some great tips for passing your HireVue video interview. I will also give

給你一些通過 HireVue 視頻面試的好建議。我還會給你

you some sample interview questions that I believe will come up during your interview.

我將向您提供一些面試問題示例，我相信這些問題會在您的面試中出現。

And it's very important that we work hard to make sure you are the standout candidate.

重要的是，我們要努力確保您成為最出色的候選人。

I will also give you suggested answers to those HireVue interview questions. These are

我還會為你提供 HireVue 面試問題的建議答案。這些問題是

top scoring answers that you can't find anywhere else! And I will also tell you what the assessors

你在其他任何地方都找不到的高分答案！我還會告訴你評審員

are looking for, and how you can be the standout candidate during your HireVue interview. So,

以及如何在 HireVue 面試中脫穎而出。那麼

there are four really good things that I'm going to cover to help you pass your HireVue

我將介紹四件非常有用的事情，幫助您通過 HireVue 考試

interview. Now, before I do that, a very warm welcome to this HireVue interview training

面試。現在，在我開始之前，熱烈歡迎大家參加這次 HireVue 面試培訓

tutorial. My name is Richard McMunn. That's me there in the center of the screen. I've

教程。我叫理查德-麥克蒙。螢幕中央的就是我。我已經

been helping people for over 20 years now to pass their interviews and I do that by

20 多年來，我一直在幫助人們通過面試。

giving you top scoring answers to the interview questions. Please do come and join the community

為您提供面試問題的最佳答案。歡迎加入我們的社區

here on YouTube and click the SUBSCRIBE button below the video. We have about 240,000 subscribers

在 YouTube 上點擊視頻下方的 "訂閱 "按鈕。我們有大約 24 萬訂閱者

now. Many of you are passing your job interviews as a result. Please also make sure you turn

現在。你們中的許多人是以通過了工作面試。也請務必將

on that all-important NOTIFICATION BELL so you get notified the minute I upload a new

重要的通知鈴聲，這樣我一上傳新的

training video. I would also very much appreciate it if you gave the video a LIKE (thanks!).

培訓視頻。如果您能給視頻點個贊（謝謝！），我將不勝感激。

That tells me you find the content useful and I will therefore create more for you.

這說明您認為這些內容很有用，是以我會為您製作更多內容。

OK. Let's get into the tutorial. The HireVue interview questions and answers. Please do

好的。讓我們進入教程。HireVue 面試問題和答案。請做

take notes as I progress. So there are a number of interview questions I want to cover. The

邊做邊記。是以，我想談一些採訪問題。這些問題包括

first one is: tell me about yourself? Now, most people think this is a very easy, simple

第一個問題是：談談你自己？現在，大多數人都認為這是一個非常容易、簡單的問題。

interview question to answer. I don't believe it is. I think it's difficult to give an answer

面試問題的答案。我不認為是這樣。我認為很難回答

that makes you the standout candidate. Now, my tip for giving a high scoring answer to

讓你成為脫穎而出的候選人。現在，我給你一個高分答案的建議是

this interview question is, when you are answering it, focus on three things. Tell the interviewer

當你回答這個面試問題時，請重點關注三件事。告訴面試官

the qualities and the skills that you have that are relevant to the role and that will

你所具備的與職位相關的素質和技能，這些素質和技能將

be of BENEFIT to the employer. Also, tell them your motivation for this job, why you

對僱主有好處。此外，還要告訴他們你對這份工作的動機，為什麼你

want this job. And then also tell them one thing, your unique selling point (USP). What

想要這份工作。然後還要告訴他們一件事，即你的獨特賣點（USP）。什麼賣點？

is unique about you? So there are three things there I want you to cover when you answer

你有什麼獨特之處？是以，在回答問題時，我希望你能回答以下三點

the HireVue interview question, tell me about yourself? So here is my suggested answer for

HireVue的面試問題是 "請介紹一下你自己"。以下是我建議的答案

you. “I have a multitude of skills and qualities that, I believe, make me the ideal candidate

你。"我擁有多種技能和素質，我相信這些使我成為理想的候選人

for this position. My qualities include a POSITIVE attitude, a FRIENDLY and CONFIDENT

適合此職位。我的特質包括積極的態度、友善和自信。

nature, a desire to WORK AS PART OF A TEAM, and also a desire to work to HIGH STANDARDS

天性，希望作為團隊的一員工作，並希望以高標準工作

and, above all, TAKE FULL RESPONSIBILITY for the work I produce.

最重要的是，要對自己的作品負全責。

My motivations for this position are simple… I have READ THE JOB DESCRIPTION and I feel

我申請這個職位的動機很簡單......我閱讀了職位描述，我覺得

the EXPERIENCE I have, and also the SKILLS I possess, will enable me to work CONSISTENTLY

我所擁有的經驗和技能將使我能夠持續地工作

TO A HIGH STANDARD whilst helping you to ACHIEVE YOUR COMMERCIAL OBJECTIVES. I believe I am

以高標準幫助您實現商業目標。我相信我

the BEST CANDIDATE because I always LOOK TO IMPROVE, I never sit back and just do the

我是最佳候選人，因為我一直在尋求進步，我從不坐以待斃，只做

bare minimum, and I gain the most JOB SATISFACTION from seeing the team I am a part of CONTINUALLY

最起碼的是，看到我所在的團隊持續不斷地工作，我就會獲得最大的工作滿足感。

THRIVE AND DEVELOP.” That is a brilliant answer to the HireVue interview question:

茁壯成長和發展"。這是對 HireVue 面試問題的精彩回答：

Tell me about yourself? What I also like about that answer is, it sets you up with confidence

說說你自己吧？我喜歡這個答案的另一個原因是，它讓你充滿自信

for the rest of your interview. And you and I know that this is probably going to be the

接下來的採訪。你我都知道，這可能會是

first question they will ask you. So if we get it right, we are then set up for the remainder

他們會問你的第一個問題。是以，如果我們答對了，就為剩下的問題做好了準備

of the interview. Now, what I am going to do as we go along is, I'm going to integrate

的採訪。現在，我要做的是，在我們進行的過程中，我將整合

some HireVue interview tips in between each of the interview questions and answers. But

在每一個面試問題和答案之間都會有一些 HireVue 面試技巧。但是

let's quickly tackle another guaranteed HireVue interview question. And that is: why do you

讓我們快速解決另一個 HireVue 面試必問問題。那就是：你為什麼

want to work here or why do you want to work for us? Now, my tip for answering this question

為什麼想在這裡工作？現在，讓我來告訴你如何回答這個問題

is, give two main reasons why you want to work for their company or their organization.

是，請給出您想為其公司或組織工作的兩個主要原因。

My advice is to focus on their reputation, providing it's positive, of course… so focus

我的建議是關注他們的聲譽，當然前提是他們的聲譽是正面的......所以要關注

on their positive reputation and also make reference at some stage during your answer

並在回答過程中的某個階段提及他們的良好聲譽

to their products or their services. Because that demonstrates you have conducted some

他們的產品或服務。因為這表明您已經進行了一些

RESEARCH. Now, once I've given you a great answer to this interview question, I will

研究。現在，一旦我給出了這個面試問題的精彩答案，我將

give you a ‘research checklist’. People say to me on this channel, what should I research

給你一份 "研究清單"。人們在這個頻道上對我說：我應該研究什麼？

when preparing for my interview? Well, I will give you some things to research in a second.

在準備面試的時候？好吧，我稍後會告訴你一些需要研究的東西。

But here is the answer to the interview question: Why do you want to work here? “I want to

下面是面試問題的答案：你為什麼想在這裡工作？我想

work for you because, historically, you are an organization that ALWAYS DELIVERS, you

為你們工作，因為從歷史上看，你們是一個始終履行職責的組織，你們

ALWAYS IMPROVE and you always look to employ the BRIGHTEST TALENT that is available. This

不斷改進，始終尋求聘用最優秀的人才。這就是

means, by working for you, I will not only get to put my skills, qualities and experience

這意味著，通過為您工作，我不僅可以將我的技能、素質和經驗

to good use, but I too will be able to carry on learning and developing in the role. I

但我也將能夠繼續學習和發展自己的角色。I

also want to work for you because, having researched your products and services, you

還想為您工作，因為在研究了您的產品和服務後，您

never accept anything but the best – I too have high standards and I feel my drive and

我也有很高的標準，我覺得我的動力和

determination to succeed will fit in well with your organization.” Again, that is

成功的決心將非常適合貴組織"。同樣，這也是

a top scoring answer to a HireVue interview question, which is: why do you want to work

在回答 HireVue 面試問題時得分最高，該問題是：你為什麼想工作？

here? Let's quickly take a look at that interview research checklist. If you want to go a little

在這裡？讓我們快速瀏覽一下面試研究清單。如果你想稍微

bit deeper and research the company before your interview, my advice is to, first of

我的建議是，在面試之前，先深入瞭解和研究一下這家公司。

all, have a look at what their core products and services are, so you can quickly relate

請看一下他們的核心產品和服務是什麼，這樣您就能快速將其與您的工作聯繫起來。

to them. If they say: tell us about us? you can say, well, you offer the following products

給他們。如果他們說：介紹一下我們吧？ 你可以說，你們提供以下產品

and services and you can find out that information on their website. I would also look into their

您可以在他們的網站上找到這些資訊。我還想了解一下他們的

history. You don't have to go into great detail, but just have a quick look at when they were

歷史。您不必詳述，只需快速瀏覽一下它們的歷史即可。

incorporated, how long they've been operating for, and also what their core achievements

公司成立的時間，以及他們的核心成就是什麼

are. You can go onto Wikipedia for the majority of large organizations to find out a company

是。您可以在維基百科上查找大多數大型組織的資訊，瞭解一家公司

or organization's history. Also, go on their About US page and have a look at what their

或組織的歷史。此外，還可以訪問他們的 "關於美國 "頁面，看看他們是如何做的。

company mission is. The majority of large companies have a mission statement or vision.

公司的使命是什麼？大多數大公司都有使命宣言或願景。

Learn that and have it with you during your HireVue interview and refer to it when they

瞭解這一點，並在 HireVue 面試時隨身攜帶，以便他們在面試時參考。

say: Why do you want to work for us? You could say… “I've read your company mission and

說：你為什麼想為我們工作？你可以說...... "我讀了貴公司的使命和價值觀，我想在這裡工作。

it is aligned to my own work standards and ethics.” Also, what is their company culture?

它符合我自己的工作標準和道德規範"。此外，他們的公司文化是什麼？

I certainly think it's worth visiting the social media platforms of the organization

當然，我認為值得訪問該組織的社交媒體平臺

that you're applying for, to see what their culture is like. How do they promote their

看看他們的企業文化是怎樣的。他們是如何宣傳自己的

products? You know, what standards and values do they set? Okay. A quick video interview

產品？他們制定了哪些標準和價值觀？好的。快速視頻採訪

tip. I'm going to give you a few of these as we progress through the tutorial. And as

提示。隨著教程的深入，我會給你一些這樣的提示。隨著

I say, these are intertwined between the HireVue interview questions and answers. Now, this

我說，這些都是 HireVue 面試問題和答案之間的交織。現在，這

is a very basic one, but it's one that some people don't consider, and that is to check

這是一個非常基本的問題，但有些人沒有考慮到這一點，那就是檢查

the BACKGROUND and the LIGHTING of the place that you will hold the HireVue interview.

HireVue 面試地點的背景和光線。

Think about the room that you are going to have your interview in. Have a look at the

想一想您將要進行面試的房間。看看

lighting. Have a look at the background. What is behind you? Now, if you look at this person

照明。看看背景。你身後是什麼？現在，如果你看這個人

here, there is a blank background, which I think is great. The lighting is good. There

在這裡，背景是空白的，我認為這很好。燈光也不錯。這裡

is actually something wrong with how he is presented, which I'll talk about a little

實際上，對他的介紹方式有問題，我稍後再談。

bit later on. But the lighting is good and the background is good. Also, consider your

有點晚了。但光線不錯，背景也很好。另外，請考慮您的

Internet connection. Go to the room where you are going to hold your HireVue interview

互聯網連接。前往準備舉行 HireVue 面試的房間

and have a look at the reception, the Wi-Fi connection or the Internet connection. And

並查看接收情況、Wi-Fi 連接或互聯網連接。還有

also make sure the device you are using is fully charged! What you don't want to do is,

還要確保您使用的設備充滿電！您不想做的事情是

to be running out of battery halfway through your interview because, that shows that you

面試進行到一半就沒電了，這說明你

lack organization and preparation. So another thing some people say to me is… “I've

缺乏組織和準備。是以，有些人對我說的另一句話是...... "我已經

got a HireVue interview coming up. I'm going to download their app and I'm going to hold

我馬上要參加 HireVue 的面試。我打算下載他們的應用程序，然後按住

the phone.” And I say to them, I think this is a mistake, because I believe you should

電話"。我對他們說，我認為這是一個錯誤，因為我認為你們應該

make sure that the phone you are using is stable! Remember, you might be nervous, understandably,

確保您使用的手機穩定！請記住，您可能會緊張，這是可以理解的、

during the answers to your HireVue interview questions. So you might want to get a very

在回答 HireVue 面試問題時。是以，您可能需要一個非常

cheap, cost effective tripod and clasp like this one, where you can put the phone in.

像這樣便宜又經濟實惠的三腳架和搭扣，可以把手機放進去。

Now, this is useful for making sure that your phone is stable and it does not shake. I have

現在，這對於確保手機穩定不晃動非常有用。我已經

put a link in the video description to this product on Amazon where, if you want to buy,

如果您想購買，請在視頻描述中加入亞馬遜上該產品的鏈接、

you can do. It only costs about $10 or £10. And that might be a worthwhile investment,

你可以這樣做。只需花費大約 10 美元或 10 英鎊。這也許是一項值得的投資、

because then you can position yourself well. You can use your hands effectively when you

因為這樣你就能很好地定位自己。當您

are describing the situations you are in when responding to the interview questions. A couple

在回答面試問題時描述您所處的情境。一對

of really good tips there. Let's now move on again to the HireVue interview questions.

這裡面有很多非常好的建議。現在我們再來看看 HireVue 的面試問題。

And this one is: If someone in your team was not pulling their weight, what would you do?

這個就是：如果你的團隊中有人不盡職盡責，你會怎麼做？

Now, the majority of people will answer this and say… “I will tell my manager or my

現在，大多數人在回答這個問題時會說...... "我會告訴我的經理或我的

supervisor.” Or… “I would get involved and I would carry out the task myself.”

主管"。或者...... "我會參與進來，親自完成任務"。

That's not the way to answer it! So my tip is, do not say you would ignore the situation

這不是回答問題的方式！所以我的建議是，不要說你會無視這種情況

and do not say you would just do the job yourself to help the team. Make sure you deal with

不要說為了幫助團隊，你自己就能完成工作。確保您處理

this kind of situation confidently, tactfully and with one goal in mind - to get the team

自信、機智地處理這種情況，並牢記一個目標--讓團隊

working at full capacity again as soon possible! You do not need to be a manager or supervisor

儘快恢復滿負荷工作！您不需要成為經理或主管

to deal with someone in your team who isn't pulling their weight. You should deal with

處理團隊中不盡責的人。您應該處理

it yourself. Not aggressively or confrontationally, but calmly, confidently and tactfully. Here's

自己說。不要咄咄逼人，也不要針鋒相對，而是要冷靜、自信、機智。下面是

how to answer this interview question. “Any situation like this can have a negative impact

如何回答這個面試問題。"任何類似情況都會產生負面影響

on the team, and also the organization. On that basis, I would look to tackle the situation

對團隊和組織的影響。在此基礎上，我希望解決以下問題

as soon as possible by using effective communication skills. I would speak to my work colleague

儘快使用有效的溝通技巧。我會與同事溝通

in private to ask him or her whether or not there was an issue that was affecting their

私下詢問他或她是否有影響他們的問題

ability to work at full capacity. They may be not feeling well, or they may even have

全力工作的能力。他們可能感覺不舒服，甚至可能有以下情況

personal problems, in which case, I would support them. I would hope that by me making

在這種情況下，我會支持他們。我希望通過我

them aware they were underperforming, they would automatically seek to quickly get back

他們意識到自己表現不佳，就會自動尋求迅速恢復

to their previous productivity levels themselves. If my intervention did not have the desired

自己恢復到以前的生產率水準。如果我的干預沒有達到預期效果

results, I would then speak to my supervisor or manager for advice.” That is a great

結果，然後我會向我的主管或經理尋求建議"。這是一個很好的

way to answer the interview question - If someone in your team was not pulling their

回答面試問題的方式--如果你的團隊中有人在面試時沒有發揮出自己的

weight, what would you do? And it shows that you are prepared to get involved and use effective

重量，你會怎麼做？這表明您準備參與其中，並使用有效的

communication skills for the benefit of the team. Another video interview tip… the second

溝通技巧，為團隊謀福利。另一個視頻面試技巧...... 第二

one is, and this is where I talk about this person who I don't feel they are presented

一個是，這是我談論這個人的地方，我不覺得他們被提出來了

correctly! Make sure you dress as you would do for a face-to-face formal interview. Now,

正確！確保您的著裝與面對面正式面試時的著裝一致。現在就去

in my opinion, this gentleman is wearing an informal polo shirt. I don't think it's suitable

在我看來，這位先生穿的是一件非正式的馬球衫。我認為這不適合

for the interview. So I would wear a suit, a jacket, a shirt and a tie. I would dress

面試。所以我會穿西裝、夾克、襯衫和領帶。我會穿

smart. Some things that are good about him, he is smiling. Well, that is always a good

聰明。他的一些優點是愛笑。嗯，這總是個好

thing to do during a HireVue interview, is to smile. And also, he is a good distance

在 HireVue 面試中，最重要的一件事就是微笑。還有，他的距離很遠

from the camera. So that is a good distance. And I'll give you another really good tip

的距離。所以這個距離很合適。我再給你一個非常好的建議

soon about how to position yourself and what to do. Let us now, though, move on to another

很快我們就會知道如何定位自己以及該怎麼做。現在，讓我們繼續討論另一個問題

HireVue interview question. When did you work as part of a team that failed? This is a really

HireVue 面試問題。你什麼時候作為失敗團隊的一員工作過？這真是一個

difficult question. When did you work as part of a team that failed? The majority of people

難題。你何時作為失敗團隊的一員工作過？大多數人

say… “I've actually never worked as part of a team that has failed. I'm really good

說...... "實際上，我從未作為失敗團隊的一員工作過。我真的很擅長

at what I do and I always make sure that the team succeeds.” Well, that is not true,

我的工作，我總是確保團隊取得成功"。但事實並非如此、

because we have all worked as part of a team that has failed, and we have also made mistakes

因為我們都曾作為失敗團隊的一員工作過，我們也曾犯過錯誤

at work! So this interview question is actually assessing your teamworking capabilities, your

在工作中！是以，這個面試問題實際上是在評估你的團隊合作能力、你的

resilience, and also your understanding of how important it is to continually learn,

你的韌性，以及你對不斷學習的重要性的理解、

improve and develop. Here is my suggested answer to that tough interview question: When

改進和發展。下面是我對這個棘手的面試問題的建議答案：什麼時候

did you work as part of a team that failed? “This type of situation has only happened

您是否曾作為失敗團隊的一員工作過？"這種情況只發生過

a small number of times. However, there was one particular team project I was working

次數不多。不過，有一個特別的團隊項目，我當時正在做

on that didn’t go to plan. In a previous job, I was part of a team that was involved

我的工作沒有按計劃進行。在之前的工作中，我是一個團隊的成員，參與了

in launching a new product. We had a set launch date to work towards, and my team was responsible

在推出新產品的過程中。我們有一個既定的發佈日期，我的團隊負責

for the marketing aspect. On the product launch day, we activated our online advertising campaign

營銷方面。在產品發佈當天，我們啟動了在線廣告活動

but it soon became apparent the websites and the social media platforms we were targeting,

但很快我們就發現了我們的目標網站和社交媒體平臺、

were ineffective. The reason for this? We simply had not carried out sufficient research

沒有效果。原因何在？我們根本沒有進行充分的研究

in to the demographics of our potential market audience. I was devastated. Understandably,

我們的潛在市場閱聽人的人口結構。我很傷心。這是可以理解的、

our manager was really annoyed too, and we all decided to stay behind late that evening

我們的經理也非常惱火，當晚我們都決定留下來加班

to get the marketing campaign back on track, which we successfully managed to achieve.

我們成功地實現了這一目標。

Every single one of us in that team was responsible for the failure, and I learnt a huge amount

我們團隊的每一個人都要為失敗負責，我學到了很多東西

from that experience. Attention to detail, cross-checking and double-checking is absolutely

經驗。注意細節、交叉檢查和反覆檢查絕對是

vital when carrying out any team task. I am someone who will always take ownership for

在執行團隊任務時，這一點至關重要。我是一個能夠始終承擔以下責任的人

problems with a view to resolving them quickly and attentively.” What I've done for you,

問題，以便迅速、認真地解決問題"。我為你做了什麼

within that answer is, I have highlighted the words and phrases in YELLOW that I feel

在該答案中，我用黃顏色標出了我覺得

are the most important! Whatever situation you use, I would add the bits in yellow. You

是最重要的！無論您使用哪種情況，我都會加上黃色的部分。您

are there, in that phrase, giving the reason for this. We simply have not carried out sufficient

在這句話中，我們已經給出了這樣做的原因。我們只是沒有充分

research into the demographics. You are telling them the REASON why the team failed. So that

研究人口統計數據。你要告訴他們團隊失敗的原因。這樣

is the fact that you are attentive and you can understand why things have gone wrong.

是你很細心，你能理解事情出錯的原因。

You are then showing an EMOTION to the situation. You are saying… “I was devastated.”