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  • (upbeat music)

  • >> Narrator: Live from Las Vegas,

  • its The Cube, covering Dell Technologies World 2018.

  • Brought to you by Dell EMC and it's ecosystem partners.

  • (soft electronic music)

  • >> Welcome to The Cube's live coverage

  • of Dell Technologies World 2018.

  • I'm Stu Miniman

  • And this is the second of three days

  • of wall to wall coverage we have here

  • at The Sands convention center and I am thrilled

  • to welcome to the program, back to the program,

  • Michael Dell, who is the CEO of Dell Technologies.

  • Michael thank you so much for having us here

  • and thanks for joining us on The Cube.

  • >> Oh, great to be here.

  • Thank you guys for all the great coverage.

  • You always do a wonderful job

  • getting into the technical details

  • and kind of exploring everything in depth

  • and we appreciate you and your team being here.

  • >> Well thanks so much.

  • You started off the keynote talking

  • about the platform for the possible,

  • said it was 34 years in the making.

  • Now this is my 15th year at the show

  • formally known as EMC World.

  • I'd attended the Dell Show for a number of years,

  • so tell us, start with what's really different now

  • about the company's all together,

  • it's renamed now, Dell Technologies World.

  • Why is this the platform for the possible?

  • >> I'm kind of amazed and inspired

  • when I step back and look at what our customers

  • are doing with our technology

  • and we have hundreds of technical sessions here

  • where we get in depth as we've always done

  • at, historically, EMC World,

  • but we're also taking a broader view

  • and saying, "Hey, what's this really all about?"

  • What's the impact on the world?

  • This was one of the motivations

  • for bringing together Dell and EMC and VMWare,

  • and Pivotal and the whole family

  • and it's working.

  • So we're telling the story through the eyes

  • of our customers and it is really an amazing time

  • when you think about what's going on in the world.

  • We have this incredible platform

  • that's been built over the last 30 years,

  • but now there are all these new enabling technologies

  • that are going to take it much further

  • and the domain of information technology

  • is not the IT department anymore

  • and we're seeing that in a big way,

  • so it's a super exciting time and obviously

  • we think we're a unique company

  • across digital transformation, IT, workforce security

  • and it's working.

  • So it's all good, Stu.

  • >> Michael, one of the great lines we liked

  • in the keynote was today we'll have the most change

  • that you've ever had in your life,

  • but compared to what we'll see tomorrow,

  • it's going to keep changing faster.

  • When I look at the Dell Technologies family,

  • I know a lot has changed.

  • Pivotal just went through an IPO.

  • I have to imagine the tax laws changing

  • in the recent administration has impact.

  • What's changed since the day one decision

  • to purchase EMC, the largest merger in technology history

  • to today, maybe give us a little bit of insight

  • as to what's happening inside the family that's different.

  • >> You know, there've been a lot of reports

  • about the tax law.

  • That actually was not much of a change.

  • Kind of inconsequential change.

  • It's very good for the broader industry growth

  • and kind of broader economic growth

  • and we're quite excited about that

  • and so I see it as a net positive.

  • You know, when we step back and go back a little bit

  • in time here to 2009 when Joe and I first talked

  • about this idea, 2008-2009.

  • Wasn't the right time, financial crisis.

  • We re-started it in 2014, announced it in 2015.

  • Here we are four years after

  • we had the last set of initial discussions

  • and it's all come together very well.

  • Look, I mean, the revenues are much stronger

  • that we thought.

  • Business is excellent.

  • The demand is very strong.

  • There's a portfolio effect.

  • I think you're seeing increasing integration

  • of the family of businesses,

  • particularly with VMware and Dell EMC and Pivotal.

  • And the relevance of what we are doing

  • has never been greater

  • and so we're able to have conversations

  • with companies that are very different

  • that we had before.

  • At the same time this is occurring,

  • the business leaders and the chief executives of companies

  • are waking up to the power of technology,

  • whether it's because of some new disruptor showing up

  • or because they realize that they have to change and evolve.

  • Used to be it was just us folks in the tech world

  • that were in this fast changing world

  • where everything was moving very quickly

  • and we used to, when people wanted to come work for us,

  • we'd say, "Hey, how do you like it when things change?

  • "How are you dealing with ambiguity?"

  • If they didn't like it, we'd say,

  • "Yeah, you probably shouldn't come work here

  • "because you won't be happy

  • "if things are changing all the time."

  • It's like that in every business now and,

  • like you said, it's only going to get faster.

  • >> Right.

  • So, wondering if, you look at the portfolio, Michael.

  • One of the things since the EMC acquisition

  • and it's a pretty broad portfolio.

  • There's some streamlining that I understand's happening.

  • How do you balance the streamlining

  • with the breadth of portfolio,

  • make sure you're reaching the customers?

  • >> There's absolutely some kind of simplification

  • and optimization of the expansive set

  • of capabilities we have.

  • We also have some incredible platforms

  • and so what you want to do is rally around the platforms

  • and that's exactly what we're doing,

  • so you'll see us not only create

  • a very seamless and logical path

  • for every customer, but rally around the winning platforms

  • and you already detect that as a theme here

  • at Dell Technologies World and it's going well.

  • >> When you look at your overall portfolio,

  • wonder if you could talk to some

  • of the macroeconomic things happening,

  • on margins that are happening.

  • If Dave Alonte was here, are we talking

  • a half of your business is client.

  • You've got the ISG portfolio.

  • That transformation of when Dell went private

  • and now bringing EMC in, which allows you to change things.

  • How do you look at that and what does Dell look like

  • when you get to, say, the 2020, 2030?

  • >> You know, right now it looks great

  • and I think it'll look even better in 2020.

  • What I see is we have positioned ourself

  • as the essential infrastructure company

  • and there's a massive infrastructure build-out

  • and it's on the edge,

  • it's a distributed core, and it's the cloud,

  • and cloud is not just the public cloud

  • and everybody's kind of figured that out now.

  • We were saying it before it was cool,

  • So if I think about the different businesses,

  • you know Pivotal's doing great

  • and we don't need to say too much about that

  • because it just went public and we're in a bit

  • of a quiet period,

  • but the Pivotal business is a great business.

  • VMware is doing fabulously well.

  • Pat did a great job yesterday with the keynote

  • and I think if you watch the keynote,

  • you see, wow, Dell, Dell EMC, Pivotal, VMware,

  • really, really working together at a very deep level.

  • And then you go into our client business.

  • Client business is growing really fast,

  • but not as fast as our data center business.

  • The data center business is growing even faster,

  • so we're gaining share.

  • You'll see it in the first quarter.

  • We'll gain share in storage, we'll gain share in servers,

  • we'll gain share in clients,

  • and there's a portfolio effect

  • where customers look across everything that we're doing

  • and they say, "Yeah, I don't really want

  • "to deal with 25 little companies.

  • "I want to have a bigger relationship

  • "with Dell Technologies."

  • So bringing everything together,

  • putting real effort behind these big platforms that we have,

  • and look, we've got some big new initiatives.

  • NSX, network virtualization.

  • You know I'm a big believer in that

  • and I think this is ultimately bigger

  • than server virtualization

  • and we're in an ideal position with our open networking

  • and VMware NSX to drive that forward.

  • >> Michael, both Allison and Jeff

  • brought some great customer stories up on stage.

  • One of the things sometimes you hear out there

  • it's like, well, Dell,

  • they're just an infrastructure company,

  • and infrastructure, you know, I care about my data,

  • I care about my applications.

  • What's the role of infrastructure

  • and maybe give us, what does infrastructure mean to you

  • when we talk about those digital transformations

  • that you're helping your customers through?

  • >> Well you sort of go back to what's the plot here?

  • And the plot is better outcomes, results,

  • and success for a business.

  • Well how do you do that?

  • Well you do that with data, right?

  • And people talk about clouds.

  • Well what are clouds?

  • The clouds are built on infrastructure.

  • It's a bit like the internet.

  • 20 years ago we'd say, hey we have the internet,

  • we have the internet product strategy,

  • Vice President of the internet,

  • internet product division.

  • Where's all that now?

  • It's just everywhere.

  • Cloud, AI, very, very similar.

  • At the core of all this is the data

  • and the computer science.

  • You want to have artificial intelligence machine learning?

  • Got to have data, so that's infrastructure.

  • AI is eating software

  • and software is eating hardware,

  • but AI doesn't run on software.

  • Software doesn't run on software.

  • Software runs on hardware,

  • so you got to put it all together, right?

  • And that's exactly what we do.

  • >> Alright, Michael what learnings have you had

  • going through this?

  • I know there was a lot of planning.

  • We talked to Howard yesterday,

  • talking about some of the cultures coming together,

  • the big survey they did that like the top five things

  • across everybody.

  • It was like, not only were the top five things in agreement,

  • but even the order was in agreement,

  • but have to imagine that there were some things,

  • bringing these large companies together.

  • I might notice that in the keynote so far

  • it's been all people that came from the Dell side

  • that are up on stage.

  • PowerMax Bob I know is from the EMC side,

  • but mostly from the Dell side.

  • What have you learned so far?

  • How have some of those cultural pieces come together

  • and how do you keep a quite large organization

  • rallying and focused around what's an ever-changing

  • and broad portfolio?

  • >> You know, it's been a lot of fun,

  • first of all to have so many unbelievably talented people

  • join our company

  • and that was a real delight

  • because there's just a wealth

  • of enormously talented people now in our company.

  • Over-communicating, listening, getting to know them,

  • understanding their point of view,

  • and ultimately creating a shared vision

  • and an aspiring vision for what we want to do in the future.

  • And then, of course, when you're winning,

  • everybody sees it and everybody's excited

  • and they want to be part of it

  • and they're engaged and it's working.

  • So, certainly during the period

  • before the integration and still today,

  • we're in the business of technology

  • and we've got products and services,

  • but ultimately it's a people business right?

  • And the talent comes in and walks out

  • every single day, so you got to keep them engaged,

  • excited, and fortunately we're doing that.

  • And we're adding a lot more,

  • so we need a few more thousand sales people,

  • so if you're really talented and you know how to sell stuff,

  • come join us at Dell Technologies,

  • because we're hiring more sales people.

  • >> Well Michael, I think you're going to get calls there.

  • On a personal note, I've been watching on social media.

  • Everybody's really, you give your time back.

  • You spend time.

  • I know something you really enjoy

  • is speaking to people, understanding what's going on,

  • getting into it,

  • and for someone, Michael you created all of this

  • and you've been there,

  • just giving your time and getting involved

  • is impressive.

  • I've read like every book that Walter Isaacson's done.

  • We're going to see a biography from him about you

  • some time in the future or?

  • >> Well look, I think if you're honored enough

  • to have a biography by Walter Isaacson,

  • that's pretty good.

  • I'll leave that to him.

  • He's a great one for sure.

  • Look, I mean, I just think this is my job right? (laughs)

  • Our job is to be with our customers,

  • be with our people, learn, listen.

  • That's how we become a better company

  • and I wouldn't know what else to do

  • if I wasn't doing that.

  • >> Yeah.

  • One of the things in your keynote you spoke about

  • is helping customers, making it real.

  • Like in Jeff's keynote, it was that the business

  • and the IT are becoming one and the same.

  • Maybe if you, do you have any good customer stories

  • or how are you helping customers making it real?

  • >> Yeah I think this topic of change management

  • is really important

  • because let's say you're a customer

  • and you come to Dell Technologies World

  • and you see this amazing, dizzying array

  • of new things and you're like,

  • "Wow, that sounds great but how do I do it?"

  • And so, I'll give you one story.

  • We met with a large, rather large company,

  • and they had a situation where for any number of reasons,

  • the IT environment was sort of put on hold

  • for a couple of years.

  • There were things going on around them

  • that were beyond their control.

  • They just really couldn't do anything,

  • so the environment very quickly atrophied

  • and they wanted very quickly to get up to speed

  • and needed a lot of help

  • and so we pulled in our professional services team.

  • Make no mistake, we're not trying to replace Accenture

  • or TCS or something,

  • but a thin layer of architecture consulting

  • to very quickly help them map out

  • what the new architecture should look like

  • and then go make it happen.

  • And of course, we have lots of partners all over the world

  • that also are engaged in helping that happen.

  • But we're very aware that change management

  • is a big topic for a lot of our customers

  • and we're spending a lot of time

  • on how do we make it easier,

  • so make these more ready-made solutions

  • for the fast track to the modern data center,

  • like the VX Rack, VX Rail, V Block Solution.

  • >> Yeah, we touched on it briefly,

  • but that concept of change,

  • when I talk to customers, one of the challenges they have

  • is they learn about something, they get ramped on it.

  • By the time they've rolled it out,

  • there's something else that it's like,

  • oh wait, maybe I should have waited.

  • It used to be, oh geez, I should have started

  • that project two years ago

  • and now it feels like, wait, maybe I should wait

  • another year because things are changing so fast,

  • economics are changing.

  • How do you work with customers and, internally,

  • how does the team manage this

  • just unprecedented rate of change?

  • >> I think there's a pretty massive movement going on

  • across organizations to be more agile

  • and it kind of started in software development,

  • some technical organizations,

  • but now you're seeing it spread.

  • We're certainly working as a company

  • to do more and more of that

  • and I think we're living in a very dynamic world.

  • First we had the internet and all the things

  • that that brought.

  • Now we have the 5G and the block chain

  • and autonomous computing

  • and all kinds of new things

  • that are being explored out there

  • and so we have to be highly adaptable and flexible.

  • I think companies that aren't able to do that

  • are going to have a problem.

  • We are in a way blessed that we grew up

  • in a world where if we didn't do that,

  • we'd have been out of business a long time ago.

  • >> Michael, you mentioned crypto.

  • We've talked to the VMware and Dell EMC teams

  • that are starting to look at those technologies,

  • do some of the underlying things,

  • but you're a big investor.

  • You've made some big things, everything from,

  • I think about the radio frequencies in the sports arena.

  • What do you think of this whole crypto, Bitcoin, all that.

  • What's your take on that from a personal side?

  • >> Well look, as a personal investor,

  • I have almost none of my money in cryptocurrency,

  • so I'll be clear about that.

  • I'm a massive believer in distributed computing

  • and block chain, but I don't have a lot of my money,

  • or really, in anything to speak of in cryptocurrency,

  • so maybe I'm missing out

  • on the next great investment opportunity.

  • Don't really know.

  • I guess we'll find out,

  • but big believer in distributed computing and block chain.

  • >> Yeah I think you'll be doing okay either way, Michael.

  • Want to give you the--

  • >> It's worked out pretty well so far, so I'm...

  • >> (laughs) Want to give you the final world.

  • There's so much here, over 14,000 people,

  • lots of tracks.

  • I've been talking to all my friends.

  • It's a great nerd fest as I think some people have said,

  • so always geeking out.

  • Give us a final takeaway, what you hope people walk away,

  • and what maybe they understand Dell Technologies

  • a little better about than they might not have in the past?

  • >> Well first, very grateful for our customers,

  • for the trust they place in us.

  • It's really gratifying to see

  • how the Dell Technologies capabilities have resonated,

  • and look, I think a lot of people are a bit surprised

  • at all the capability we have across the company.

  • That's really the purpose of this event

  • is to bring it all together,

  • explain the capabilities we have.

  • We want them to engage in the hundreds

  • of technical sessions that we have,

  • but still come away with,

  • I wish I could have gone to some more, right?

  • And so we have all those online

  • and for us this is also big ears.

  • We're listening and we're learning.

  • We're hearing from our customers

  • and we're going to go take that back

  • and bring the next set of innovations

  • and we want to be the trusted partner for our customers.

  • We think there's never been a better time

  • to be doing what we're doing

  • and there's a business investment cycle

  • that's technology-led that's very powerful

  • and there's no company on the planet

  • that has the capabilities Dell Technologies has

  • across all the four transformations.

  • >> All right, well Michael Dell,

  • thank you so much for joining us here.

  • Really appreciate getting to talk with you

  • and getting to cover this event.

  • We have two more days full of live coverage here

  • from Las Vegas.

  • I'm Stu Miniman And you're watching The Cube.

  • Thanks Michael.

  • >> Michael: Great, thanks Stu.

  • (soft electronic music)

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邁克爾-戴爾,戴爾科技公司|戴爾科技世界2018年。 (Michael Dell, Dell Technologies | Dell Technologies World 2018)

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