Confident English lesson where I want to share with you exactly how to go into a

Confident English 課程，在這裡我要和你們分享如何在一個英語系的國家

coffee shop in an English-speaking country and order a coffee. I know that

到一家咖啡廳裡點一杯咖啡。我知道這件事

that seems really simple but the truth is if you've traveled to an

聽來十分簡單，但事實上如果你曾經到一個

English-speaking country or if you've moved to somewhere like the United

英語系國家旅行或者你搬到美國

States or Canada, Australia then you know that even those very simple things like

還是加拿大、澳洲居住，那麼你就知道即便是這些看似簡單，像是

ordering a coffee can be really challenging and stressful or difficult

點一杯咖啡都可以是充滿挑戰性和壓力甚至是困難的

it seems so simple but it can be really scary. You don't know what's going on

它看似十分容易不過卻可能是很可怕的。你不知道發生什麼事

there's a lot of movement, a lot of talk, you don't know what people are saying

周遭有很多事情發生，很多對話，你不知道別人在說什麼

what are they asking you and of course you want to sound perfectly natural when

他們在問你什麼，而當然你希望在用英語點餐或回答問題時

you order in English or when you respond to a question. So today I want to help

能夠聽起來很自然。所以今天我要幫助

you do that.

你做到這點

In this lesson I want to share with you everything that you can expect when you

在本課程中，我要和你分享所有你能夠預見當你

walk into a coffee shop from what you'll hear when you first enter the door to

走進一家咖啡廳時會聽到的和

what you want to say when you leave but before I go into all of that detail

當你離開時要說的話，不過在我進入細節之前

there's one thing I want to make very clear. When you go to a coffee shop and

我要先把一件事情說清楚。當你走進咖啡廳並

you order just a simple coffee you will not get this—I've lived in several

點一杯普通的咖啡，你不會得到這個－我曾住在幾個

countries in Europe and traveled all over the world and I know most of the

歐洲國家也在世界各國旅遊，而我知道一般當你點一杯咖啡

time when you order a coffee you get something that's really tiny like this

你會得到像這種很小杯的

but if you're in an English-speaking country you go to a Starbucks or a local

不過如果你在一個英語系國家，你到星巴克或是當地

coffee shop and you order a simple coffee, you're going to get this. There's

的咖啡廳點一杯普通的咖啡，你得到的會是這個。在英語系國家

a huge difference in what people expect and what happens in a coffee shop in an

對於人們的期待和在咖啡廳實際發生的事有著很大的落差，

English-speaking country so let's start at the beginning. There are two things

那麼讓我們開始吧。走進一家咖啡廳，

that might happen when you walk into a coffee shop: number one its 7:15 in the

可能會有兩種情況發生：第一，早上 7:15 分

morning and everyone else had the same idea.

每個人都有一樣的想法

Everyone's at the coffee shop and there's a really long line which means

每個人都在咖啡廳裡排著長長的人龍，也就是

you'll simply get in line and wait for your turn to order coffee but maybe it's

你要排隊等待輪到你點咖啡，不過或許現在是

2:30 in the afternoon, you got super lucky and no one else is there so you

下午 2:30 分，你非常幸運因為沒有人在咖啡廳裡，所以你

can walk right up to the counter to order what you want. What you'll probably

可以直接走到櫃台點你想要的東西。你可能會

notice is somewhere on the wall they will have a huge list of all the

注意到牆上的某處有一個列表，在那裡列出了所有

different coffee and tea drinks they have available: iced lattes, cold brews

店裡販賣的各式的咖啡及茶品：冰拿鐵、冰釀

specialty drinks, matcha lattes, so many different options and it can be a little

特色飲品、抹茶拿鐵，有很多不同的選項，有時候這也讓人有些

bit overwhelming so if you're in line there's a couple of things I recommend

難以招架，所以當你在排隊的時候，我有幾件事情建議你

maybe you know right away what you want which is awesome but if you think oh my

或許你一開始就知道自己要點什麼，那是最好的，不過如果你覺得，哦天啊

gosh I have no idea and I'm not ready one

我不知道要點什麼，我還沒想好

very polite thing that you can do if you have people behind you is simply say to

當有人排隊在你後面的時候，你可以有禮貌的做一件事，你只需要和那個人

the person behind you sorry I'm not ready

說，不好意思我還沒想好要點什麼

yet you go ahead of me or sorry I haven't

你先點吧，或是，不好意思我還沒

decided yet you go ahead all you're doing is letting the people behind you

決定，你先點吧。你所要做的就是讓排在你後面的人

know you still haven't made a choice which is kind of normal and they can

知道你還沒有決定，這是很正常的，而他們可以

simply go in front of you and get their order taken. We do this all the time at

走到你前面先點。當我們在餐廳或咖啡廳卻不知道要點什麼的時候

any restaurant or coffee shop where we just don't know what we want yet and you

我們通常都是這麼做的。當你走進一家咖啡廳

can use that same language if you walk into a coffee shop and no one else is

而裡頭只有你一個人的時候，你也可以這麼做

there. The barista is just waiting for you to order. Again you can simply say

咖啡師正在等你點咖啡。你一樣可以說

I'm not ready yet sorry or I need an extra moment to decide feel free to help

不好意思我還沒想好要點什麼或是我需要多一點時間決定，你可以先幫

someone else if they come in behind me. Once you've had some time to review all

排在我後面的客人點。一旦有了足夠的時間細看所有

those coffee options and it's your turn to order you will probably hear

咖啡的選項而輪到你的時候，你可能會聽到

something like hey what can I get for you today or what can I make for you?

像是：嗨，今天想喝點什麼？或是我可以幫你做什麼？

What would you like today? There might even be a little bit of small talk at

你今天想要什麼？ 一開始或許會先閒聊

the beginning for example, hey how's it going or hey how's your day starting?

一下，例如，嘿，你好嗎？或是嘿，你今天如何？

What can I get for you? The polite thing for you to do is number one respond with

你想點什麼？你可以禮貌性的這麼做，第一，和對方問好

a greeting so if they say hi or hello how's it going you can say the same. You

所以當對方說 hi 或是 hello、how's it going 時，你也可以這麼回應。你

would simply start your order by saying hey how's it going or how's your day

可以在一開始說 hey how's it going 或是 how's your day

going and then you can continue with your order and here are some common

going 然後繼續點餐，這裡有一些我們用來

phrases that we use in English to order. I'd like... for example I'd like a coffee

點餐的英文短語。我想要... 例如我想要一杯咖啡

please or could I have... could I have a latte

謝謝，或是我能不能... 我能點一杯拿鐵嗎

please? Can I get... can I get a coffee? If you've

謝謝？我可以有... 我可以點一杯咖啡嗎？如果

had a hard time deciding you might say mmm I think I'll get a mocha latte

你難以決定，你或許會說：嗯...我想就來一杯抹茶拿鐵

please. When you make that order you can be as

吧。點餐時，你想要多

specific as you want. In coffee shops in the United States we have different

具體都可以。在美國的咖啡廳裡，我們有

kinds of milk with different levels of fat, we have soy milk, and almond milk if

不同種類、不同脂肪含量的牛奶，我們有豆奶和杏仁奶，如果

you don't want it dairy and there are different flavors that people get in

你不想要乳製品，也有人會在咖啡裡面

coffees as well—perhaps you want vanilla flavored or hazelnut flavored coffee and

加入不同種的口味－或許你想要香草口味或是榛果口味的咖啡

when you order you can include all of that for example you might say

當你點餐時，可以包含所有這些，例如你可以說

I'd like a soy milk latte or I want a low-fat cappuccino please.

我想要一杯豆奶拿鐵或我想要一杯低脂卡布奇諾謝謝

I'd like a low-fat vanilla latte, which would mean low-fat milk with vanilla

我想要一杯低脂香草拿鐵，也就是再拿鐵裡加入低脂牛奶

syrup in your latte. Once you make your order there are a few questions you'll

和香草糖漿。當你點餐完之後你會聽到幾個

probably hear. The first one might be do you want anything else with that? In

問題。第一個可能是你還想加點什麼嗎？

other words do you want something to eat, maybe you'd like a muffin or a slice of

也就是問你是不是想要搭配什麼吃的，或許你會想要一個馬芬蛋糕還是一片

coffee cake. Do you want a coffee for another person or do you want us to do

咖啡蛋糕。你想要幫另一個人點一杯咖啡嗎？還是你需要我們

anything special add something to your coffee? So you might respond with yeah I

幫你加點特別的東西來搭配你的咖啡？你可能會回答，好啊，

think I'd like to add a blueberry muffin or yes I'd like a piece of cake with

我想我要加點一個藍莓馬芬蛋糕，或是，好的我想要一片蛋糕

that please or no that's it thank you. Then the next question will probably be

搭配咖啡謝謝，還是，不了這樣就好，謝謝。下一個你可能會聽到

is that for here to go? Is that for here or to go? In other words are you going to

的問題，你要在店裡用餐還是外帶？是要這裡吃還是帶走？也就是說你會

stay in the coffee shop to drink your coffee or will you take it with you and

待在咖啡廳裡享用咖啡還是你要打包帶走

leave right away? If you're going to stay you're probably going to end up with

馬上離開咖啡廳？如果你要留下來，你應該會拿到

some sort of coffee mug or cup like this but if you want it to go you'll end up

像這樣的咖啡杯或杯子，假使你要外帶你會得到

with a paper cup that you can carry with you so when you hear that question is it

一個紙杯讓你帶走。因此當你聽到你要內用

for here or to go simply let them know by saying it's for

還是外帶時，只要回答「內用，謝謝」

here please or I'd like it to go please. And then finally when your order is

或是「我想要外帶，謝謝」。最後當你點餐完成

finished you'll probably hear can I get your name please? The reason they're

你可能會聽到，我可以知道你的名字嗎？他們

asking this question is once you pay for your coffee you'll move out of the line

問這個問題的原因是當你付錢之後，你會離開排隊的隊伍

wait for them to make your coffee and then they'll call out your name to let

等待你的咖啡，之後他們會叫你的名字，讓你知道

you know when your order is ready. And once you receive your coffee the best

你的餐點將準備好了。當你收到你的咖啡，你能夠做的最好的事

thing that you can do is simply say thanks so much, have a great day. And that

就是說：非常謝謝，祝你有個美好的一天。那

is what you can expect to hear in a coffee shop and how you should respond

是你會在咖啡廳裡聽到的，也是當你想要用英文點一杯咖啡

when you want to order a coffee in English. Now I know that that list of

時你應該回應的方式。我知道那一大串的

coffee options is really overwhelming so if you want to do a little research and

咖啡選項真的令人招架不住，所以如果你想要先研究一下，在進去

be prepared before you go to the coffee shop, in the online lesson I've given you

咖啡廳之前做好準備，在線上課程，我已經給你

a huge list common coffee options and I've given you

一大堆常見的咖啡選項，而我也

a description so that you know what they are as well as all the different extra

描述了它們，這樣你就會知道它們是什麼還有其他額外不同的

options. For example different kinds of milk and flavors, if you want something

選擇。例如不同種類的牛奶和口味，如果你想要

like that. I've also included two dialogues using the language that we

點的話。還包括兩段對話，用我們在這個課程當中教過

talked about in the lesson today so that you can get a better feeling for what to

的語言讓你能夠身歷其境，知道大概會

expect. Once you've reviewed all that language in the online lesson and those

遇到什麼樣的情況。一旦你複習所有線上課程的語言還有那

two sample dialogues, I have a couple of challenge questions for you.

兩段簡單的對話，我有幾個比較有挑戰性的問題要問你

Number one I'm super curious what is your drink of choice. Do you have a

第一，我非常好奇你選擇的飲料。你有

favorite coffee drink or maybe you prefer tea? Whatever it is, I'd love to

最喜愛的咖啡飲品嗎？還是你比較喜歡茶？無論如何，我很想

know so tell me in the comments at the end of the lesson what your drink of

知道，所以在課程結束時在留言裡告訴我你選擇的

choice is. My second question is I'd love to know what differences you've noticed

飲料。我第二個問題是，我想知道你是否注意到

when going to a coffee shop in an English-speaking country and visiting a

在你去過的英語系國家和你的國家裡的咖啡廳

cafe or coffee shop where you're from. Share with me the differences that

有何不同。課程結束時，在留言裡和我分享你所發現的

you've noticed or your experience in the comments section at the bottom of the

不同之處或是你的經驗

lesson. It's the best place to share with me, get feedback and learn from others

這是最好的分享園地，在此你會得到回覆並和其他

in the Confident English Community. Now before I finish today's lesson, because I

confident English Community 的同好學習。在今天課程結束之前，因為我

asked you to share your drink of choice with me I thought I would tell you mine.

請你們和我分享你所選擇的飲料，我想我也告訴你們我的選擇

If you've been following me for a while then you know I definitely have a coffee

如果你已經追蹤我一陣子了，那麼你就知道我有喝咖啡

habit. I love my coffee in the morning. I can't function without my first cup of

的習慣。我愛在早上的時候來杯咖啡。沒有早晨咖啡我無法

coffee, in fact I often joked to my husband that my favorite moment of every

正常運作，其實我經常和我老公開玩笑說我每天最喜愛的一刻

day is that first sip of coffee in the morning. Now for me, I do go with the

就是在早上喝到第一口咖啡的時候。對我而言，我喜歡

typical American coffee. I have my huge mug and I fill it about to here with hot

典型的美式咖啡。每個早晨用我的超大咖啡杯然後大約倒到這裡加上

milk every morning and then I like a really strong coffee, not that typical

熱牛奶，我喜歡很濃厚的咖啡，而不是一般

watered-down American stuff. I like a really strong dark coffee and when I

稀釋的美式咖啡。我喜歡很濃厚的黑咖啡，當我一早

have that in the morning I know everything is going to be okay. So now go

喝的時候，我知道每件事情都將會很順利。現在去

to the online lesson review the language that we have

網路課程上複習我們教過的語言

talked about and share with me in the comments at the bottom of the lesson.

並在課程結束後在留言處和我分享

Have a fantastic week and I'll see you next Wednesday for your Confident

祝你有個美好的週末，Confident English Lesson 我們

English Lesson.

下禮拜三見