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  • Have you ever been in an elevator only to realize you have nothing to say when your boss steps in?

    你是否曾經遇過跟老闆搭同一班電梯卻無話可說的窘境?

  • Before you hyperventilate even thinking about it,

    就在你連想像這畫面都覺得尷尬得喘不過氣時

  • take into consideration these tips to become more conversational.

    看看這些增加溝通技巧的小撇步吧!

  • Most opportunities spark from conversation.

    許多對話造就了機遇

  • It's a free investment. You'll be recognized for taking the time to chat with that person.

    就像免費的投資,當你花時間和別人對話時,對方是感覺得到的

  • And a study from the University of Michigan showed that social interactions

    密西根大學的一項研究顯示社交互動

  • boost problem-solving skills by forcing you to read people's minds and take their perspective.

    透過理解他人想法和立場增加解決問題的能力

  • First look for someone approachable.

    首先,尋找看起來較好親近的人

  • Start with a smile and introduction.

    用微笑和自我介紹開頭

  • This puts everyone at ease.

    這能讓人覺得放鬆

  • Communications expert Carol Fleming says to remember the acronym ARE.

    溝通專家 Carol Fleming 說,記住 ARE 這個縮寫

  • Anchor.

    A,主持話題

  • Find something you have in common.

    找到你們之間的共通點

  • This can be something you've experienced or something you're both experiencing in that moment.

    可能是你們共有的經驗或是當下正在經歷的事情

  • Reveal.

    R,展現自己

  • Say something about yourself that relates to your anchor topic, creating trust and providing something for them to respond to.

    說一些和你們共通點有關的話題,製造信任並讓對方能夠提出回應

  • Encourage.

    E,鼓勵對方

  • This is your time to ask a question pumping them to respond.

    現在換你問問題,誘使對方回答

  • Keep your questions open-ended.

    盡量讓你的問題保持開放性

  • This allows for a more in-depth conversation.

    以讓你們之間的對話得以更加深入

  • If you're stumped for a topic, stick to easy ones like their job, hobbies, and family.

    如果覺得話題太難想,就挑一些簡單的,像是對方的工作、興趣和家人

  • But always remember: stay away from controversial topics like politics.

    但切記避免談論敏感話題,像是政治議題

  • A compliment works well too.

    讚美對方也很有幫助

  • Just be sure to transition the conversation afterward.

    但要記得把對話接續下去

  • Some people don't know how to handle them.

    因為有些人會不知道如何回應

  • Using the person's name in conversation will also yield good results.

    在談話中提起對方的名字也會產生不錯的效果

  • People appreciate the special attention.

    人們喜歡受到特別的關注

  • And remember to listen.

    也要記得傾聽

  • People love to talk about themselves.

    人人都喜歡談自己

  • Restate what you hear to show you are listening.

    重複你聽到的內容,表示你有在認真聽

  • Now is not the time to be shy.

    別再害羞

  • Get in that elevator.

    走進電梯

  • Smile and make small talk.

    微笑,向對方搭話吧!

Have you ever been in an elevator only to realize you have nothing to say when your boss steps in?

你是否曾經遇過跟老闆搭同一班電梯卻無話可說的窘境?

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超實用!如何和人搭話三大技巧 (How To Make Small Talk)

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    Stephanie 發佈於 2018 年 09 月 07 日
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