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  • IT'S MY PLEASURE TO

  • IT'S MY PLEASURE TO INTRODUCE THE EXECUTIVE VICE

  • INTRODUCE THE EXECUTIVE VICE PRESIDENT OF THE A.I. AND

  • PRESIDENT OF THE A.I. AND RESEARCH TEAM AT MICROSOFT, DR.

  • RESEARCH TEAM AT MICROSOFT, DR. HARRY SHUM.

  • HARRY SHUM. [ APPLAUSE ]

  • [ APPLAUSE ] >> THANK YOU VERY MUCH.

  • >> THANK YOU VERY MUCH. HELLO, EVERYONE.

  • HELLO, EVERYONE. GOOD AFTERNOON.

  • GOOD AFTERNOON. THANK YOU FOR JOINING US TODAY

  • THANK YOU FOR JOINING US TODAY HERE IN SAN FRANCISCO.

  • HERE IN SAN FRANCISCO. EXACTLY A YEAR AGO AT SAN

  • EXACTLY A YEAR AGO AT SAN FRANCISCO, WE INTRODUCED THE NEW

  • FRANCISCO, WE INTRODUCED THE NEW DIVISION OF MICROSOFT CALLED THE

  • DIVISION OF MICROSOFT CALLED THE MICROSOFT A.I. AND RESEARCH.

  • MICROSOFT A.I. AND RESEARCH. AND WE ACTUALLY HAVE THE MISSION

  • AND WE ACTUALLY HAVE THE MISSION TO DEMOCRATIZE A.I. FOR

  • TO DEMOCRATIZE A.I. FOR EVERYONE.

  • EVERYONE. SO IT HAS BEEN A VERY EXCITING

  • SO IT HAS BEEN A VERY EXCITING YEAR IN -- YEAR.

  • YEAR IN -- YEAR. 2017 HAS BEEN DELIVERED TO BE AN

  • 2017 HAS BEEN DELIVERED TO BE AN EXCITING YEAR.

  • EXCITING YEAR. SO I'M HERE TO SHARE SOME OF THE

  • SO I'M HERE TO SHARE SOME OF THE PROGRESS WITH YOU, I APPRECIATE

  • PROGRESS WITH YOU, I APPRECIATE THIS OPPORTUNITY TO SHOW YOU

  • THIS OPPORTUNITY TO SHOW YOU ESPECIALLY SOME VERY PRACTICAL

  • ESPECIALLY SOME VERY PRACTICAL WAYS THAT A.I. IS HELPING

  • WAYS THAT A.I. IS HELPING EVERYONE TO IMPROVE OUR LIVES.

  • EVERYONE TO IMPROVE OUR LIVES. EVERYONE IS TALKING ABOUT A.I.

  • EVERYONE IS TALKING ABOUT A.I. NOWADAYS, BUT A.I. IS REALLY NOT

  • NOWADAYS, BUT A.I. IS REALLY NOT NEW.

  • NEW. A.I. IS SOMETHING, REALLY THE

  • A.I. IS SOMETHING, REALLY THE ULTIMATE GOAL THAT IN THE MINDS

  • ULTIMATE GOAL THAT IN THE MINDS PEOPLE LIKE ALAN TOURING, THOSE

  • PEOPLE LIKE ALAN TOURING, THOSE PEOPLE IMAGINE THAT SOMEDAY IF

  • PEOPLE IMAGINE THAT SOMEDAY IF WE HAVE THIS UNBELIEVABLE

  • WE HAVE THIS UNBELIEVABLE COMPUTING POWER, WHAT COULD WE

  • COMPUTING POWER, WHAT COULD WE DEALER.

  • DEALER. THE FIRST THING ALAN TOURING

  • THE FIRST THING ALAN TOURING REALIZED IMAGINING DOING A.I. IS

  • REALIZED IMAGINING DOING A.I. IS MIMICKING HUMG

  • REALIZED IMAGINING DOING A.I. IS MIMICKING HUMAN INTELLIGENCE.

  • MIMICKING HUMAN INTELLIGENCE. AND MICROSOFT, OUR VERY OWN BILL

  • AND MICROSOFT, OUR VERY OWN BILL GATES, WHEN HE CREATED MICROSOFT

  • GATES, WHEN HE CREATED MICROSOFT RESEARCH 26 YEARS AGO, HE

  • RESEARCH 26 YEARS AGO, HE IMAGINED THAT SOMEDAY COMPUTERS

  • IMAGINED THAT SOMEDAY COMPUTERS COULD SEE, HEAR, TALK, AND

  • COULD SEE, HEAR, TALK, AND UNDERSTAND WHA

  • COULD SEE, HEAR, TALK, AND UNDERSTAND WHUMAN BEINGS.

  • UNDERSTAND WHUMAN BEINGS. THAT'S A.I.

  • THAT'S A.I. AND A.I. IS HAPPENING NOW FAST.

  • AND A.I. IS HAPPENING NOW FAST. YOU KNOW, WHY IS THAT?

  • YOU KNOW, WHY IS THAT? TO ME IT'S THREE FORCES CONVERG

  • YOU KNOW, WHY IS THAT? TO ME IT'S THREE FORCES CON

  • TO ME IT'S THREE FORCES CON CONVERGING TO MAKE THIS HAPPEN.

  • CONVERGING TO MAKE THIS HAPPEN. IT'S THE BIG BETA.

  • IT'S THE BIG BETA. I'M ALWAYS AWARE -- WHETHER IT'S

  • I'M ALWAYS AWARE -- WHETHER IT'S

  • IoT AND EVERYTHING, AND MASSIVE COMPUTING POWER WITH THE CLOUD.

  • COMPUTING POWER WITH THE CLOUD. MOST RECENTLY THE BREAKTHROUGH

  • MOST RECENTLY THE BREAKTHROUGH ALGORITHMS LIKE DEEP LEARNING

  • ALGORITHMS LIKE DEEP LEARNING THAT MOVED A.I. FROM THE LAST TO

  • THAT MOVED A.I. FROM THE LAST TO THE MAINSTREAM.

  • THE MAINSTREAM. TODAY WE'LL TALK ABOUT THE

  • TODAY WE'LL TALK ABOUT THE EVERYDAY A.I.

  • EVERYDAY A.I. A.I. IS AVAILABLE TO EVERYONE

  • A.I. IS AVAILABLE TO EVERYONE EVERYWHERE, AND WHATEVER YOU DO

  • EVERYWHERE, AND WHATEVER YOU DO IN YOUR PERSONAL AND THE

  • IN YOUR PERSONAL AND THE PROFESSIONAL LIFE.

  • PROFESSIONAL LIFE. SO HOW A.I.'S GOING TO HELP.

  • SO HOW A.I.'S GOING TO HELP. BUT IN MANY WAYS, IF YOU READ

  • BUT IN MANY WAYS, IF YOU READ THE PRESS, A.I. HAS GOTTEN A BAD

  • THE PRESS, A.I. HAS GOTTEN A BAD REPUTATION BECAUSE MUCH OF THE

  • REPUTATION BECAUSE MUCH OF THE A.I. DISCUSSION IS ABOUT HUMANS

  • A.I. DISCUSSION IS ABOUT HUMANS VERSUS MACHINES.

  • VERSUS MACHINES. BUT NOT ENOUGH ABOUT A.I.

  • BUT NOT ENOUGH ABOUT A.I. POSSIBILITIES.

  • POSSIBILITIES. WE KNOW A.I. WILL TRANSFORM

  • WE KNOW A.I. WILL TRANSFORM EVERY BUSINESS, HELP IN EVERY

  • EVERY BUSINESS, HELP IN EVERY LIFE, AND POTENTIALLY SOLVE SOME

  • LIFE, AND POTENTIALLY SOLVE SOME SOCIETAL CHALLENGES THAT WE ALL

  • SOCIETAL CHALLENGES THAT WE ALL FACE.

  • FACE. YOU MIGHT ASK THAT, THAT'S

  • YOU MIGHT ASK THAT, THAT'S GREAT, BUT WHAT ABOUT MICROSOFT

  • GREAT, BUT WHAT ABOUT MICROSOFT A.I.?

  • A.I.? WE BELIEVE THAT A.I. COMES DOWN

  • WE BELIEVE THAT A.I. COMES DOWN TO ONE THING -- PEOPLE.

  • TO ONE THING -- PEOPLE. A.I. WILL AMPLIFY HUMAN

  • A.I. WILL AMPLIFY HUMAN INGENUITY MAKING PEOPLE THE

  • INGENUITY MAKING PEOPLE THE HEROES AND DRIVING A HEALTHY

  • HEROES AND DRIVING A HEALTHY CONNECTION BETWEEN HUMANS AND

  • CONNECTION BETWEEN HUMANS AND THE MACHINES.

  • THE MACHINES. THAT'S WHAT WE BELIEVE AT

  • THAT'S WHAT WE BELIEVE AT MICROSOFT.

  • MICROSOFT. AFTER ALL, THAT'S REALLY ABOUT

  • AFTER ALL, THAT'S REALLY ABOUT MICROSOFT'S MISSION THAT IS

  • MICROSOFT'S MISSION THAT IS EMPOWER EVERY PERSON AND EVERY

  • EMPOWER EVERY PERSON AND EVERY ORGANIZATION ON THE PLANET TO

  • ORGANIZATION ON THE PLANET TO ACHIEVE MORE.

  • ACHIEVE MORE. NOW I WOULD EVEN ADD WITH A.I.

  • NOW I WOULD EVEN ADD WITH A.I. IT'S A POWERFUL MISSION.

  • IT'S A POWERFUL MISSION. NOT TOO LONG AGO, SATYA SHARED

  • NOT TOO LONG AGO, SATYA SHARED OUR WORLD VIEW, THAT IS THE

  • OUR WORLD VIEW, THAT IS THE INTELLIGENT CLOUD AND THE

  • INTELLIGENT CLOUD AND THE INTELLIGENT EDGE INFUSED BY A.I.

  • INTELLIGENT EDGE INFUSED BY A.I. IN A WAY IT'S ABOUT COMPUTING

  • IN A WAY IT'S ABOUT COMPUTING AND INTELLIGENCE FINALLY

  • AND INTELLIGENCE FINALLY HAPPENING WITH P.C

  • AND INTELLIGENCE FINALLY HAPPENING WITH P. KRMP

  • AND INTELLIGENCE FINALLY HAPPENING WITH P. KC. PHONES, AD

  • AND INTELLIGENCE FINALLY HAPPENING WITH P. KC. PHONES, A

  • HAPPENING WITH P. KC. PHONES, A THE IoT DEVICES.

  • THE IoT DEVICES. IMAGINE THAT YOU WALK INTO ANY

  • IMAGINE THAT YOU WALK INTO ANY ROOM, YOU KNOW, YOU WALK TO YOUR

  • ROOM, YOU KNOW, YOU WALK TO YOUR SPEAKER, YOU WALK TO A SCREEN.

  • SPEAKER, YOU WALK TO A SCREEN. YOU DON'T REALIZE THOSE THINGS

  • YOU DON'T REALIZE THOSE THINGS ARE HAPPENING, EXISTING IN THE

  • ARE HAPPENING, EXISTING IN THE ROOM.

  • ROOM. THEN YOU CAN ALREADY, YOU KNOW,

  • THEN YOU CAN ALREADY, YOU KNOW, TALK TO CORTANA TO GET THINGS

  • TALK TO CORTANA TO GET THINGS DONE.

  • DONE. YOU KNOW, MAYBE ACROSS THE ROOM

  • YOU KNOW, MAYBE ACROSS THE ROOM WITH THE HELP OF THE VIEW OF THE

  • WITH THE HELP OF THE VIEW OF THE -- WITHOUT THE VIEW OF THE

  • -- WITHOUT THE VIEW OF THE CAMERAS AND SPEAKERS.

  • CAMERAS AND SPEAKERS. OUR GOAL IS TO HELP EVERYONE

  • OUR GOAL IS TO HELP EVERYONE EVERYWHERE AND THAT TAKE

  • EVERYWHERE AND THAT TAKE ADVANTAGE OF A.I. EVERY DAY.

  • ADVANTAGE OF A.I. EVERY DAY. THAT'S EXACTLY WHY SATYA AND I

  • THAT'S EXACTLY WHY SATYA AND I CREATED IT, OUR A.I. IN THE

  • CREATED IT, OUR A.I. IN THE RESEARCH DIVISION, AND A LITTLE

  • RESEARCH DIVISION, AND A LITTLE OVER A YEAR AGO.

  • OVER A YEAR AGO. IT HAS BEEN AN EXCITING YEAR AND

  • IT HAS BEEN AN EXCITING YEAR AND WITH RESEARCHERS AND ENGINEERS

  • WITH RESEARCHERS AND ENGINEERS WORKING TOGETHER CLOSELY, WE'RE

  • WORKING TOGETHER CLOSELY, WE'RE MAKING GREATER PROGRESS, IN

  • MAKING GREATER PROGRESS, IN PARTICULAR WE'RE LEVERAGING

  • PARTICULAR WE'RE LEVERAGING TALENT AND TECHNOLOGY COMING OUT

  • TALENT AND TECHNOLOGY COMING OUT OF OUR MICROSOFT RESEARCH LABS

  • OF OUR MICROSOFT RESEARCH LABS BY ACCELERATING THE CYCLE FROM

  • BY ACCELERATING THE CYCLE FROM RESEARCH TO THE PRODUCT.

  • RESEARCH TO THE PRODUCT. TAKE A QUICK LOOK AT THE VIDEO

  • TAKE A QUICK LOOK AT THE VIDEO ABOUT SOME EXCITING THINGS THAT

  • ABOUT SOME EXCITING THINGS THAT WE HAVE BEEN DOING LAST YEAR.

  • WE HAVE BEEN DOING LAST YEAR. [ NO AUDIO ]

  • [ NO AUDIO ] HOW WE HELP PEOPLE WITHOUT

  • HOW WE HELP PEOPLE WITHOUT VOICES, HOW THEY CAN COMMUNICATE

  • VOICES, HOW THEY CAN COMMUNICATE WITHOUT A.I.

  • WITHOUT A.I. CLEARLY I COULD USE SOME HELP

  • CLEARLY I COULD USE SOME HELP HERE, TOO.

  • HERE, TOO. YEAH.

  • YEAH. >> IN THE MIDDLE OF OUR PRODUCTS

  • >> IN THE MIDDLE OF OUR PRODUCTS INTO THE HANDS --

  • INTO THE HANDS -- ♪

  • ♪ >> IT'S GREAT TO SEE IDEAS AND

  • >> IT'S GREAT TO SEE IDEAS AND TECHNOLOGIES THAT HAVE COME

  • TECHNOLOGIES THAT HAVE COME SMACK IN THE MIDDLE OF OUR

  • SMACK IN THE MIDDLE OF OUR PRODUCTS AND INTO THE HANDS OF

  • PRODUCTS AND INTO THE HANDS OF OUR USERS.

  • OUR USERS. >> YOU HAVE LUNCH WITH TONY AT

  • >> YOU HAVE LUNCH WITH TONY AT C.J.'S FROM 12:30 TO 1:30 P.M.

  • C.J.'S FROM 12:30 TO 1:30 P.M. >> IT'S CHANGING THE WAY THAT WE

  • >> IT'S CHANGING THE WAY THAT WE WORK WITH THE LAND, AND IT'S

  • WORK WITH THE LAND, AND IT'S CHANGING THE WAY THE LAND WORKS

  • CHANGING THE WAY THE LAND WORKS FOR US.

  • FOR US. >> TALK AND LOOK IS NOT

  • >> TALK AND LOOK IS NOT ELIGIBLE.

  • ELIGIBLE. HOLD STEADY.

  • HOLD STEADY. LEASE AGREEMENT.

  • ♪ >> HEY, CORTANA?

  • >> HEY, CORTANA? WHAT'S MY SCHEDULE TODAY?

  • WHAT'S MY SCHEDULE TODAY? >> A.I. IS GOING TO CHANGE

  • >> A.I. IS GOING TO CHANGE EVERYDAY LIFE.

  • EVERYDAY LIFE. OUR GOAL IS THAT WE MAKE IT A

  • OUR GOAL IS THAT WE MAKE IT A LOT BETTER FOR PEOPLE.

  • LOT BETTER FOR PEOPLE. ♪

  • ♪ >> THIS IS, OF COURSE, A SMALL

  • >> THIS IS, OF COURSE, A SMALL SAMPLE OF SO MANY THINGS

  • SAMPLE OF SO MANY THINGS HAPPENING IN MICROSOFT WITH A.I.

  • HAPPENING IN MICROSOFT WITH A.I. AND R.

  • AND R. I WANT TO EXPLAIN THE AREAS THAT

  • I WANT TO EXPLAIN THE AREAS THAT WE ACTUALLY MAKE INVESTMENTS.

  • WE ACTUALLY MAKE INVESTMENTS. THERE ARE FIVE THINGS WE DO WITH

  • THERE ARE FIVE THINGS WE DO WITH MICROSOFT A.I. AND R.

  • MICROSOFT A.I. AND R. AND WE STARTED WITH MICROSOFT

  • AND WE STARTED WITH MICROSOFT RESEARCH.

  • RESEARCH. THERE WAS A LOT OF

  • THERE WAS A LOT OF GROUNDBREAKING A.I. TECHNOLOGY

  • GROUNDBREAKING A.I. TECHNOLOGY THERE THAT WOULD BUILD A LOT OF

  • THERE THAT WOULD BUILD A LOT OF A.I. PRODUCTS.

  • A.I. PRODUCTS. LIKE PRODUCTS LIKE BING AND

  • LIKE PRODUCTS LIKE BING AND CORTANA HELPING YOU WITH

  • CORTANA HELPING YOU WITH EVERYDAY LIFE.

  • EVERYDAY LIFE. AND INFUSING A.I. INTO ALL

  • AND INFUSING A.I. INTO ALL MICROSOFT PRODUCTS, YOU KNOW,

  • MICROSOFT PRODUCTS, YOU KNOW, WITH WINDOWS OFFICE AND MANY

  • WITH WINDOWS OFFICE AND MANY OTHERS.

  • OTHERS. AND THE PLATFORMS IS TRULY A

  • AND THE PLATFORMS IS TRULY A CLOUD IN THE A.I. PLATFORM THAT

  • CLOUD IN THE A.I. PLATFORM THAT CAN HELP MICROSOFT DEVELOPERS TO

  • CAN HELP MICROSOFT DEVELOPERS TO REVIEW THEIR A.I. APPLICATIONS.

  • REVIEW THEIR A.I. APPLICATIONS. AND WE ALSO SEE INCDIBLE

  • AND WE ALSO SEE INCDIBLE OPPORTUNITIES THERE WITH A.I.

  • OPPORTUNITIES THERE WITH A.I. SOLUTIONS.

  • SOLUTIONS. PRACTICALLY EVERY VERTICAL

  • PRACTICALLY EVERY VERTICAL INDUSTRY WILL BE DISRUPTED,

  • INDUSTRY WILL BE DISRUPTED, WHETHER IT'S HEALTH CARE OR

  • WHETHER IT'S HEALTH CARE OR TRANSPORTATION.

  • TRANSPORTATION. AND EVERY HORIZONTAL BUSINESSES

  • AND EVERY HORIZONTAL BUSINESSES PROCESS, WHETHER MARKETING,

  • PROCESS, WHETHER MARKETING, SALES, CUSTOMER SUPPORT, WILL BE

  • SALES, CUSTOMER SUPPORT, WILL BE DISRUPTED BY A.I.

  • DISRUPTED BY A.I. WE'LL SEE INCREDIBLE

  • WE'LL SEE INCREDIBLE OPPORTUNITIES THERE.

  • OPPORTUNITIES THERE. LET ME FIRST OF ALL SHOW YOU A

  • LET ME FIRST OF ALL SHOW YOU A FEW HIGHLIGHTS OF THE COOLEST

  • FEW HIGHLIGHTS OF THE COOLEST TECHNOLOGY WE'VE DEVELOPED FROM

  • TECHNOLOGY WE'VE DEVELOPED FROM MICROSOFT RESEARCH, GETTING INTO

  • MICROSOFT RESEARCH, GETTING INTO THE REAL PRODUCTS.

  • THE REAL PRODUCTS. THE FIRST EXAMPLE I WANT TO TALK

  • THE FIRST EXAMPLE I WANT TO TALK ABOUT IS ON SPEECH RECOGNITION.

  • ABOUT IS ON SPEECH RECOGNITION. JUST A FEW MONTHS AGO, WE

  • JUST A FEW MONTHS AGO, WE ANNOUNCED THAT FOR THE FIRST

  • ANNOUNCED THAT FOR THE FIRST TIME EVER WE HAVE THE SPEECH

  • TIME EVER WE HAVE THE SPEECH RECOGNITION SYSTEM THAT MATCHES

  • RECOGNITION SYSTEM THAT MATCHES A HUMAN PARITY IN TERMS OF HUMAN

  • A HUMAN PARITY IN TERMS OF HUMAN ERROR RATE.

  • ERROR RATE. THERE'S BEEN A DATA SET IN THE

  • THERE'S BEEN A DATA SET IN THE UNITED STATES CALLED A

  • UNITED STATES CALLED A SWITCHBOARD DATA SET THAT WAS

  • SWITCHBOARD DATA SET THAT WAS INITIALLY SET UP 25 YEARS AGO.

  • INITIALLY SET UP 25 YEARS AGO. THE HUMAN ERROR RATE IS AROUND

  • THE HUMAN ERROR RATE IS AROUND 5.1%.

  • 5.1%. I'M NOT EVEN TALKING ABOUT

  • I'M NOT EVEN TALKING ABOUT ORDINARY HUMANS.

  • ORDINARY HUMANS. I'M TALKING ABOUT THE

  • I'M TALKING ABOUT THE PROFESSIONALS WHO DO TRANSCRIPT.

  • PROFESSIONALS WHO DO TRANSCRIPT. YOU KNOW, WAYS WITH MASSIVE

  • YOU KNOW, WAYS WITH MASSIVE COMPUTING POWER AND THE

  • COMPUTING POWER AND THE BRILLIANCE OF OUR RESEARCH WITH

  • BRILLIANCE OF OUR RESEARCH WITH HUMAN PARITY OF 5.1%.

  • HUMAN PARITY OF 5.1%. IN THE SECOND AREA I WANT TO

  • IN THE SECOND AREA I WANT TO TALK TO YOU IS MACHINE READING

  • TALK TO YOU IS MACHINE READING COMPREHENSION, OUR NATURAL

  • COMPREHENSION, OUR NATURAL LANGUAGE UNDERSTANDING.

  • LANGUAGE UNDERSTANDING. LAST YEAR WE ACQUIRED THIS DEEP

  • LAST YEAR WE ACQUIRED THIS DEEP LEARNING COMPANY CALLED MALUBA.

  • LEARNING COMPANY CALLED MALUBA. THEY DO AMAZING WORK.