is the video where you are going to master the art of communication once and for all.

是視頻，在那裡你要掌握的藝術溝通一勞永逸。

I really like the word art of communication. Communicating is almost like art where you

我很喜歡溝通的藝術這個詞。溝通幾乎就像藝術一樣，你

have certain tools which you should be smart enough to use them to make your communication

有一定的工具，你應該有足夠的智慧來使用它們，使你的溝通。

very, very effective. So like an artist you are also going to learn how to communicate

非常非常有效。所以，像藝術家一樣，你也要學會如何溝通。

effectively through this session on Skillopedia, the place to learn skills for the real world.

通過Skillopedia上的這個環節，有效地學習現實世界的技能。

So to communicate effectively the first point that you need to keep in mind is word choice.

所以要想進行有效的溝通，首先需要注意的一點就是詞語的選擇。

Why is word choice so important? Well it is because words have the power. They have the

為什麼選詞如此重要？嗯，這是因為文字有力量。它們有

power to build nations and words also have the power to destroy humans. So be very careful

建設國家的力量，語言也有毀滅人類的力量。所以要非常小心

about the words that you use. Words really affect your relationships and they really

關於你使用的詞語。語言真的會影響你的關係，他們真的

impact the image that other people carry of you. If you use negative words all the time,

影響別人對你的印象。如果你一直使用負面詞彙。

words like worthless, hopeless. It doesn't give a very good impact and the person talking

無價值、無希望這樣的字眼。它並沒有給人很好的影響，而且說話的人

to you doesn't feel positive about you. So make sure that your words are meaningful as

給你的感覺不積極'。所以要確保你的話是有意義的，因為

long as the listener can understand you. They should be colourful and positive. It's great

只要聽眾能聽懂你的話。他們應該是豐富多彩的，積極向上的。它'的偉大

to use words like acceptance, extraordinary, a word like positive and a word like possible,

要用接受、非凡、一個積極字和一個可能字。

it's possible. Try not to say too often that it's just impossible to do it. Rather you

它'的可能。儘量不要經常說它'就是不可能做到。相反，你

should say that it's possible which gives a great impact to the listener. The second

應該說是'的可能，這給聽眾帶來了很大的衝擊。第二種

thing that you need to be very careful about is not using slangs in your everyday speech

你需要非常注意的是，在你的日常言語中不要使用俚語。

as long as you are talking at work. If you are talking to your friends it's alright to

只要你是在工作中說話。如果你是在和你的朋友說話，它是正常的'。

use slang words. But you should not use slang words when you are talking to people at work

使用俚語。但在工作中與人交談時，不應使用俚語。

or at professional relationships. The third thing that you need to be very careful about

或在專業關係。第三件事，你需要非常小心。

is not slurring. So slurring is when you speak out words very quickly and no one can understand

不是口齒不清。所以口齒不清是指你把話說得很快，沒有人聽得懂。

what you said, when you just said so quickly that people don't understand. So make sure

你說什麼，當你只是說這麼快，人們不'理解。所以要確保

that your words are distinct and very clear and you use positive, impactful words to make

你的話語是鮮明的、非常清晰的，你用積極的、有衝擊力的話語來表達你的觀點。

your relationships better.

你的關係更好。

The second way to master the art of communication is by expanding your vocabulary. In the previous

掌握交際藝術的第二個方法是擴大詞彙量。在前面的

tip I talked to you about word choice. So how can you choose among words if you don't

小貼士我跟你說過選詞的問題。那麼，如果你沒有'，如何在詞語中進行選擇呢？

have enough words in your vocabulary bank? So you should make an attempt to expand your

你的詞彙庫裡有足夠的詞彙嗎？所以你應該嘗試擴大你的

vocabulary by reading vocabulary books or watching our videos on vocabulary at let's

通過閱讀詞彙書或觀看我們的詞彙視頻來提高詞彙量，在let's

talk. This is on way to strengthen your vocabulary and sound more educated, more learned to those

說話。這是加強你的詞彙量，聽起來更有教養，更有學問的方式，對那些。

who are listening to you. But you have to be very careful when it comes to vocabulary.

誰在聽你說話。但在詞彙方面，你必須非常小心。

You can use good and hard vocabulary with people that you think can understand. But

你可以對你認為能理解的人使用好的和硬的詞彙。但是

if you think that a lay person would not understand difficult vocabulary, so that's time where

如果你認為一個非專業的人不會理解困難的詞彙，所以，這時間'的地方。

you need to use graded vocabulary which means easier vocabulary. The second thing that you

你需要使用分級詞彙，這意味著更容易的詞彙。第二件事，你

need to take care of is the intonation when you speak. So intonation is the rising and

需要注意的是說話時的語調。所以語調就是上升和

the lowering tone of your voice. If I speak to you in a monotone, I will almost sound

你的聲音降低的語調。如果我用單音跟你說話，我幾乎會聽起來

like a robot. And I will not be able to catch your attention. So it's important that you

像機器人一樣。而我將無法吸引你的注意力。所以，重要的是，你

have a rising tone and a lowering tone, so that you can keep the attention of the speaker

有升調有降調，這樣可以保持說話人的注意力。

to yourself and only yourself. The third thing that you need to take care about is the pace

給自己，也只有自己。第三件事，你需要注意的是，你的節奏

of your speech. So if you speak way too fast. Obviously the hearer would not be able to

的講話。所以如果你說話的速度太快。很明顯，聽眾將無法。

understand. But sometimes when you are speaking fast, it also reflects that you are very excited.

理解。但有時當你講得很快的時候，也反映出你很興奮。

So if you want to hide your excitement try and speak a bit calmly, which reflects thoughtfulness

所以，如果你想掩飾自己的興奮，儘量說得平和一些，這樣能體現出體貼的態度

and intelligence of course. And the last tip that you need to take care about is your volume.

當然還有智力。而最後一個技巧，你需要注意的是你的音量。

So can definitely not speak in one volume and just go on in that volume. Just imagine

所以絕對不能用一個卷子說話，就用那個卷子去說。試想一下

if a painter used only one paint in the painting, that wouldn't be nice, right? We want lots

如果一個畫家在畫中只用一種顏料，那就不好了，對嗎？我們要很多

of colours. So in the same way the volume of your speech should keep changing. You should

的顏色。所以同樣的，你說話的音量也應該不斷變化。你應該

take the hearer or the listener on a roller- coaster ride of communication, where you go

帶領聽者或聽者坐上溝通的雲霄飛車，在那裡你會走到

up and you go down. They have a great experience listening to you, having all their attention

上升，你就會下降。他們有一個很好的經驗，聽你說話，有他們所有的注意力。

exclusively to you.

專屬於您的。

The third tip that I have for you is to use your emotions as an effective communicator.

我給你的第三個建議是，利用你的情緒作為一個有效的溝通者。

The key here is to not let your emotions overflow. So you should show your emotions without being

這裡的關鍵是不要讓自己的情緒溢出來。所以，你應該在不被

too emotional. It doesn't matter if you cry in front of someone. You don't need to feel

太情緒化了。在別人面前哭也無所謂。你不需要覺得

about it. They know that you are a very passionate person who desires success, has certain aims

關於它。他們知道你是一個非常有激情的人，渴望成功，有一定的目標。

and ambitions. But if you cry in front of someone, it shows a very tender side of you.

和野心。但如果你在別人面前哭了，就會表現出你很溫柔的一面。

It shows that you are a very soft hearted person who understands another person's situation.

這說明你是一個很心軟的人，能理解別人'的處境。

Even if you get angry, it’s not that bad, really? Unless you get angry very often. Sometimes

即使你生氣了，也沒有那麼糟糕，真的嗎？除非你經常生氣。有的時候

anger reflects seriousness. So if you are very serious about a matter and you have an

憤怒反映了認真的態度。所以，如果你對一件事非常認真，而你又有一個。

intense expression on your face, an intense emotion, then it is alright. It will help

臉上有強烈的表情，強烈的情緒，那麼它是好的。會有幫助的

the listener to understand the seriousness of the situation and sometimes if you laugh

傾聽者瞭解情況的嚴重性，有時如果你笑了

a lot like you do most of the time. It shows that there is a fun side to you and that you

很像你大部分時間做的事。這說明你也有有趣的一面，而且你也有

don't take difficult circumstance too seriously. So it's alright if you show your emotions,

不要把困難的環境看得太重。所以，如果你表現出你的情緒，也沒關係。

they can be a very powerful tool to communicate with someone. So don't shy away from your

他們可以是一個非常強大的工具，與人溝通。所以，不要羞於接受你的。

emotions. Show them but use them to communicate effectively.

情緒。展現出來，但利用它們進行有效溝通。

The fourth key to perfect communication is perfect enunciation. Does this mean same as

完美溝通的第四個關鍵是完美的發音。這是否意味著與

pronunciation? No pronunciation is to say out a word correctly. But enunciation means

發音？沒有發音就是把一個詞正確的說出來。但發音的意思是

to say out a word clearly. So I like I told you in a tip before this that you should not

才能清楚地說出一個字。所以我就像我在之前的一個小貼士裡告訴你的那樣，你不應該。

slur while you speak. This means that you should not speak words too quickly. The point

說話時口齒不清。這就是說，你說話的語速不要太快。意思是

is that you should speak out your words clearly and distinctly so that the listener can understand

就是你要把你的話清晰明瞭地說出來，讓聽眾能夠理解。

you. However, it is important that you don't sound unnatural by distinctly saying every

你。然而，重要的是，你不要聽起來不自然，鮮明地說出每一個。

word, which will go very wrong. So what's needed it that it should be clear but not

字，會出很大的問題。所以，什麼'的需要它，它應該是明確的，但不

very distinct. So make sure you get the enunciation right so that the listener can hear the punch

非常鮮明。所以要確保你的發音正確，讓聽眾能聽出拳頭的意思

in your voice when you are talking.

在你說話的時候，你的聲音。

All the tips that we have looked at before are where we are talking about verbal communication

我們之前看的所有技巧，都是我們在說語言溝通的地方。

where you use your words. It's very important that what you say through words, it really

你在哪裡使用你的語言。這是非常重要的，你說什麼通過的話，它真的

impacts your communication but as important is what you don't say while you are communicating.

影響你的溝通，但同樣重要的是你不說，而你正在溝通。

Here we are talking about your body language. Which means how do you use your hand and how

這裡我們說的是你的身體語言。就是說你的手怎麼用，怎麼用。

do you use your body, what position are you sitting in. Are you looking into the eyes

你用你的身體，你坐在什麼位置。你是否在看著眼睛

of the person that you are talking to? All these points really affect your communication

的人，你正在談論？所有這些點都會影響你的溝通

very strongly. So if you sit with hands like this and you don't move them at all. This

非常強烈。所以，如果你這樣坐著，手卻一動不動。這個

stiffness shows that you are kind of a bit arrogant person who is not interested in listening

僵硬，說明你是個不愛聽話的人，有點傲慢

to the other person. Maybe you are not arrogant and you are really interested in the communication

到對方。也許你並不自大，你真的對交流感興趣

but it shows that you are not. So it's better to keep your hands loose and be very demonstrative

但這說明你不是。所以，還是放開手腳，很有示範性的好

with your hand. Now this doesn't mean that go around making different patterns with your

用你的手。現在，這並不意味著，到處去做不同的模式與你的

hand and the listener would think, ok what is she going to do next? Not like that, but

手，聽眾會想，好吧，她接下來要做什麼？不是這樣的，而是

that you use them to express yourself correctly. Now coming to your eyes. It's very important

你要正確地使用它們來表達自己。現在來談談你的眼睛。這是非常重要的

that you look in the eyes of the person that you are talking to. Have you ever spoken to

你看你說話的人的眼睛。你有沒有跟

somebody who is not looking into your eyes and is looking everywhere except at you? What

有人不看你的眼睛，到處看，除了看你？ぐ或

does it show; it reflects a lack of interest in what you are talking. So that person is

是否表現出來了，它反映出你對所講的內容缺乏興趣。所以這個人是

possibly not interested in listening to you. So if you do that to someone for any reason.

可能沒有興趣聽你說話。所以，如果你出於任何原因對別人這麼做的話。

Make sure you don't do that anymore and you look carefully in their eyes and show that

確保你不再這樣做，你仔細地看著他們的眼睛，並表示

you are interested in listening to them. The final thing that you need to be careful about

你有興趣聽他們說話。最後，你需要注意的是

in terms of body language is position. Especially when you are in a meeting or giving a presentation.

在肢體語言方面就是位置。特別是當你在開會或者做演講的時候。

You should be very careful about where you are standing and how you are standing. Sometimes

你應該非常小心你所站的位置和你所站的方式。有時

you would choose to even sit down while giving a presentation which is absolutely correct.

你會選擇在做演講時甚至坐下來，這是絕對正確的。

There's nothing wrong about it, just that it shows that you are very casual. But it's

這沒有什麼不好，只是說明你很隨意。但它

ok to be casual if you are working with your close colleagues or people that you know very

如果你和你的親密同事或你非常熟悉的人一起工作，你可以很隨意。

well. However, if you are giving a meeting to about a thousand people. It's important

以及。但是，如果你要給大約一千人開會。它的重要

that you stand, which shows strength in what you are talking and it catches the listener's

你站在那裡，這表明你在說什麼的力量，它抓住聽眾的

attention entirely. So these are the tips for body language. Make sure that you incorporate

完全的注意力。所以這些都是肢體語言的技巧。確保你將

them in your communication because this is as important as the words you choose.

他們在你的溝通中，因為這和你選擇的詞語一樣重要。

The idea for all these principles that I have shared with you is to add variety to your

我與大家分享的所有這些原則的想法是為了增加你的多樣性。

communication. Think of yourself, would you like to talk to a person who talks at one

溝通。想一想自己，你是否願意和一個說話的人在一

speed, one tone, without any emotion, without any passion? No, that person is too predictable

速度，一個音調，沒有任何情感，沒有任何激情？不，那個人太容易預測了

and you know what they are going to say and you even lose interest when they are talking.

而且你知道他們要說什麼，當他們說話的時候，你甚至會失去興趣。

So the challenge is that you should use all these tips that I have shared with you and

是以，挑戰是你應該使用我與你分享的所有這些技巧，並。

become a master communicator, effective communicator. Make sure you practise all of these tips in

成為一個溝通高手，有效的溝通者。確保你實踐所有這些技巧，在

your everyday life and I hope this was very helpful for you. So thank you, this is Michelle

你的日常生活，我希望這對你很有幫助。謝謝你，我是米歇爾

signing off from Skillopedia, the place to learn skills for the real world.

從Skillopedia簽字，學習技能的地方，為現實世界。