字幕列表 影片播放 列印英文字幕 Business is changing. Fast. In this digital age, everyone, and everything, is connected...digital age everyone and everything is connected transforming the way we interact with our customers. Salesforce makes easy to use cloud-based business applications that help you stay connected to your customers prospects, partners and more. It's the world's number one CRM platform, enabling businesses to sell, service and market like never before. And it's the customer success platform, helping you to connect to your customers in a whole new way. With Sales Cloud you'll always have the information you need to close deals, collaborate and sell as a team. Manage contacts and track opportunities from first contact to final handshake Service Cloud allows you to deliver a world-class customer service experience. Track customer activity across every channel from online, to on the line. Increase agent productivity and resolve issues fast, to keep customers truly satisfied. With Marketing Cloud you can create personalised one-to-one customer journeys and powerful multichannel marketing campaigns that generate leads and drive sales. And with Community Cloud you can build vibrant, engaging communities, that help customers, partners and employees help themselves and each other Make quicker, smarter decisions with Analytics Cloud. Turn big data into a big advantage by uncovering new insights and taking action instantly from any device With App Cloud you can build modern employee and customer facing apps that engage and excite all within a secure trusted and instantly mobile environment and now with IoT cloud you can connect all your data from the Internet of Things to the rest of Salesforce, for better insights and real-time customer actions. And because Salesforce is cloud-based all your information is up-to-date, in real time and available wherever you are. So you can even run your entire business from your phone. This is the world's leading enterprise cloud ecosystem. This is the customer success platform. This is Salesforce.