Name: 如何在工作中更專業？5 個常用短語 (How to be more professional at work: 5 phrases to use)
Uploaded: 2025-07-21T18:01:44.000Z
Duration: 21 min 29 s

未來簡單式

So, E, what you're telling me is if I do what you say, I'll be more professional, I'll be able to handle problems at work?

所以，E，你的意思是，如果我照你說的做，我就會更專業，我就能處理好工作中的問題？

Today's lesson, I'm going to give you five things that you can do that will help you at work solve some problems and make you seem, not seem, be more professional.

今天這節課，我將給大家介紹五件你可以做的事情，它們將幫助你在工作中解決一些問題，讓你看起來，而不是看起來，更加專業。

But just before we do that, I want you to just look down, click like for the video.

但在此之前，我希望大家先往下看，點擊 "喜歡 "觀看視頻。

Just take a second or two to do that, and I'm going to go through what we're going to  We're going to go through the five things, we'll have a little bit of a quiz, we're going to give you some bonus information, and of course, homework.

只需花一兩秒時間，我就會告訴你我們要做什麼，我們要做的五件事，我們會有一個小測驗，我們會給你一些額外的資訊，當然，還有家庭作業。

Thanks for coming back and watching, and let's go to the lesson.

謝謝大家回來收看，現在開始上課。

So, a lot of times at work we have issues, especially what the problem is when we have to deal with people equal to ourselves, our colleagues, colleagues we work together, co-workers.

是以，很多時候在工作中我們都會遇到一些問題，尤其是當我們不得不與與自己平等的人、我們的同事、我們一起工作的同事、同事打交道的時候，問題就來了。

Colleagues is what you say in a more professional way, co-worker in a more casual way.

說 "同事 "更專業，說 "同事 "更隨意。

但也要和我們的老闆談談，對吧？

It's easy to talk to someone who's not at the same level as you, but when you have to speak to someone higher.

與不在同一水平線上的人交談很容易，但當你必須與更高水平的人交談時。

These will hopefully help you deal with those situations, especially when English isn't your first language.

希望這些內容能幫助您應對這些情況，尤其是當英語不是您的母語時。

It'll make you be professional and be taken seriously.

這會讓你變得專業，並受到重視。

The first one, I want to make sure we're on the same page.

首先，我想確保我們的觀點是一致的。

As you know, I wrote, it has two meanings actually.

如你所知，我寫道，它實際上有兩個含義。

Some people say it means just this, but really, the way in which you say it will denote or give the idea of what you really want to get across.

有些人說它只是這個意思，但實際上，你說它的方式會表示或給出你真正想要表達的意思。

The first one is, I'm not sure you understand.

第一個問題是，我不確定你是否理解。

So if I say, I'm talking to you, da-da-da-da, da-da-da-da-da, and then you're like, uh-huh, uh-huh, uh-huh, yeah, uh-huh, uh-huh, I'm like, okay, I just want to make sure we're on the same page.

所以，如果我說，我在跟你說話，噠噠噠，噠噠噠，噠噠噠，然後你就會說，嗯嗯，嗯嗯，嗯嗯，嗯嗯，嗯嗯，嗯嗯，我就會說，好吧，我只是想確保我們在同一頁上。

You know you have to come to work when you are supposed to be at work.

你知道你必須在該上班的時候上班。

嗯哼，好吧，我們的想法是一致的。

And sometimes, maybe you're sitting there in the meeting, the boss is talking, many big words, a lot of stuff, and you're like, okay, I just want to make sure we're on the same page, because I think this, and I want to make sure that's correct.

有時候，也許你正坐在那裡開會，老闆正在說話，說了很多大話，說了很多東西，你就會想，好吧，我只是想確保我們的想法是一致的，因為我是這麼想的，我想確保這一點是正確的。

That will let the other person know that you're trying to confirm the message that you've been given.

這會讓對方知道你在試圖確認對方給你的資訊。

That's a good thing, because it says, I'm serious, and I want to make sure we understand each other so everybody does their job properly.

這是件好事，因為這表明，我是認真的，我想確保我們相互理解，這樣每個人都能做好自己的工作。

So, the first one, you want to make sure they understand so there aren't any mistakes made.

所以，第一點，你要確保他們理解，這樣就不會出錯。

The other one is, you're making sure that you let people know that your job is important to you, and you want to be clear to make sure you take the correct actions.

另一個是，你要確保讓別人知道，你的工作對你很重要，你要清楚地確保自己採取正確的行動。

This is an interesting one, because when you say, I need your help, you're thinking, well, how does that make me more professional?

這是個有趣的問題，因為當你說 "我需要你的幫助 "時，你會想，這怎麼能讓我更專業呢？

Basically, someone is doing something incorrect, or they're not doing what they promised to do, and what you're doing is saying something in a way that makes them think that they're helping or contributing, so you can turn around and say, hey, you're screwing up, that means making a mistake, we need to address it and change it.

基本上，某人正在做一些不正確的事情，或者他們沒有做他們承諾要做的事情，而你要做的就是說一些話，讓他們覺得他們在幫忙或做貢獻，這樣你就可以轉過頭來說，嘿，你搞砸了，這意味著犯了一個錯誤，我們需要解決它並改變它。

But if it's your boss, you can't say you're screwing up, can you?

但如果是你的老闆，你就不能說自己搞砸了，不是嗎？

So, you go, boss, I need your help, I have this problem.

所以，你去找老闆，我需要你的幫助，我有這個問題。

You haven't paid me, man, you gotta pay me.

你還沒給我錢，夥計，你得給我錢。

我需要你的幫助，請付錢給我。

So, but you say that to someone, maybe someone is at your office, they're making fish at the office, putting it in the microwave, you told them a couple of times, other employees are complaining, this is a good person, but you don't want to have too much confrontation, that means fighting, you might say, hey, Mr. E, I need your help, we have a situation in the lunchroom.

所以，但你對某人說，也許有人在你的辦公室，他們在辦公室做魚，把魚放進微波爐，你告訴過他們幾次，其他員工在抱怨，這是一個好人，但你不想有太多的對抗，這意味著戰鬥，你可能會說，嘿，E 先生，我需要你的幫助，我們在午餐室有一個情況。

And of course, E will think that they're helping, yeah, how can I help out?

當然，E 會認為他們在幫忙，是啊，我怎麼能幫忙呢？

We need you to stop cooking the fish in the microwave, because it's making the other workers sick.

我們需要你停止用微波爐煮魚，因為這會讓其他工人生病。

I need your help to do that, to make the other workers feel good, okay?

我需要你的幫助，讓其他工人感覺良好，好嗎？

So, it's a way of taking the pressure off them, so they are able to talk to you and not feel that they're being pointed at, like, you need to do this, you need to do that.

是以，這是一種減輕他們壓力的方式，這樣他們就能與你交談，而不會覺得被人指指點點，比如，你需要這樣做，你需要那樣做。

It's also a good one you can take home with your partner.

這也是一個可以帶回家與伴侶分享的好機會。

Anyway, number three, I believe and my perspective is, I'm going to go straight here, right, and talk about, don't start with, I think or I'm not sure.

不管怎麼說，第三點，我相信，我的觀點是，我要直接在這裡談，對吧，不要以 "我認為 "或 "我不確定 "開頭。

You didn't do it with the other ones, I'm like, yeah, well, here is what the deal is.

你沒有和其他人一起做，我就想，是啊，好吧，事情是這樣的。

A lot of times, because you're not a native speaker, you might say, I think, you know, I think or I'm not sure, but this is not a strong way, remember I said I also want you to be taken seriously?

很多時候，因為你不是母語人士，你可能會說，我想，你知道，我想，或者我不確定，但這不是一個強有力的方式，還記得我說過我也希望你被認真對待嗎？

It's not a strong way to say, I think or I'm not sure, because I think is like, eh, changing it to I believe is a stronger statement.

用 "我認為 "或 "我不確定 "來表達並不恰當，因為 "我認為 "就像 "嗯"，改成 "我相信 "會更有力。

I believe in the power of Jesus, okay, you know, they don't say, I think Jesus is power, they go, I believe in the power of Jesus is strong.

我相信耶穌的力量，好吧，你知道，他們不會說 "我認為耶穌是力量"，他們會說 "我相信耶穌的力量是強大的"。

So, you say, I believe if we do this, next quarter we will be making a 25% profit, it's different than, I think, if we, if we, I'm going to take the glasses out, I think, I've been thinking that if we do this, no, no one's going to take you seriously, you've got to do it like this, I believe that if we do this, next quarter we'll all be driving Mercedes.

所以，你說，我相信如果我們這樣做，下個季度我們就會有 25% 的利潤，這和，我想，如果我們，如果我們，我要把眼鏡拿掉，我想，我一直在想，如果我們這樣做，不，沒有人會把你當回事，你必須這樣做，我相信如果我們這樣做，下個季度我們都會開上奔馳。

No, they take the car seriously, not you, but the point is made.

不，是他們認真對待這輛車，而不是你，但問題已經解決了。

I believe, where am I here, sorry, I believe in my perspective, that's also saying from my perspective, I'm not saying I'm 100% correct, I'm just saying from the knowledge that I have, what I'm dealing with, where I'm sitting, this is the idea I'm getting, and I believe, I believe this is the correct course.

我相信，我在這裡說到哪裡了，對不起，我相信我的觀點，這也是從我的角度來說的，我並不是說我是百分之百正確的，我只是說從我所掌握的知識、我所處理的事情、我所坐的位置來看，這就是我所得到的想法，我相信，我相信這是正確的方向。

I could be wrong, but I'm strongly thinking I'm correct, okay?

我可能錯了，但我強烈認為我是對的，好嗎？

So, my perspective is this, my view, I'm not taking anyone else's view, so it's a position of strength, and I believe it's also a position of strength.

所以，我的觀點是這樣的，我的觀點，我不接受其他人的觀點，所以這是一種強勢的立場，我相信這也是一種強勢的立場。

I think, and I'm not sure, if you're in a business environment, it leads people to not really trust you 100%, because they're like, if you're not sure, why should I be sure?

我認為，我不確定，如果你是在商業環境中，這會導致人們無法真正百分之百地信任你，因為他們會想，如果你不確定，我為什麼要確定？

If they're not sure, they don't want to do business with you.

如果他們不確定，就不會與你做生意。

If you've ever watched baseball, hey, it's out of the park, and the guy runs by, he just touches the base and keeps going, touches the base.

如果你看過棒球比賽，嘿，球飛出了公園，那傢伙跑了過去，他只是碰了一下壘，然後繼續跑，碰了一下壘。

You never see a guy in the baseball, hit it out of the park, get on the base and look around going, okay, what's going to happen next?

你從未見過一個人在打棒球的時候，把球打出去，上壘後環顧四周，好吧，接下來會發生什麼？

I don't know, let's just see how this is going to go, no, he moves, he moves, he moves.

我不知道，讓我們看看事情會怎麼發展，不，他動了，他動了，他動了。

So, when you're in the office and you go, yo, Mr. E, I just want to touch base about the project we were working on last week, I want to have a quick conversation, I am not going to waste your time, I don't want my time wasted, I want to be updated to know what is happening, but let's make it quick, we both have busy days, all right, so give me a little bit of information and I'll move on from here.

所以，當你在辦公室裡說："E 先生，我只是想了解一下我們上週正在進行的項目，我想和你簡單聊幾句，我不想浪費你的時間，也不想浪費我的時間，我想了解一下最新情況，但我們還是速戰速決吧，我們都很忙，好吧，給我一點資訊，我就繼續工作。

So, this is a great one to use, especially if you have to talk to a busy boss who's like, what do you want?

所以，這是一個很好的使用方法，尤其是當你不得不與一個忙碌的老闆交談時，他就會問，你想要什麼？

James, I'm busy and important, I'm moving my books around, as you can see, why?

詹姆斯，我很忙，也很重要，我把我的書搬來搬去，你也看到了，為什麼呢？

Boss, I just want to touch base, I was working on that project you asked me to do, I've got a report on my desk, whenever you want, I can bring it up.

老闆，我只是想跟你談談，我正在做你讓我做的那個項目，我桌上有一份報告，你什麼時候想看，我都可以拿上來。

I've touched base, I've updated you, told you there was a report, I've told you where it is, I'm done, okay, so you want to touch base with someone, you just want to get some quick information, move on so everybody is at the same place, touching base.

我已經聯繫過了，我已經向你們通報了最新情況，告訴了你們有一份報告，我已經告訴了你們報告的位置，我已經完成了，好吧，如果你們想聯繫某個人，你們只是想快速獲得一些資訊，那就繼續吧，這樣大家就都在同一個地方，聯繫好了。

Number five, okay, if you've been paying attention, everything's black and blue, black and blue, very, very open, but then I have this one in red, I will explain it to you, I have been told many a time, especially by my one special person, that I told you so is not good to say.

第五個，好的，如果你一直在關注的話，一切都是黑藍相間的，黑藍相間，非常非常開放，但是我有一個紅色的，我給你解釋一下，我被告知過很多次，特別是我的一個特別的人，我告訴你這樣說不好。

Now, I don't know what cultures it is okay to say, so I'm just saying, if you've ever done it in your culture, people might be upset, but in the English culture, nobody wants to hear I told you so.

現在，我不知道在什麼文化中可以這樣說，所以我只是說，如果你在你的文化中這樣做過，人們可能會不高興，但在英國文化中，沒人想聽我告訴過你。

Even when you did tell them so several times, you wrote it down and made a video about it, you're still not allowed to tell them they told you so, I told them so, anyway, you're not allowed to say it, so this is a way you can tell your boss or other employees without saying I told you so, I told you so, let's go to the board, huh, okay, so what you say is, I did previously mention that this was a possibility or could happen, how will you rectify this or how will you resolve this issue?

即使你已經告訴他們好幾次了，你寫下來了，還拍了視頻，但你還是不能告訴他們是他們告訴你的，是我告訴他們的，總之，你不能說，所以這是你可以告訴老闆或其他員工的一種方式，而不用說是我告訴你的，是我告訴你的，讓我們去董事會吧，呵呵，好吧，那麼你說的是，我之前確實提到過這是一種可能性或可能發生的情況，你將如何糾正或如何解決這個問題？

What you're really saying is, yo, I told you so, it's wrong, how are you going to fix this?

你真正想說的是，喲，我早就告訴過你，這是錯的，你打算怎麼解決？

But you didn't say that, because you're a professional, right, and it's all professionals, right, as all professionals, we want to make sure that we do a good job, no, not a good job, an excellent job, so I'm going to go and give you a quiz to test your knowledge and to see if you remember how to do this, all right, here's our five, and I'll see you in a second.

但你沒有這麼說，因為你是專業人士，對吧，所有的專業人士都是這樣，對吧，作為所有的專業人士，我們要確保我們做得很好，不，不是很好，是非常好，所以我要去給你們做個測驗，測試一下你們的知識，看看你們是否還記得怎麼做，好了，這是我們的五個人，我們一會見。

A quick review before we go to the quiz, do you remember the five sentences?

在我們進行測驗之前，先簡單回顧一下，你們還記得這五句話嗎？

I want to make sure we're on the same page, I want to make sure we both understand what's going on, I need your help, translation, we have a problem, and we need to deal with it, but it's actually your problem, and I need your help to solve it, I believe, or my perspective is, saying something from a position of strength so that people will believe more of what you're saying and will probably follow along, because you're correct, I want to touch base, I just want to have a quick conversation to be updated, not a long conversation, and I did previously mention that this might happen, how will you resolve it, I did tell you this is going to happen, how are you going to fix it now, now, on to the show, let's go to the quiz.

我想確保我們的想法是一致的，我想確保我們都明白髮生了什麼，我需要你的幫助，翻譯過來就是，我們遇到了問題，我們需要解決它，但實際上這是你的問題，我需要你的幫助來解決它，我相信，或者說我的觀點是，站在強勢的立場上說一些話，這樣人們就會更相信你說的話，可能就會跟著你走、因為你是對的，我想碰碰運氣，我只想快速交流一下，瞭解一下最新情況，而不是長篇大論，我之前確實提到過這種情況可能會發生，你將如何解決，我確實告訴過你這種情況會發生，你現在打算如何解決，現在，節目開始，我們來做個測驗。

Time to do the quiz, you ready, let's go to the board, so we did the quick review of the five phrases that should help you at work, and now let's take a look and see how well you learned your lessons, number one, Mr. E keeps warming up fish in the microwave at work after promising not to do it again, what do we say, do we say, I want to touch base, or I need your help, what phrase do you think will best help solve the problem without confrontation, if you said I need your help, you're correct, remember, you're inviting them to help you with the solution, less confrontation, better work environment.

是時候做測驗了，準備好了嗎，讓我們到黑板上來，我們快速複習了在工作中應該幫助你的五個短語，現在讓我們來看看你的經驗教訓學得怎麼樣。E先生總是在工作時用微波爐熱魚，但他保證不會再這樣做了，我們該怎麼說，是說 "我想和你談談 "還是 "我需要你的幫助"，你認為哪句話最能幫助解決問題而不會產生衝突，如果你說 "我需要你的幫助"，那你就說對了，記住，你是在邀請他們幫助你解決問題，減少衝突，改善工作環境。

Next, let's do the next one, Mr. E looks confused after you explained how you intend on starting the project, he's like, what, should you say I want to be on the same page, I want to make sure we're on the same page, or I want to touch base, if you picked A, you are correct, you want to make sure you're on the same page, a look of confusion is that that person understands up to a point, but maybe not further, they need some help, you want to be the one who makes sure that you're on the same page by explaining if necessary, okay, you don't want to touch base, it's not a quick meeting, because they're already confused.

接下來，讓我們做下一個，Mr.在你解釋了你打算如何開始這個項目後，E 先生看起來很困惑，他說："什麼，你應該說我想站在同一條戰線上，我想確保我們站在同一條戰線上，還是我想碰碰運氣，如果你選了 A，你是對的，你想確保你們站在同一條戰線上、

Number three, you told Mr. E not to do something, and now he has a problem, what is the best way to engage with this person, that means make contact, communicate, if you said B, you are correct, I did previously mention, which previously means before now, that this might happen, right, and now how will we resolve it, or how will you fix it, you're basically saying, hey, you screwed up, you got to fix it, but it's a nice way of saying it without saying what is the magic word you're not supposed to say, I told you so, do not say that.

第三，你告訴 E 先生不要做某事，現在他有了問題。如果你說 B，你是對的，我之前確實提到過，之前的意思是現在之前，可能會發生這種情況，對吧，現在我們要如何解決，或者你要如何解決，你基本上是在說，嘿，你搞砸了，你得解決它，但這是一種很好的說法，沒有說你不應該說的那個神奇的詞是什麼，我告訴過你，不要這麼說。

Number four, you want Mr. E to take you seriously, what is a way in which you can do that, would it be number A, I did previously mention that this might happen, or B, I believe or my perspective is, which one, I believe or my perspective is, as mentioned before, when you say I believe, it's strong, stronger than I think, which is I have an idea, I believe is a firm holding of an idea in your mind, my perspective, the way that I see it, that I'm looking at it with all the information that I have and expertise, my perspective is this, this is how I look at it, and it might be beneficial for you, beneficial meaning good for you.

第四，你希望 E 先生認真對待你，你有什麼辦法做到這一點？E 認真對待你，你有什麼辦法做到這一點，是 A，我之前確實提到過這可能會發生，還是 B，我相信或我的觀點是，哪一個，我相信或我的觀點是，如前所述，當你說我相信時，它很強烈，比我想的更強烈、我相信是你心中堅定的想法，我的觀點是我看到它的方式，我用我掌握的所有資訊和專業知識來看待它，我的觀點是這樣的，我是這樣看待它的，它可能對你有益，有益的意思是對你有好處。

Now, finally, you want Mr. E to know your interruption will not be long, what do you need to say that you can get to talk to this person who is probably busy, and maybe they are a superior, that you can get in to talk to them and they will allow it, what would you say, I need your help or I want to touch base, this one's a bit tricky, yes, if you say I want to touch base, just like we're talking about baseball, just a second, I'm going to touch the base and move on, you're busy, you don't have time for me to take up your time, when I say I need your help, in this particular situation, they might think, well, Johnson, I'm a very, very busy man and I don't have the time to give to you that you may need towards this problem, so perhaps, well, no, just I need to touch base is enough to say this is it, this is it, I'm out, I want to touch base because the interruption, unlike my tongue, will not be long, anyway, you got perfect on your quiz, we did do a mild review just before we got to it, so let's go to the board, because as you know, I always give a quiz, then I'd like to give you a little bit extra, because you've done this video this long, clearly, I want to give you something that will help you a little bit further and this thing I'm going to give you is called nonverbal communication, I gave you two statements and what I'm going to give you now will make those two statements much more powerful, right, and how do I do this, first, do you remember when I said I need your help, you can say it like this, Johnson, I need your help, that's aggressive, that's powerful, that's very manly, that's good, yeah, now, remember, when I said you want to say this statement, it was more about someone's causing a problem and you want to invite them in, being assertive or aggressive in this case might make them step back, so I have to preface this, let me say something before I continue, some of you may be offended because you go, oh my gosh, you're saying this and it's not true, in body language terminology, a tilted head is more of a female gesture of I am listening to you, while a straight head gesture is more authoritative or assertive, check out your body language books, you'll see for yourself, so I need your help in tilting your head, makes it much more of a softer gesture, so that the person doesn't feel like you're going to be aggressive or they're in trouble, so it's a way of bringing them in, now, if you want to know why, the word I was trying to avoid is the word submissive, it happens in the animal kingdom, anyone who's ever owned a dog, the dog will put its neck up to be bitten by another dog to say, I am no threat to you, I cannot hurt you, by putting your neck forward, you're saying, look, I am very vulnerable right now, I cannot hurt you, and by saying I cannot hurt you, the other person feels, oh, then I am safe, and then we bring them into the trap, sorry, what I mean by that is because you seem a little bit more as a non-threatening person, that they are more able to open up to you and work with you, so tilt your head when you say, Johnson, I need your help with this problem I'm having, you know it's their problem, but you want to invite them in, second one, I want you to keep your eyes on the person and do not speak when you use this one, I did previously mention that this might happen, now how will you resolve this issue, notice I didn't speak for about three seconds, don't speak, don't fill the space, I did a video previously about holding, when there's a gap in a conversation for more than three seconds, people feel uncomfortable, and then you know it's time to end a conversation, this time I'm not ending the conversation, I'm allowing you to fill that space by saying, listen, there was a problem, I told you it was going to happen, how are you going to fix it, you need to speak, I'm not going to tilt my head, I'm not being, I'm here to help you, I'm not, you screwed up son, own up to it, fix it, cool?

最後，你想讓 E 先生知道你的打斷不會太久。E 知道你的打斷不會太久，你需要說什麼才能和這個可能很忙的人交談，也許他是你的上級，你可以進去和他交談，他們會允許的，你會怎麼說、我需要你的幫助，或者我想和你談談，這個問題有點棘手，是的，如果你說我想和你談談，就像我們在談論棒球一樣，等一下，我想和你談談，然後繼續前進，你很忙，沒有時間讓我佔用你的時間、當我說我需要你的幫助時，在這種特殊情況下，他們可能會想，好吧，約翰遜，我是一個非常非常忙的人，我沒有時間給你，你可能需要解決這個問題，所以，也許，好吧，不，只是我

So, these are non-verbals and these are when you should use them, best time to use them, okay?

所以，這些都是非謂語，這些是你應該使用它們的時候，使用它們的最佳時機，好嗎？

Keep that in mind, it's going to supercharge your professionalism at work, people will take you seriously definitely, and when you do come with the other one with the head tilted, they'll actually trust you, meaning you're there to help them, cool?

牢記這一點，你在工作中的專業素養就會大大提高，人們肯定會認真對待你，當你和另一個歪著頭的人一起來的時候，他們會真正信任你，這意味著你是來幫助他們的，很酷吧？

Now, here's what I want you to do for homework, because as we always have, like, it's a classroom, right?

現在，我要你們做的是家庭作業，因為我們總是這樣，就像，這是一個教室，對嗎？

And I want you to take this experience that you've been having with me out into the real world and make it work for you.

我希望你們能把和我在一起的這些經驗帶到現實世界中去，讓它為你們所用。

Best way to do that is our homework, and in this case, the first one thing I want you to do is write down where you would use one of these phrases, like, write, get into your head, sit down and go, okay, there's this guy at work, he never listens to what I say and he's always got problems, I've got to use this, I did previously mention, that's a good place.

最好的方法就是我們的家庭作業，在這種情況下，我要你做的第一件事就是寫下你會在哪裡使用這些短語，比如，寫下，進入你的大腦，坐下來，然後說，好吧，工作中有這麼一個人，他從來不聽我說的話，總是有問題，我得用這個，我之前提到過，這是個好地方。

This will help you prepare you for when you meet this person or the situation comes up, you'll be prepared to speak and you will sound very professional, okay?

這將幫助你做好準備，當你見到這個人或遇到這種情況時，你會做好發言的準備，你的聲音也會聽起來非常專業，好嗎？