Name: 西蒙-辛克的領導力指南 | MotivationArk (Simon Sinek’s guide to leadership | MotivationArk)
Uploaded: 2024-12-06T22:02:55.000Z
Duration: 10 min 49 s

to 不定詞

There are two things that I think that great leaders need to have.

我認為，偉大的領導者需要具備兩樣東西。

頻率副詞

And I think these things are very often forgotten.

Leaders are so often so concerned about their status or their position in an organization, they actually forget their real job.

領導者往往太在意自己在組織中的身份或地位，實際上忘記了自己真正的工作。

And the real job of a leader is not about being in charge.

而領導者的真正職責並不在於掌權。

It's about taking care of those in our charge.

這是為了照顧我們所負責的人。

我認為人們沒有意識到這一點。

我不認為人們會為此進行訓練。

When we're junior, our only responsibility is to be good at our jobs.

當我們還是初級員工時，我們唯一的責任就是做好本職工作。

And some people actually go get advanced educations so that they can be really good at their jobs, accountants or whatever, right?

有些人實際上是去接受高等教育，這樣他們就能成為真正出色的會計師或其他什麼人，對嗎？

And you show up and you work hard and the company will give us tons and tons of training how to do our jobs.

你出現在這裡，努力工作，公司就會給我們提供大量的培訓，讓我們學會如何工作。

They'll send us away for a few days to get trained in whatever it is that we're doing for the company.

他們會讓我們離開幾天，接受培訓，無論我們為公司做什麼。

And then they expect us to go be good at our jobs.

And if you're good at your job, they'll promote you.

如果你工作出色，他們就會提拔你。

And at some point, you'll get promoted to a position where we're now responsible for the people who do the job we used to do.

到了一定時候，你就會被提拔到一個職位上，我們現在要對做我們以前工作的人負責。

但沒有人告訴我們如何做到這一點。

And that's why we get managers and not leaders.

這就是為什麼我們得到的是管理者而不是領導者。

Because the reason our managers are micromanaging us is because they actually do know how to do the job better than us.

因為我們的經理之所以對我們進行微觀管理，是因為他們確實比我們更瞭解如何做好這份工作。

Really, what we have to do is go through a transition.

實際上，我們要做的是經歷一個過渡。

And unfortunately, some people will never make that transition at all, which is we have to go this through this transition of being responsible for the job, and then turning it to somebody who's now responsible for the people who are responsible for the job.

不幸的是，有些人根本無法實現這一轉變，也就是說，我們必須經歷這樣的轉變：對工作負責，然後把工作交給現在對工作負責的人的人。

And as I said before, one of the great things that is lacking in most of our companies is that they are not teaching us how to lead.

正如我之前所說，我們大多數公司所欠缺的重要一點就是，他們沒有教我們如何上司。

And leadership is a skill like any other, is a practicable, learnable skill.

領導力和其他技能一樣，是一種實用的、可學習的技能。

If you practice it all the days, you will get good at it and you will become a strong leader.

如果你堅持不懈地練習，你就會成為一名優秀的領導者。

If you stop practicing, you will become a weak leader.

如果停止練習，你就會成為一個軟弱的領導者。

Like parenting, everyone has the capacity to be a parent.

就像為人父母一樣，每個人都有能力成為父母。

Doesn't mean everybody wants to be a parent.

這並不意味著每個人都想成為父母。

And doesn't mean everybody shouldn't be a parent.

但這並不意味著每個人都不應該為人父母。

我們每個人都有能力成為領導者。

Doesn't mean everybody should be a leader.

這並不意味著每個人都應該成為領導者。

And it doesn't mean everybody wants to be a leader.

這並不意味著每個人都想成為領導者。

And the reason is because it comes at great personal sacrifice.

原因是，這需要付出巨大的個人犧牲。

Remember, you're not in charge, you're responsible for those in your charge.

記住，你不是負責人，你要對你負責的人負責。

That means things like when everything goes right, you have to give away all the credit.

這就意味著，當一切順利時，你必須把所有的功勞都讓給別人。

And when everything goes wrong, you have to take all the responsibility.

當一切出錯時，你必須承擔所有責任。

That It's things like when something does actually break, when something goes wrong, instead of yelling and screaming and taking over, you say, try again.

比如，當有東西真的壞了，當有東西出錯了，你不會大喊大叫，不會接管一切，而是說，再試一次。

When the overwhelming pressures are not on them, the overwhelming pressures are on us.

當壓倒性的壓力不在他們身上時，壓倒性的壓力就在我們身上。

At the end of the day, great leaders are not responsible for the job.

說到底，偉大的領導者並不負責工作。

They're responsible for the people who are responsible for the job.

他們要對負責這項工作的人負責。

They're not even responsible for the results.

I love talking to CEOs and say, what's your priority?

我喜歡和首席執行官們哈拉，問他們，你們的首要任務是什麼？

And they put their hands on their hips all proud and say, my priority is my customer.

他們驕傲地雙手叉腰說，我的首要任務是客戶。

You haven't talked to a customer in 15 years.

你已經有 15 年沒和客戶說過話了。

There's no CEO on the planet responsible for the customer.

在這個星球上，沒有哪個首席執行官會對客戶負責。

They're responsible for the people who are responsible for the people who are responsible for the customer.

A few months ago, I stayed at the Four Seasons in Las Vegas.

幾個月前，我住在拉斯維加斯的四季酒店。

And the reason it's a wonderful hotel is not because of the fancy beds.

之所以說它是一家很棒的酒店，並不是因為它有多豪華的床。

任何一家酒店都可以去買一張高級床。

The reason it's a wonderful hotel is because of the people who work there.

它之所以是一家出色的酒店，是因為這裡的員工。

If you walk past somebody at the Four Seasons in this and they say hello to you, you get the feeling that they actually wanted to say hello to you.

如果你從四季酒店的某個人身邊走過，他跟你打招呼，你會覺得他真的想跟你打招呼。

It's not that somebody told them that you have to say hello to all the customers, say hello to all the guests, right?

並不是有人告訴他們，你必須向所有的顧客問好，向所有的客人問好，對嗎？

Now, in their lobby, they have a coffee stand.

現在，他們在大廳裡擺了一個咖啡攤。

And one afternoon, I went to buy a cup of coffee.

And there was a barista by the name of Noah who was serving me.

有一位名叫諾亞的咖啡師正在為我服務。

And I had so much fun buying a cup of coffee.

其實我覺得我給了 100%的小費，對吧？

So as is my nature, I asked Noah, do you like your job?

於是，我習慣性地問諾亞，你喜歡你的工作嗎？

And without skipping a beat, Noah says, I love my job.

諾亞不緊不慢地說，我熱愛我的工作。

I said, what is it that the Four Seasons is doing that would make you say to me, I love my job.

我說，四季酒店到底在做什麼，能讓你對我說 "我熱愛我的工作"。

And without skipping a beat, Noah said, throughout the day, managers will walk past me and ask me how I'm doing, if there's anything that I need to do my job better.

諾亞說，一整天下來，經理們都會不緊不慢地從我身邊走過，問我做得怎麼樣，有沒有什麼需要改進的地方。

He said, not just my manager, any manager.

他說，不只是我的經理，任何經理都是如此。

And at Caesar's Palace, the managers are trying to make sure we're doing everything right.

在凱撒皇宮，經理們努力確保我們所做的一切都正確無誤。

當我們做錯事時，他們會抓住我們。

He says, when I go to work there, I like to keep my head under the radar and just get through the day so I can get my paycheck.

他說，當我去那裡工作時，我喜歡低調行事，只想過好每一天，這樣我就能拿到工資。

He says, here at the Four Seasons, I feel I can be myself.

他說，在四季酒店，我覺得我可以做我自己。

Same person, entirely different experience from the customer who will engage with Noah.

同一個人，與與諾亞接觸的客戶完全不同的體驗。

So we in leadership are always criticizing the people.

所以，我們領導層總是責備人民。

We're always saying we've got to get the right people on the bus.

我們總是說，我們必須讓合適的人上車。

If we create the right environment, we will get people like Noah at the Four Seasons.

如果我們創造了合適的環境，就會有像諾亞一樣的人來到四季酒店。

If we create the wrong environment, we will get people like Noah at Caesar's Palace.

如果我們創造了錯誤的環境，就會出現像凱撒宮的諾亞那樣的人。

And yet we're so quick to hire and fire, you can't hire and fire your children.

然而，我們如此迅速地僱傭和解僱，你卻不能僱傭和解僱你的孩子。

If your kids are struggling, we don't say, you got to see at school, you're up for adoption.

如果你的孩子有困難，我們不會說，你得去學校看看，你可以被收養了。

So why is it that when somebody has performance problems at work, why is it that our instinct is to say, you're out?

那麼，為什麼當有人在工作中出現績效問題時，我們本能地會說，你被淘汰了？

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西蒙-辛克的領導力指南 | MotivationArk (Simon Sinek’s guide to leadership | MotivationArk)

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