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That's a really good point. And did you consider -- hey, listen. Hi. James, from EngVid. A
lot of times, students want to learn conversational skills so they can start a conversation. But
when they do start these conversations, they tend to find that they're not included. Today's
lesson is how to include yourself. So it's a conversational skill about how to take a
conversation or -- yeah. Take your part in a conversation. Are you ready? It's going
to be fun. I'm going to teach you two techniques that have two different uses, all right? So
you can see here, E is saying, "Wow, Bob. That's a good point, but --". And the second
point he says is just, "Listen!" All right? Let's go to the board.
The "listen" one is called a "single-word imperative". All right? Why do we use it?
Well, you're in a conversation with somebody, and they're saying things you don't necessarily
like, and they're talking, and they're talking fast and loud and being, you know, very demonstrative
and showing their hands and talking. And you want to get in there, but you don't know how
you can break into the conversation to say something or comment because maybe you don't
like what they're saying. You do something like this: [snaps fingers] "Stop." What did
I do? I just said, "Stop." One-word imperative. An"imperative" is an order. And the funny
thing about the human brain is we've been trained since we were children to listen.
Remember when you were running, and your parents would go, "Stop!" Or they would go, "Listen!"
Or they would say, "No!" They didn't say sentences; they said one word. So we've been trained
for this. But it's very blunt, and we use for children or even dogs. Okay? I'm not saying
people are dogs. They're children. But it's very effective because we're conditioned for
one-word imperatives. As you get older, we learn to be more polite. So you say, "Listen
to me, please. Can you stop saying that, please?" We add politeness. But in a situation where
you need to stop someone immediately, the one-word imperative works because it gets
right to the point; it gets directly to the person. And what it does is -- look. It draws
attention to the intended action. "I don't want you to stop talking. I want the conversation
to go, but I want you to stop." Got it? So when I say "stop", you will stop speaking
because you're going to be, in your brain, "Stop what? What am I doing?" And that gives
an opening for me to come into the conversation. Or, "No." People are like, "No? No what?"
Because you don't explain, it raises their curiosity, and they're like, "Why did you
want them to stop? Why did you say 'listen'? Why did you say 'no'?" That stop in the conversation
allows you to step into the conversation and say what you need to say, okay? See? Stops
conversation. Words you can use as examples are "no", "stop", and "listen". And don't
explain it. Because when you do say, "Listen to me, please. Listen to me", it's almost
like you're saying, "You're not listening. It's not fair" and you're being a baby.
Now, I'm telling you; this is kind of rude. So don't think I'm telling you this is a good
way to start friends. That's why I said when you're in a situation where the person saying
something you may not agree, like, "All women should not work", you might say, "Excuse me?"
Don't say "excuse me"; just say, "Stop." They'll go, "What?" And then you go "boom". You say
your part right there. Right? You can say it for almost anything. It's immediate, and
it stops action. But it might be considered rude.
So what's an alternative? You don't want to be rude, but you want to be heard, and you
wanted people to come to your side, maybe agree with you. I've got another way of doing
it. This is called the "compliment and steal", okay? We use a compliment and a conjunction.
Notice I said "imperative" here. Well, we use a conjunction. What does a conjunction
do? It brings two statements together, right, and joins them. So the ideas are kind of linked
together. "I am happy, and I am nice." "And" makes the two come together. "I'm happy, and
I'm nice." Well, we're going to use this method to take the conversation from someone. Well,
why? People love compliments. Have you ever had someone say to you, "You look nice today,
and --"? And then you wait. "And what? And what? I look nice and what?" Or, you know,
"And I really love your car, and --." It grabs your attention, right? So when someone gives
you a compliment about you, naturally, you like it, so you listen, you focus. And when
they say "and", usually, we're waiting for more of a compliment. Right? This is why it's
kind of a bit sneaky.
So when you use the compliment, it draws attention from the speaker. So the speaker goes, "Huh?
What did you say about me? Aw, that's so nice." Right? But it also draws the attention of
the audience. Remember: Whoever's speaking, people are listening to. So if the speaker
stops speak and looks at you to say, "Thank you", then everybody else will look to see,
"Who are you talking to? Who is the speaker speaking to?" So now, you have the speaker
and the audience looking at you. Now it's time to lower the boom, as we say. Hit 'em.
Because of this, they've got all their focus on you. They're focusing on your conjunction.
So you could say something like, "Gee, Bob. That's a good point." He'll go, "Yes." "But
did you consider --." Now, they're focused. They have to respond to what you said. And
the audience is looking because he gave you it. So you've taken -- you didn't even take
it. The speaker gives you the conversation, okay? Because when they give you attention,
they give you the conversation for you to do what you like. And because you gave them
a compliment, they open the door with a smile and wait. And then, when you hit them, they
have to respond to that. Cool, huh? You get to say your piece, and everybody's looking,
and you've been nice about it. Over here, you're just saying, "Stop". They stop. You
have to go.
Now, we're going to take a second. And in the next point, I'm going to finish off what
we're doing here, okay? Ready?
So we talked about the two techniques. They seem very simple, but I'm telling you, they're
powerful. Because one, you might want to use it to demonstrate that you're an individual,
you have opinions, and you want to be respected; or -- sounds bad, but you don't respect the
person who's speaking; you don't want to give them -- you know, be polite.
The second one is a bit more polite, showing respect. So when we look here, okay, the single-word
imperative -- it's a pro: It's direct. "Listen" "stop." "No." It's direct, and it's honest.
People know that you're not happy or you don't agree, and you're saying it directly. You're
not trying to make friends; you're trying to make a point. So use it when you have to
be strong in a meeting or something. Right? Even with friends. "Let's go drinking." "No."
Don't say, "No. I don't want to." Just say, "No." They will ask you questions and give
you the attention, all right?
Problem, con. It can be seen as rude because you're not the treating them as equals. You're
treating them as an "I'm stepping away from you. I'm saying this. And that's the way it
is." The second thing is it takes respect away from the speaker because you're not engaging
or you're not speaking to the speaker like, "Hey. You know, I was just thinking -- you
were saying --." No. This is it. It's done. My respect for whatever you said or where
you're going: It's not there. So know that you're doing that, okay? It's a fine line
we walk, which means you have to be careful. Okay? You don't want to be rude, but you do
want to be honest and direct.
How about the "compliment and steal"? Using conjunctions with a compliment, remember?
"And" or "but" to take a person one way and then take it away. Well, number one, pro:
gives you the conversation. Literally. The speaker will go, "Oh, thank you. I'm glad
you appreciate my point. Or you agree with this?" Because I could say something like,
"Hey. I really like what you said when you said this. However --." And boom, you just
hit them. Okay? The audience listens to you. Remember? The audience, it was listening to
the speaker. As soon as the speaker addresses you -- which means says, "Really? And what
did you like?" -- as soon as they do that, not only do they give it to you, they bring
the audience to you. You don't have to go, "Please, everybody. Listen to me." They give
it to you. Cool?
Here's what we call a "con". A "con" means "not good". It can be seen as manipulative
because you're giving a compliment just to take the conversation. So as much as this
is rude, you have to be careful how you use this. Some people think, "Oh, you didn't really
mean what you said. You just wanted to --." "No. I meant it. That was a good point." So be
honest when you say it if you do like something they're saying. Or my favorite is to say this.
"I agree that you said that." And if you listen carefully, I didn't say anything. All I said
is "I agree that you said this statement." It doesn't mean I agree with anything you
said, okay? And I can say that. "Hey. I didn't say I liked that. I just agree that you said
that, and you think it's true. It had nothing to do with me. However --." All right?
So on that note, I've given you two powerful techniques for conversation. You can try it
at work or at play with your friends or at home with your mom, all right? "Mom, dinner's
really good. However, portion size is not to my liking." All right? Anyway, look. Have
a great day. Listen. We have to go. See? That was wrong. I should just say, "Listen." And
then he stops. "We must go. We must go." See? Use those imperatives, people. Also, there's
another lesson on how to make imperatives nice. We really work with you at -- where?
Www.engvid.com, "eng" as in "English", "vid" as in "video", where you can take this lesson,
take the test, right, and other lessons. Fantastic teachers -- we have Ronnie, and we have Valen
and Alex, and -- I can't remember them all. Have a good one.
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【終極會話技巧】一秒變成你的場!如何「搶奪」發言權(中英字幕)(How to STEAL a conversation (Conversation Skills - How to STEAL a conversation))

15017 分類 收藏
Hang-quei Chiu 發佈於 2014 年 8 月 26 日    Giselle Chang 翻譯    Mandy Lin 審核
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