字幕列表 影片播放 列印英文字幕 - [Narrator] This is the workforce of the future. Technology is transforming the world of work beyond all recognition, creating groundbreaking opportunities. - It's an amazing thing to be living in this digital age. - But it's also eroding the rights of workers. - It creates a kind of dog eat dog world. - [Narrator] Some even fear a dystopian jobless future. - Technology today could lead to 45% of current jobs disappearing. - [Narrator] But are these anxieties overblown? - The future is about the collaboration between humans and these technologies. - [Narrator] How we react to this brave new world of work today will shape societies for generations to come. For some people work is where the Wi-Fi is. In the past two years, Samantha and Justin have lived and worked in more than 20 countries. - We started this year in South America. We lived in Peru, in Santiago, Chile, Bariloche, Argentina. - [Samantha] Croatia, Innsbruck, Austria, - Austria. - [Samantha] Portugal, Italy, Norway. - [Justin] Which was really pretty. - [Samantha] And then we were on Reunion Island for two months. - [Justin] Off of Madagascar. - Yes and when we were there everyone was, like, "How in the world did you find this place?" - "How did you find this place?" - [Narrator] Nut throughout their travels, Justin and Samantha have each been holding down a job. He runs a digital creative agency and she works for a California based startup. They're a very modern carnation of a very old idea. They're digital nomads. - Thank you. - [Narrator] Today, people working remotely around the globe like this number in the millions. - A lot of people that define themselves as digital nomads move around very, very frequently. But we typically move around at least once a month. - [Narrator] The couple say the extraordinary recent advances in digital technology allow them to keep exploring the world without compromising their careers. - [Justin] We rent an apartment, we set up an office, we're not on vacation. We live pretty normal lives. And so it gives us the opportunity to kind of integrate and become locals. And try on different flavors of life. - [Narrator] There are down sides to this liberating grand tour of new cultures and horizons. Digital nomads sometimes have to be more nomadic than they might like. - [Samantha[ Just out of Curiosity, I wonder what the Visa policy is. - [Narrator] Location independent workers as they're also known often travel on tourist Visas and are usually restricted to a maximum of a few months in each country. - So, Fiji, we need to go to so that we can get out of New Zealand before we violate their Visa policy. - [Narrator] But some countries are going out of their way to attract this new breed of global worker. Estonia is about to launch a special Visa, allowing them to stay for a year. With other countries set to follow suit, some predict there could be a billion location independent workers by 2035. For those with no ties, it all points to an increasingly borderless brave new world of work centered around the digital revolution. - [Justin] And it sounds extravagant. But we don't need much to be able to work and be productive. If you're smart about it, I think that travel can be a long term sustainable lifestyle. And it's not that crazy. - [Narrator] Of the more than 60 million Americans who work over 50 million are employees. They work for somebody else. - [Narrator] In the middle of the 20th century, many workers in the rich world, expected a job for life in one place. But today frequent job changes are not unusual and 70% of professionals around the globe do some work remotely. These seismic changes are leading to continual reinventions of that most traditional workplace, the office. In San Francisco, entrepreneur Frank Boulier is starting his daily journey to work. - Have to move from my room, go down the stairs to my office space. I would say it's a dream commute, yeah. - [Narrator] Frank's part of an emerging trend, living and working with other people in the same place. - When I move from one space to the other space I switch from living to working. - [Narrator] The space, run by a company called Roam includes meeting rooms, relaxation areas and even a cocktail bar. It caters to the more exclusive end of the global coworking market. - You get to meet amazing people from all across the world and I find that exciting. The vibe is less office, more professional commune. And the residents are glad at the chance for some digital detox. - We're all tethered to our cell phones and we're all tethered to technology and I think that what's unique about Roam is that it builds community and it builds a communal living style that allows us sort of to unplug at times. - [Narrator] This kind of communal living might have niche appeal right now but 2.3 million people worldwide already share coworking spaces and there are signs these make for more productive workers. The Harvard Business Review found that nearly nine out of 10 coworkers felt happier than in their previous place of work. And over 80% felt more engaged and motivated. - I've never been more productive even though I do less hours. Would I ever go back to traditional corporate nine to five? No. - [Narrator] Technology is also changing how people work and live in poorer countries. Kibera, Kenya, Africa's largest slum. Work here is scarce. The average wage is less than two dollars a day. Joseph Kamau grew up here. - This is my first computer. - [Narrator] Two years ago he was scraping by as a street hawker selling food. But today, Joseph is making a new living as a paid up member of the global gig economy, the labor market where self employed workers are paid to do short term freelance tasks. - For me, a person living here in Kibera how would I have gotten a job for a person in America? - [Narrator] He gets up to 10 part time jobs a week entering data for clients based all around the world. - It's an amazing thing to be living in this digital age. - [Narrator] Joseph works in arguably the fastest growing segment of the gig economy known as The Human Cloud. Some of the jobs that used to be done by white collar workers in wealthier countries are now broken down into individual tasks. These are advertised online and carried out by remote workers scattered across the globe. This Human Cloud industry is worth an estimated $50 billion dollars a year. Now the Kenyan Government is training one million young people for this new digital workforce. And helping them is the outsourcing firm Samasource. - Brands have included Google, eBay and Microsoft. - [Narrators] Freelancers here work on a range of digital services including image tagging for artificial intelligence. - [Woman] We're training cars to drive themselves. - I know, right? - Yeah, it's funny. I don't even have a car but we are working on projects on self driving different cars. - [Narrator] Some fear that the flow of digital service jobs from rich countries to poorer ones could push down wages globally. But for many people here the new opportunities offer a way out of poverty. - I mean, someone sitting in the U.S. might say a job like this is not paying a living wage but for us it really gives us an opportunity to be able to bring some of these young people into the digital age and the digital economy. - [Narrator] Since working in The Human Cloud, Joseph has been able to move his family out of the slum. - I'm gonna join university next semester. I'm gonna do computer science, my dream course. And, yeah. - [Narrator] In wealthier countries, some workers see the gig economy as less of an opportunity and more of a threat. Max Dewherst is a delivery cyclist for a British courier firm who campaigns for workers' rights. - How many jobs am I gonna do today? Am I gonna do 18 jobs or 30 jobs? On days when it's very slow we're not gonna make enough money to live. - [Narrator] Many online platforms, those intermediaries between customers and gig workers don't cap the number of freelances that clock on each day. This can flood the market, ramping up competition and slashing earnings. - It creates a kind of dog eat dog world and a very competitive world amongst the workforce. - [Narrator] Some competition amongst workers is healthy for consumers. But Max has a more fundamental complaint, that basic employment rights such as sick pay and job protection are denied to most gig economy workers. - They don't have any ability to set the price of their labor. They don't have any ability to negotiate with the client. They have zero protection. Of course people like flexibility but that shouldn't come at the expense of everything that's ever been fought for for the last 200 years. - [Man] Those people have money. They have millions in their accounts. - [Narrator] Max continues that fight as Vice President of The Independent Workers Union of Great Britain. - And I said, well, it's only impossible until we win. - [Narrator] The union is mounting legal challenges against large companies operating in the gig economy. - We've taken a number of courier companies to Tribunal from CitySprint, eCourier, Addison Lee and Excel and now we're taking on delivery as well. - [Narrator] To critics like Max the lack of rights offered to workers in the gig economy by big contractors is rapacious capitalism that will increase inequality. - There are loads and loads of people on these bogus contracts. We see it more and more spreading into other sectors, cleaning, retail, banking. And that's very worrying. - [Narrator] Amid heightened concerns about job security some workers are facing new pressures to become more efficient and productive. But what lengths is it acceptable for companies to go to to achieve this? In Boston, Massachusetts workers at this firm are being closely watched. Their every conversation is analyzed. Their every move monitored. - This is our Humanyze sociometric badge. - [Narrator] Their employer, Humanyze has designed surveillance technology to gather data about how they spend their time at work. - So, it knows if I'm speaking or not speaking. It knows if I'm moving, whether I'm walking around or just sitting at my desk during the day. It knows generally where I am in the office and it also can tell my proximity to other people wearing badges. - [Narrator] Information from employees' emails and calendars is integrated with data collected by their badges. - We have a number of sensors in them, Bluetooth that's able to do location in the office. Microphones look at how much I talk. Motion sensor to look at posture, overall activity levels. - [Narrator] The company says it uses this data to improve the productivity of it's workers and their work environment.