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  • (intense music)

  • (beep)

  • (fireworks popping)

  • - Oh!

  • - I'm rescuing my wife!

  • (fireworks popping)

  • (intense music)

  • - Hello.

  • - Hi.

  • - What can I get you.

  • - I'd like to see a menu.

  • - Absolutely.

  • - Thank you.

  • - [Narrator] In addition to the cameras

  • that have been following the Pirate's staff,

  • hidden cameras have been placed around the bar

  • to capture Nicole's recon.

  • (intense music)

  • - My first impression heading into Pirates

  • is they're really in their own little world here.

  • There are some phallic symbols in the back.

  • The waitresses are pouring out of their shirts.

  • - All of our drinks are listed in the first couple of pages,

  • including our wine list.

  • - So I ordered a glass of wine off the menu.

  • - This is my personal choice so.

  • - Which is?

  • - It's our Merlot, it's a very good one.

  • - Oh, okay.

  • The staff was very friendly,

  • almost overly friendly,

  • like as if they were trying to cover up for something else.

  • - Hello, love.

  • - [Nicole] Hello.

  • - How are you?

  • Do you need anything else?

  • - Can I get your anything else?

  • Are you good with that?

  • - [Nicole] At some point throughout the night,

  • almost every employee came up to me

  • to find out what I was doing.

  • - Well if there's anything else I can do

  • to help facilitate your need milady.

  • Let me know.

  • - I think these people know who I am.

  • I've been made.

  • (intense music)

  • Not good.

  • So I just got up and walked out.

  • - Have yourself a nice night, all right?

  • - Thank you.

  • - [Bartender] Come again.

  • - [Narrator] With Nicole being made by the Pirate staff,

  • she was unable to get a true sense

  • of the customer experience inside.

  • - I knew Nicole would stick out like a sore thumb

  • in this place.

  • But I have a backup plan.

  • (intense music)

  • Bill and Jen Rodenhiser owe me a favor.

  • So I'm having them come out and be my spies tonight.

  • - [Narrator] Last year, Jon saved The Chicken Bone

  • in Framingham, Massachusetts from certain demise.

  • - I am not gonna get people sick.

  • - Okay.

  • - You let it happen.

  • I'm fixing it.

  • - [Bill] This is (beep) bull (beep).

  • - [Narrator] Jon relaunched a new bar called The Bone

  • and gave Bill and Jen Rodenhiser a second chance.

  • (upbeat accordion music)

  • - Jon really helped us with our bar.

  • So it was only natural to support him in doing this recon.

  • - [Narrator] But unlike Nicole,

  • they are unable to get help from anybody on the staff.

  • - I wonder if anybody's here,

  • Oh my god, there's a pirate.

  • - All right, do you want to just go back there?

  • - I think we should just go back there.

  • - All right.

  • - Let's go back there.

  • - We were waiting for quite a while, so we sat down.

  • - Maybe we should like check in with someone.

  • (Bill laughs)

  • This is kind of whacked.

  • Sir, can we get some menus?

  • Does anybody work here?

  • - [Jen] Hi.

  • - [Bill] Oh.

  • - Just gonna seat yourselves

  • wherever the (beep) you like, eh now?

  • - Well, we were waiting and waiting-

  • - And waiting and waiting.

  • - Yeah.

  • - There's only one of me and so many of you.

  • - It was odd.

  • - All right, so we're gonna get some,

  • let's start off with the grog.

  • - Regular or top shelf?

  • All depends on how groggy you want to feel the next day.

  • (Jen laughs)

  • - I'd like to feel rather groggy please.

  • - Well then go with the regular then.

  • - It was like a rum soda.

  • I don't know.

  • - This tastes like (beep).

  • Really bad.

  • It was nasty.

  • - What's the fresh catch?

  • - Fresh catch, let me check.

  • De jour, fresh catch today, mahi?

  • - Yeah.

  • - Yeah mahi, yeah it's mahi.

  • - Fresh mahi's fresh.

  • - [Server] Yes, the mahi's fresh.

  • - Okay.

  • (intense music)

  • - The fresh catch is like frozen, I don't know, pond bass

  • or something like that.

  • It was nasty.

  • - Oh my god, that's so gross.

  • It was this disgusting chunk of white smelly...

  • I couldn't even take a bite.

  • - This sucks.

  • - Is this your grog?

  • - It is.

  • - We're honestly struggling a little bit.

  • - Is this fresh?

  • - [Bill] That's gotta be frozen fish.

  • Is it frozen?

  • - If it's the mahi entree it is, yeah.

  • Oh well, it wasn't put on the grill frozen.

  • - This really was a terrible, terrible dining experience,

  • the worst I've ever had.

  • It was horrid.

  • We just gotta get outta here.

  • - Just you just need to get outta here.

  • - He should be bringing you back to bill.

  • And I did take some stuff off your bill.

  • And I apologize that things weren't up to par.

  • We're working on it.

  • - [Narrator] After an hour inside Pirates Tavern,

  • Bill and Jen emerged to report their findings.

  • - First of all, thanks for doing this for me guys.

  • - Absolutely.

  • - What'd you think?

  • - It's tough in there.

  • The staff was really odd.

  • It was uncomfortable.

  • - How bad was the food?

  • - [Bill] The food was disgusting.

  • It wasn't mahi.

  • It was supposed to be fresh.

  • They were frozen products.

  • - No truth in menu.

  • What'd you have to drink?

  • - I started off with the grog

  • and I mean it was just, it was disgusting.

  • I think that they really believe that's a good product

  • to be serving.

  • - So you think they think they did it right?

  • - I do believe that, yes.

  • - Well, I'll tell you guys this is a strange one

  • because it runs deep.

  • It's more than just food, more than just beverage.

  • This is a cultural thing in this business that's killing it.

  • All right, guys.

  • I'm going to work.

  • - All right.

  • - I'll see you.

  • - Take care.

  • (intense music)

  • - [Jon] Fairways Gold and Grill.

  • Doesn't say bar.

  • It looks like a golf store doesn't it?

  • - Absolutely.

  • - [Narrator] Jon is joined in the SUV

  • by Steve Blovat, a professional health inspector.

  • - Can I get for you all to drink?

  • - Margarita, Bloody Mary, whiskey sour,

  • bay breeze, mojito, Irish coffee.

  • - Irish coffee you said?

  • - Yeah.

  • I ordered a series of drinks

  • every bartender should know how to make.

  • We're gonna do three Fairway burgers

  • and then one of everything else.

  • (music intensifies)

  • - Okay.

  • - Beautiful.

  • - It's gonna be a minute.

  • (man laughs)

  • - Oh man. (beeps)

  • This is ridiculous.

  • - Look at this guy.

  • He's freaking out here.

  • - This place sucks.

  • (ice clinks)

  • (metal clangs)

  • - [Michelle] Bloody Mary.

  • Margarita.

  • Really, really good.

  • - [Steve] Look at Michelle's standing behind the bar.

  • She's handling through all of that.

  • - [Man] Could you pour me a dark beer?

  • - Absolutely.

  • - [Man] That'd be awesome.

  • - There are bugs in the bar too.

  • - Oh boy.

  • Clearly has raw product, raw pork mind you.

  • What raw food is he touching now?

  • (intense music)

  • There's no sanitation.

  • There's no hand washing.

  • There's no gloves being used.

  • There's no separation from raw to cooked product.

  • - I don't know how he lasted eight months.

  • Look at that bowl.

  • - [Jon] Oh, look at that.

  • - That bowl has not been cleaned since this place opened.

  • (intense music continues)

  • - If he dropped.

  • - Oh.

  • - And they're putting that over food.

  • - This is inexcusable absolutely.

  • - She's pouring the profit away.

  • Right off the top.

  • And the keg is kicked.

  • (knocking)

  • - We don't have another keg.

  • - Are you kidding me?

  • - You don't have another keg?

  • - Look everything goes in a frosty mug

  • and then look at the over pour, holy (beep).

  • - The first thing that hit my tongue

  • was a very, very hard, metallic taste.

  • - Oh (beep) dude.

  • That's bad.

  • Right When it hit the bottom of my stomach,

  • I knew something was wrong.

  • My stomach started curdling.

  • Beer starts to go bad after around three months.

  • So I'm thinking the keg had to have been sitting there

  • for at least a year.

  • - Any chance you can check on some food for me,

  • just see how are we're doing?

  • - I am.

  • - We're 29 minutes in.

  • - Okay.

  • Don't growl at me.

  • I'm just wondering how long.

  • He's asking.

  • - One (beep) person.

  • - See here comes the food for chef Duffy.

  • - We got some chips and queso and some chips and salsa.

  • (stomach gurgling)

  • - Fried mushrooms.

  • - Fried mushrooms, very nice.

  • - Hey Michelle, do you have a bathroom?

  • - Do we have a bathroom?

  • - Where's your bathroom?

  • - Right back there to the left.

  • - Dude I think this might come up right now.

  • (intense music)

  • - Fairways burgers.

  • - Three Fairways medium.

  • - Yes.

  • - Yes sir.

  • (music intensifies)

  • - Just so you know, medium doesn't bleed.

  • So I got bloody medium.

  • You guys make your own salsa in house?

  • - We do.

  • - You do?

  • (vomiting)

  • - Oh my god, he threw up.

  • - Katelyn, did you see where my buddy went by chance?

  • - Would you check for me?

  • - I'll go check.

  • - Thank you very much.

  • I think you got my boy sick.

  • - I made him sick?

  • (beep)

  • - One sip of beer made this guy throw up.

  • - Dude's throwing up.

  • - What?

  • - Dude's throwing up in the bathroom.

  • - Up what?

  • - I don't know.

  • We took out the chips and salsa and stuff

  • and now he's throwing up.

  • - Oh that's (beep).

  • - What's wrong with the salsa?

  • Ain't nothing wrong with the salsa.

  • - Kevin's an excellent cook,

  • His focus on making great food.

  • I think he could be an excellent asset.

  • - You've done this for 14 years.

  • - Never seen anything like this before.

  • This is ridiculous.

  • - This guy should be shut the hell down.

  • Let's go in there.

  • (car beeping)

  • So what's interesting about this club

  • is it's a members only club.

  • So if you walked up to it, Tony,

  • without a membership card tonight-

  • - They wouldn't let me in.

  • - This club was grandfathered in to allow smoking

  • in a state that doesn't allow smoking.

  • - Okay.

  • - But 21.8% of the population smokes here,

  • which is highest concentration of smokers in America.

  • - Wow.

  • - And it's the only smoking establishment in this area.

  • When you consider them,

  • we see this as an asset and we work with it.

  • - Right?

  • - Over pour, bitch!

  • - So there's our owner, Bill.

  • This is the guy who tells the staff to over pour.

  • - Got a good night started.

  • Keep them drunk.

  • Make them strong.

  • (group cheering)

  • - It's the perfect illustration of irresponsibility.

  • - Mm hm.

  • - There's Ryan.

  • That's Bill's son.

  • He only works here part time.

  • - Do you want a whiskey chilled or warm?

  • - There's Liz.

  • She's the managing partner.

  • She supposedly has some equity in the business

  • and has an arrangement with Bill, the owner,

  • to buy it over the period of time.

  • There's Shawna, drinking behind the bar.

  • She's one of your bartenders.

  • - Okay.

  • - And smoking a cigarette behind the bar.

  • It's against health code.

  • There's no smoking allowed, right Tony?

  • It's not even debatable.

  • A cigarette, holding it over the beer glass.

  • - Right above the beer.

  • - I don't give a (beep)

  • if the customers are allowed to smoke in that room.

  • The employees are not.

  • - [Tony] No.

  • - That's right.

  • - That's totally inappropriate.

  • (music intensifies)

  • So for recon, we sending in non-members, Angela and Paul.

  • - [Narrator] Jon's spies enter KC's bar and grill,

  • a 2,400 square foot space with a C shaped bar

  • with two speed wells and a makeshift kitchen in the back.

  • - Can I help you?

  • - [Customer] Can I get two fireballs and a (indistinct)?

  • - Yes.

  • - [Narrator] In addition to the cameras

  • following KC's staff,

  • surveillance cameras have been placed around the bar

  • for Jon to observe the service

  • from a customer's point of view.

  • - [Jon] And there's Albert working the door.

  • - Let's see how they greet them.

  • - You guys got a membership with you?

  • - No.

  • - You guys actually have to have a membership.

  • - We just wanted to get a drink or whatever.

  • - We're not allowed to do that.

  • We are just (indistinct)

  • - [Paul] That's ridiculous.

  • - Say it.

  • But here's how to be a member.

  • Say it.

  • - I don't know guys, it's the rules of being a private club,

  • you have to be a member.

  • - Say it!

  • - [Albert] You got it man, I'm sorry.

  • - [Paul] All right, whatever man.

  • - [Tony] Yeah, nothing.

  • - All he had to do is say can't let you in tonight

  • but being a member is really easy.

  • He could've gotten two members.

  • - Yep.

  • - They're never coming back.

  • They didn't seem like they want new people coming in.

  • - We're good paying customers.

  • So they're basically turning away business.

  • (customers yelling)

  • - So guys, we got two locals from the members list,

  • Eric and Brandy, to do recon for us.

  • I'm dying to see what happens here tonight.

  • - I'm in the mood for a dirty martini.

  • (intense music)

  • - How do you make this (beep)?

  • - This place is a joke.

  • - Just keep on pouring.

  • (woman laughs)

  • - You don't need to over pour

  • to make someone buzzed and happy.

  • Make them a good drink.

  • - In a pint glass, Tony, you see that?

  • - It's huge.

  • - So either there's an obscene amount of liquor in that

  • or it's olive juice, one of the two.

  • - [Tony] Way too much.

  • - She's putting her hand.

  • - Oh!

  • - Oh she's been smoking!

  • - [Tony] Same hand she's been smoking with.

  • - Oh handling money.

  • - Can you do it without the ice?

  • Just switch it to another class.

  • - [Shawna] You don't want ice?

  • - No.

  • - Whenever I order a martini, I expect it to be up

  • unless I request it to be on the rocks.

  • So she just dumped that all into a glass.

  • - Do you want your olives?

  • - Yeah I'll dig them out, that's cool.

  • - Now the customer has to reach in and get that olive out.

  • That's just lazy.

  • Oh.

  • - This martini is crap.

  • - Oh, she doesn't like it.

  • (music intensifies)

  • - I would've walked out by now.

  • - Shawna, want an order of mozzarella sticks,

  • couple of Swiss and bacon burgers, medium rare.

  • - I can't guarantee a medium rare or a medium.

  • - Well, whatever.

  • - That's cooking 101.

  • - Right?

  • All right, so we got a few hamburgers going down.

  • Do you see the fryer?

  • - I do.

  • - It's bubbling.

  • There is a layer of gunk on the bottom of that fryer

  • that is not allowing it to fry properly.

  • - [Shawna] There's that.

  • - [Tony] Okay, well she's eating.

  • (intense music)

  • - [Jon] Look at that look on her face.

  • - [Tony] Yeah she's chewing that over.

  • (group groans)

  • - Oh you know how you have that mozzarella that's so hard.

  • - [Tony] She can barely swallow this.

  • - Look at her! (laughs)

  • - Why is she still chewing?

  • - She's been chewing 20 seconds.

  • (timer beeps)

  • 30 seconds, the same bite.

  • Hold on.

  • This is a world class chew.

  • She's at 40 seconds.

  • Are we gonna make a minute?

  • (group laughs)

  • The one-minute chew, here we go!

  • - We're almost there, we're almost there.

  • - Yes!

  • The one-minute chew!

  • - I'm not sure I can eat that.

  • - [Eric] Maybe the burgers will be better.

  • - [Brandy] Hopefully.

  • - Ugh!

  • - How are you doing Shelly?

  • You ready for a beer?

  • - Thank you.

  • I'm almost certain we ordered bacon cheeseburgers, right?

  • - [Brandy] Oh yeah we did.

  • - No bacon.

  • - [Brandy] Ew.

  • - [Jon] The gray chunk of meat.

  • - Cause it wasn't cooking properly.

  • It's not high enough.

  • - I'm not impressed.

  • - No, not by a long shot.

  • - We're not a restaurant, you know?

  • - [Eric] I'm not gonna eat that?

  • - Why?

  • Anything else you guys want that's not normal?

  • - Look at her.

  • She's just angry and pissed.

  • Look at her face.

  • - Shawna.

  • Shawna.

  • - She's done for the night.

  • - Can we get two kamikaze shots.

  • - [Tiffany] She's really ignoring the customer right now.

  • - I'll make it.

  • You stay over here.

  • - Liz jumped in.

  • She's now making a kamikaze.

  • - Did she just flick someone off?

  • - Yes she did!

  • - Look at them, they're in shock.

  • - And they're members.

  • They paid for the right to be in this room.

  • (woman screams)

  • (beep)

  • - [Man] Whoa whoa, what just happened?

  • - Is that?

  • (raccoon squeaks)

  • - What the heck is that?

  • (raccoon squeaks)

  • - Oh!

  • A raccoon!

  • - [Woman] Oh my god (beep).

  • - [Man] A raccoon!

  • - [Jon] Wild life in the bar.

  • - You might as just have rats crawling across the table.

  • This is disgusting.

  • - [Woman] Yep.

  • - You know that thing is (beep) everywhere.

  • (beeps)

  • - [Jon] Raccoon (beep)!

  • - That is so unsanitary.

  • - Guys, I can't.

  • I can't look at this anymore.

  • I'm done.

  • Unbelievable!

  • Raccoon (beep)!

  • - There's Crystal.

  • She's one of the bartenders.

  • (wishing noise)

  • There's another bartender, Sterling.

  • She's really fast.

  • You could hear it.

  • - I went to flair bartending.

  • - Oh she's feeling good.

  • - This is ridiculous.

  • - Hey ladies.

  • How are you?

  • - Hi, how are you?

  • - What can I get for you guys?

  • - Can I get a whiskey soda?

  • - Whiskey soda.

  • - Do you guys do margaritas?

  • - We do, but we can only do it on the rocks.

  • - I can only do it on the rocks.

  • So they don't use mixing cups.

  • (rock music)

  • - They use the soda machine to fill the drinks

  • cause they don't have soda guns.

  • - [Chef] Oh my.

  • - That's a first.

  • - [Jon] Well, he originally bought this place

  • as a pizza restaurant.

  • So that soda tower is probably left over from that.

  • Look at the bar.

  • You see any plumbing?

  • - I see cubby holes.

  • - They have one, three-compartment sink

  • that they would wash things in.

  • All the things we take for granted.

  • Ice bins, speed wells, workstations,

  • drain rails, drink rails.

  • They don't have any of these things.

  • - There you go, darling.

  • And I'm working on yours right now.

  • - Thank you so much.

  • - Um what am I doing?

  • - How many different spots does she have to go to,

  • to make a drink?

  • - Right there.

  • Good, how are you doing?

  • - There's a reason a bar is set up the way it is.

  • It keeps the bartender stationary.

  • It keeps them in front of the customer's face

  • and everything they need is in front of them.

  • Every time you have to step away from that thing,

  • it's costing you money because it's costing you time.

  • They're spending more time running around

  • than they are serving.

  • And that's just not a recipe for success.

  • - [Jon] Oh, is that going to be sweet?

  • Look at the color of that.

  • - [Chef] Yeah.

  • - Cheers.

  • - Yum.

  • - [Crystal] Would you like a drink honey?

  • - Oh my god!

  • - The second I took a sip out of this.

  • - That was the grossest drink I've ever had

  • in my entire life.

  • I can't even describe it.

  • - Sterling, need some beers over here.

  • - Yeah have another drink, buddy.

  • - All his answers are in the bottom of that glass.

  • - Sorry, can we place our order for food.

  • - Yeah go ahead.

  • - Great, I think I'm going to try the roast beef.

  • - Okay.

  • - Sandwich.

  • - I wanted to do.

  • Can I do the turkey, ham and cheese?

  • - Sure.

  • - And then can we split just the pepperoni pizza?

  • - Yeah.

  • - Okay.

  • There it is.

  • It printed.

  • - Oh my gosh.

  • No, one's in the kitchen.

  • So we'll see how long it takes for them to cook this order.

  • - Is there a fresh popcorn or no?

  • - Look at the way he's dressed in his own bar.

  • And as an owner,

  • you always dress a little better than your customers.

  • - Yeah I work in Irvine at 7 AM.

  • - I've seen a lot of things, but I ain't seen that.

  • - Wow.

  • - Okay finally she's here.

  • See how many minutes in we are.

  • Oh we're 12 minutes in.

  • - 12 minutes in.

  • - Ew, what went in the microwave?

  • Straight out the freezer.

  • - Plastic bag of lunch meat?

  • - Yes, it's plastic.

  • Oh, oh look it's about to.

  • Oh my gosh.

  • - [Jon] Look at that.

  • What is that?

  • A scoop of powder and water.

  • (gasps)

  • - What is she making?

  • - [Chef] I think it is au jus.

  • Oh look at that roast beef.

  • (groans)

  • - [Jon] So she's bringing the meat to temperature that way.

  • - [Chef] Oh.

  • Oh, that's gross.

  • - [Jon] This is gonna kill somebody.

  • - We should definitely get it taken off the bill.

  • - You guys want small or tall?

  • - Tall.

  • - Tall, three talls?

  • (laughs)

  • - Oh, he's doing a deal with them.

  • - Why isn't he doing something to make it better?

  • - That's what's bothering me, Jon.

  • Is that in any of this it doesn't look like there's a fight.

  • I mean at least if my lights are turned off

  • and I can't pay my bills,

  • I will be working behind the bar

  • making sure everybody's good and proving anything I can.

  • This guy's sitting down having a drink like life is amazing.

  • (phone timer beeps)

  • Okay, finally.

  • - Turkey sandwich.

  • And yours, the rest is coming right now.

  • - Oh just one, not even both sandwiches were delivered.

  • - I've never seen turkey, like this is not turkey.

  • Question.

  • - Yeah.

  • - I don't know, does that look weird

  • or am I just being weird?

  • The turkey.

  • - I don't think it looks weird.

  • - You don't?

  • Okay.

  • - Turkey came out the freezer, went into the microwave.

  • - It's gotta be like rubber.

  • - Yes!

  • - No I think it's fine.

  • - If it's gonna take 30 minutes,

  • it should be the best dorm food you've ever had.

  • - How'd that pizza come out.

  • - Pizza looks okay.

  • This we're weirded out about.

  • I don't know, what do you.

  • - [Dave] Is that turkey?

  • - Yeah but that's the weird question.

  • - All right.

  • - Finally it looks like Dave is actually doing something.

  • - [Dave] I'll tell you.

  • I'll tell you if it's all right.

  • - Good luck.

  • - Yeah, I mean it tastes good.

  • - [Jon] Nope, he's just gonna eat their freaking sandwich.

  • - Are you getting (beep) up or what?

  • - What are they doing now?

  • - Do you want to light it?

  • - Oh no.

  • Oh no.

  • - I'm gonna kill myself.

  • - [Woman] Put it in there.

  • - Put it in there?

  • - Did she put the match in the drink?

  • Do not put a match inside of a drink.

  • Hey. (clapping)

  • (intense music)

  • Yeah!

  • - I just wanna put a spear in my (beep) eyes.

  • This is unbelievable.

  • - Too bad it's not mixed with anything.

  • - [Man] Drop it.

  • - No, don't drink it.

  • - Hey!

  • - He isn't gonna get off his ass

  • and help his wife get out of this mess.

  • I'm gonna.

  • I'm going in.

  • - All right.

  • - See you guys later.

  • For recon tonight, you know who I got?

  • His wife.

  • - I don't know.

  • When I agreed to that, I wasn't watching this pal.

  • Call your wife.

  • - I've sent my wife into worse.

  • - Oh I know you have.

  • - So the logic was we have to send somebody in

  • who represents the market at the bar.

  • - It's who should be in this bar.

  • Oh boy.

  • Good luck, baby, I love you.

  • Jon's recon spies enter Rhythm and Brews,

  • a 1600 square foot space,

  • featuring an L shape bar with two speed wells

  • and a stage in the northwest corner of the building.

  • In addition to the cameras

  • following the Rhythm and Brews staff,

  • surveillance cameras have been placed around the bar

  • as Jon, Kate, and chef Capon observe from the SUV.

  • - Do you have a drink list?

  • - We do not.

  • - There's Jolene, she's a bartender.

  • - What kind of wine do you have?

  • - I have no wine.

  • - No wine?

  • - No wine, no drink list.

  • - No cocktail menu.

  • - These guys aren't catering to their market.

  • They're beneath it.

  • They need some high end sophisticated wines and spirits

  • to capture their market.

  • I can make margaritas right now.

  • You want a cosmo?

  • - Margarita is perfect.

  • - Now a margarita is the most popular drink in America.

  • - Right.

  • - If a bartender can make anything.

  • - Better be able to make a margarita.

  • - First of all, you never shake it with the glass up.

  • The glass can go flying and hurt somebody.

  • Look at it pushed up against your body.

  • She doesn't know how to separate it.

  • Oh!

  • - She's straining it with the bottom of the glass!

  • So the glass that's been sitting on the bar,

  • her hand went on it, she shook it with it

  • and now she's using it as a strainer.

  • - You actually can see people's facial muscles tighten

  • from the sourness.

  • Look, there it is.

  • - Whoa!

  • - It's two brothers that own this bar.

  • They've owned it for 11 years.

  • Here's Steve.

  • You can tell who Steve is.

  • He's wearing a black shirt.

  • There's a brother, Erik.

  • Who's in blue shirt.

  • - Put it out.

  • - They do well for a few years.

  • Now they're losing thousands of dollars a month.

  • They're in debt, 700,000 and it gets worse.

  • - Can I help you to your table?

  • - No you can just give me this.

  • - They're letting everybody destroy their lives.

  • They're doing nothing about saving themselves.

  • There's Stu, a third brother.

  • - Oh wrong person.

  • (customer laughs)

  • - A lot of things on my mind, sorry.

  • - Look at this.

  • There's a customer who just walked into the kitchen.

  • - That order over there.

  • - Raviolis.

  • Ravioli, yeah.

  • - Look how comfortable he was walking in.

  • You know he's walked through those doors.

  • - Of course he has.

  • - Not the first time.

  • - I had a ravioli, was it ravioli.

  • - This guy is a doormat.

  • He's being walked all over.

  • - These guys are the biggest wimps in the world.

  • - Hey Erik.

  • Erik.

  • - [Jon] Look at that huge "Do not enter" sign.

  • - Do not enter.

  • - Well they got a pizza oven.

  • Yeah, you know how many bars try to cook pizza

  • without a pizza oven.

  • That's an asset in the bar business.

  • - It's a beautiful piece of equipment.

  • - Low cost, high profit.

  • - Thing is a tank.

  • - That's Pablo.

  • - Is that cheese?

  • - He's putting the sauce over the cheese.

  • Have you ever seen the cheese go on before the sauce?

  • - No, the sauce is gonna burn.

  • And the cheese won't brown.

  • - This guy is ass backwards.

  • - Is that exposed countertop.

  • - That's a rusted freezer.

  • That's the top of a residential top-load freezer.

  • - You know how that gets like that?

  • Somebody's either sitting on it or sleeping on it.

  • That doesn't happen.

  • - [Jon] What the hell is that?

  • - There's icicles!

  • - [Jon] Is that insulation?

  • What is that?

  • - Oh my God!

  • Where do you think all that insulation is in the food.

  • And that's not wrapped up.

  • - Oh.

  • - Fiberglass is made from glass

  • that's pulled into thin fibers.

  • If it gets into food, it could kill somebody.

  • It's incredibly dangerous.

  • Fiberglass should be nowhere near food.

  • Look at this fricking guy.

  • - Unbelievable.

  • He's grabbing his own chicken fingers or mozzarella sticks

  • or whatever it is and throwing it in the fryer.

  • - Hold on, hold on.

  • Let me finish my order first, miss.

  • - [Kate] Poor guy.

  • - [Jon} What happens if they burned themselves?

  • - They'd get sued for a couple of million.

  • - Come on seriously, he's working.

  • - I'm almost done.

  • - What are you making?

  • Why don't you let him make it?

  • Because I like making it myself.

  • - [Jon] They don't care.

  • - [Kate] It's a free for all.

  • - [Customer] New York burgers.

  • Don't get them nowhere else.

  • - [Pablo] No more meat.

  • - They don't have any.

  • - All the customers took all the beef.

  • - The other people they eat everything, so it's no more.

  • That's it.

  • No more hamburgers.

  • This is not just today.

  • This is all the time.

  • And when I tried to say something, they don't like it.

  • They (beep).

  • They think I'm stupid.

  • - You know what?

  • It's unbelievable to me

  • How these people walking in and out of this kitchen

  • and cooking this food.

  • If they can walk in the kitchen, why can't you?

  • - Probably could.

  • - Why don't you go in there and make us a pizza?

  • - You guys hungry?

  • - Yeah, go make us some.

  • (intense music)

  • Can you believe what we're watching?

  • Look he just walked right in.

  • Look at it.

  • Nobody says a word.

  • - Not a word.

  • - Hey (speaking Spanish).

  • - How are you (speaking Spanish).

  • - Good.

  • - We could all be in there cooking.

  • - Yeah.

  • - What's your name?

  • - Pablo.

  • - Pablo?

  • - Yes.

  • - Let's make a pizza, Pablo.

  • (mysterious music)

  • - Cheese goes on top of the sauce.

  • (Jon laughs)

  • - Excuse me, please.

  • Excuse me.

  • - I'm outta your way, Pablo.

  • I got two and a half minutes.

  • - Why you guys bother me today?

  • Everybody fricking.

  • Yes leave me alone.

  • Let me work.

  • Let me do my job please.

  • - Amazing.

  • Never seen anything like it.

  • - Okay (speaking Spanish) all right?

  • I see your later.

  • - Now the only thing I would ever eat

  • from this kitchen is a pizza.

  • Cause it was brought up to 500 degrees.

  • In fact, this is the only safe thing

  • in the whole damn place.

  • - [Woman] 10 minutes.

  • - [Woman] You grew up?

  • - [Woman] Well I was born and raised in Brooklyn.

  • - Take a little pizza out.

  • See ya later.

  • - Just walked right out with a pizza.

  • No one said a word.

  • (music intensifies)

  • - [Jon] Took the pan too. (laughs)

  • - Hey, did you guys order a pizza?

  • I made you a beautiful pizza.

  • - This is a Bar Rescue first.

  • It's the first time I have ever been able

  • to send a chef into another restaurant,

  • walk into their kitchen,

  • cook us a meal and bring it out.

  • - And bring it out.

  • - Why don't we have a slice of pizza, everybody come on.

  • You know the basic dough is okay.

  • - And the oven works like a charm.

  • The oven was nice and hot.

  • And he actually cleaned it out for me, Pablo.

  • - You know how many bars would kill for that oven?

  • - Yep, I would.

  • - So we have never had owners get walked on like this.

  • - [Kate] Clientele's killing their business

  • and they're disrespectful.

  • - Every year, the nicer customers left.

  • - Yup.

  • - So now you're fostering the clientele

  • that doesn't want to spend high end money.

  • They don't really care about your establishment

  • and that's all you have left.

  • - I feel bad.

  • I'm a bad husband right now.

  • - Can you guys just try to behave a little bit?

  • (fireworks popping)

  • - [Group] Oh!

  • - I'm rescuing my wife!

  • (fireworks popping)

  • - Oh my goodness!

  • - Are you (beep) kidding me?

  • Stupidness.

  • That's stupidness, all right?

  • - I expect a tough rescue.

  • That's why I'm here.

  • I did not expect owners that are clearly not doing anything

  • to run their business.

  • I've had this place under surveillance for three days.

  • As a professional you are not gonna believe

  • what you're about to see.

  • Watch this.

  • So there's Scott and Donna, husband and wife.

  • There's the daughter, Aleah, 21 years old,

  • who's trying to save this place.

  • But here's the kicker, Russell.

  • (Donna screaming)

  • They're driving a motorcycle right now.

  • (motorcycle rumbles)

  • In an enclosed space with food around with carbon monoxide.

  • That engine is running.

  • This guy's burning rubber inside the bar.

  • - Do not let people do stupid (beep).

  • (customers cheering)

  • - [Russell] And they're excited about it.

  • I don't think I've ever seen that before.

  • - This is gonna be a rough one, man.

  • Well, Russell, I wanted to give us a good recon.

  • I got us a tourist who's gonna go in

  • and sit at the bar.

  • The future of this bar lies in interstate 17.

  • That's where the gold is.

  • Because there's no town here to support this bar.

  • Hopefully we'll get some good information from this.

  • These owners always have a drink in their hands, don't they.

  • But it's nobody else's.

  • It's their own unfortunately.

  • - Lovers can't be haters!

  • - [Aleah] Hi there, how are you doing?

  • - Hi.

  • - [Aleah] What can I get you today?

  • - Do you have a menu?

  • - I don't really have a great drink menu.

  • - All right.

  • - Come on guys, shot!

  • - With a beer in her hand too.

  • (group cheering)

  • - That's our tradition around here.

  • Once one person does it, they all gotta do it.

  • - Look at this pour.

  • Every time she uses one of those cups,

  • she's pouring like two to three ounces.

  • - That's almost a full bottle of alcohol.

  • - Scott, fireball.

  • - Fireball!

  • - Wow, how uncomfortable she looks.

  • A bar like this that's on an interstate

  • has to be able to target multiple age groups.

  • Think of the hundreds of guests

  • that have had that experience and not come back here.

  • - Wanna talk dirty to me. (laughs)

  • (man laughs)

  • - No, I can think of something else we can go do,

  • in the back somewhere. (laughs)

  • - I'll do the barbecue chicken here.

  • - The barbecue chicken dinner?

  • - Okay.

  • - Turn me sideways, bend me like pretzel.

  • I feel like my vagina's a pretzel.

  • - I can't stand her.

  • She's rude, she's obnoxious.

  • - That bartender's name is Yum Yum.

  • (women cheer)

  • And she's drinking too.

  • - I gotta get a cigarette.

  • - I gotta get a cigarette.

  • - What the hell?

  • - Are you in a bad mood, Aleah?

  • - Oh I will be now.

  • - [Jon] And here's the owner, another shot.

  • - [Russell] Another shot.

  • Quite a bit of alcohol to push back in one swallow.

  • - It's not even nine o'clock Russell.

  • - Yeah.

  • (intense rock music)

  • - Can we have shots, shots, shots, shots, shots.

  • - You can.

  • - Now I want to see in a kitchen.

  • That's Tommy, the kitchen manager,

  • and he's doing prep in the middle of dinner.

  • And that's Matt, the line cook.

  • - How much longer on my barbecue chicken.

  • - It'll be ready in just a minute.

  • - Look at this.

  • They dumped it in barbecue sauce.

  • So it's not real barbecue.

  • It's barbecue flavored food.

  • The sign on this building says bad-ass barbecue.

  • There is no barbecue here.

  • Just doused in barbecue sauce.

  • Let's see what she thinks of it.

  • - All right.

  • - It's all covered.

  • It was really just jar sauce on your chicken.

  • And it was horrible.

  • (intense music)

  • - We ate dinner here last night

  • and I had to do the same thing.

  • I had to send it back and get something else.

  • - [Aleah] How's everything tasting?

  • - [Genevieve] It's very heavily covered in barbecue.

  • - [Aleah] Do you want me to get you something else?

  • - What's the hell?

  • This is (beep) Black Canyon City.

  • - There's some people that are mad about their food.

  • I'm gonna buy them some shots of like (indistinct).

  • - She's mad about her food, are you buying her another shot?

  • - What'd she eat?

  • You were about your food too?

  • - Yeah.

  • - She just didn't like it.

  • - Can we get her a shot too?

  • - Oh, I don't need one.

  • This is really not a good way to fix our food

  • but let's have fun with it!

  • - Jesus (beep).

  • - I really just wanted to sit down,

  • maybe have a glass of water.

  • I'm not really a hard liquor drink.

  • Just a little too much for me to handle,

  • especially since I told them I was driving.

  • - Hey!

  • (Donna yelling)

  • - How loud that owner is, just loud and obnoxious.

  • - Shot, shot, shot.

  • - What happened?

  • (drum)

  • (horse nays)

  • - Holy (beep).

  • - Oh Jesus.

  • (customers yell)

  • (horse nays)

  • - Oh my god!

  • That's why you're not supposed

  • to have a damn horse in the bar.

  • - What would have happened

  • if that horse would have broken their leg.

  • - That's disgusting.

  • (Donna laughs)

  • - And she's laughing.

  • She thinks this is funny.

  • - Look at it got so scared, it like pooped!

  • - Oh he crapped on the floor!

  • Oh!

  • - You almost fell on my table.

  • I'm sitting there going this ain't his first rodeo.

  • - We've all done this one before.

  • - Guy's rode a horse into a bar,

  • everybody's rode a horse into a bar.

  • You ride a horse in a bar

  • when you're piss mother (beep) drunk.

  • - We just saw a horse crap on the floor in a bar.

  • I'm going in.

  • I gotta go to work, man.

  • I'll see you inside later.

  • - Good luck Jon.

  • (upbeat rock music)

(intense music)

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最令人瞠目結舌的偵察發現｜酒吧救援 (Most Jaw-Dropping Recon Discoveries | Bar Rescue)

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    林宜悉 發佈於 2021 年 01 月 27 日
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