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  • Anton has joined the meeting.

    Anton 已加入會議。

  • While it may be astounding that we can have a virtual meeting with people on different continents, it can also be frustrating.


  • And these frustrations can affect morale, engagement, productivity, and innovation.


  • When changes in the ways we communicate lead to changes in how others perceive our communications, this calls for a new set of protocols and behaviors.


  • Authors Erica Dhawan and Tomas Chamorro-Premuzic have a few rules of thumb for communicating with remote teams.

    作者 Erica Dhawan 與 Tomas Chamorro-Premuzic 提供了一些經驗法則給需要遠距離溝通的團隊。

  • First, since clarity and consistency are key, sticking to a set of agreed upon norms can help avoid confusion.


  • This could range from a set of acronyms about expected response times to standardizing use of particular communication platforms.


  • Next, remember that you can never be too clear.


  • Unless you've established a shorthand protocol ahead of time, don't assume others understand your brevity.


  • Take the extra time to be extra clear, regardless of the medium.


  • Third, don't bombard your team with messages.


  • Each time you email, text, or call imagine that you are physically walking into your colleagues workspace.


  • If you followed up an email by text and phone, it would be like opening their office door three times in a row.


  • Minimize your digital volume, and think wisely before hitting send.


  • Fourth, notice that team members who are more introverted in person can really benefit from written communications.


  • Physical barriers can actually level the playing field for those who may be less inclined to speak in group settings.


  • Lastly, find ways to celebrate and socialize remotely to strengthen relationships between team members and improve collaboration.


  • Even a simple switch from conference calls to video, for instance, can boost rapport and create empathy.


  • The challenges of remote teams will not disappear, but creating consistent rules, rituals, and protocols will go a long way in building a new communication skill set.


Anton has joined the meeting.

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【新冠肺炎】在家工作開會好難喔?聽聽專家們如何在家遠端開會還可以事半功倍! (How to Collaborate Effectively If Your Team Is Remote (The Explainer))

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    Seraya 發佈於 2020 年 04 月 10 日