And in this tutorial, I'm going to teach you how to answer police officer competency-based

interview questions that are focussed on the core competency of INTEGRITY. Now, I have

created a further three videos for you, which you'll be able to find in the description

below this video where I cover all of the different competencies. So if you are applying

to become a police officer, please do stick around, watch this tutorial from beginning

to end, because it will help you prepare effectively. Please don't forget to SUBSCRIBE to the channel

and I would also appreciate it if you hit the LIKE button, because that tells me you

enjoy the content and I will create more for you! So, for police officer competencies and

values that we need to focus on during part of our preparation for the police officer

selection process, one of them is INTEGRITY, which I'm going to cover during this tutorial.

The next one is PUBLIC SERVICE. Another one is IMPARTIALITY and then finally, TRANSPARENCY.

These four competencies are absolutely crucial to your success in applying to become a police

officer. What is integrity? Well, as a police officer, you must act with a high degree of

professionalism and integrity in everything you do, because this will then serve to increase

trust with members of the public. And let's face it, if police officers cannot be trusted,

who can we trust in society? Lots of emphasis is put on your levels of integrity. If we

were to take a look at a number of example police officers interview questions that are

based on the core competency of integrity, that will obviously be helpful to your preparation.

I'm going to give you a number of questions. I'm going to give you an answer as well, to

one of the questions. And if you stick around, I'll tell you where you can download my FULL

SET of police officer competency based interview questions and answers. The first question

based around INTEGRITY is: Describe a time when you followed rules and procedures? As

a police officer, you have to be able to follow rules and procedures. You can't deviate from

them. You need to demonstrate that you can do this. So when we answer this question,

it is my strong opinion that you should utilise what's called the STAR technique: situation,

task, action and result. And in the answer that follows right now, I will prove to you

how effective this is when constructing your answers. So the first question is: Describe

a time when you followed rules and procedures? And here is my example answer. “When I first

started working in my current role, I undertook a one week training course whereby I was required

to study company rules and procedures based around customer service standards and also

response times for clients. This was a client and customer focussed role, and I knew how

important it was to follow the systems that were already in place. It was my task to adhere

to the rules and procedures to protect the integrity of the company. Once my training

was complete, I created a checklist that I carried around with me each day and I constantly

referred to it while dealing with customers and clients. Now, during one particular call

where a customer was complaining, I need to refer to the checklist to ensure I adhered

to the company complaints procedure. I stuck rigidly to the procedures and guidelines whilst

dealing with the customer, and that then ensured I was able to provide them with the best possible

service at all times. The result was, by following the procedures, I was able to resolve the

complaint to the satisfaction of the customer whilst also maintaining company integrity.

You'll see that the structure of the answer is perfect: situation, task, action and result

is commonly known as the STAR technique, and it is a great way for preparing your answers

for behavioural type interview questions which you will be asked during the police officer

selection process. So, I will now go through a number of other police officer competency-based

questions based around integrity, and then I will explain where you can download the

answers for them. Next one, describe a time when you demonstrated courage in a challenging

situation? Describe a situation you were in where you enhanced the reputation of your

employer or an organization? Describe a time when you remain calm in its stressful and

difficult situation? Explain a situation you were in where you challenged someone's behaviour

that was inappropriate? That's a challenging question to answer! Tell me about a time when

you demonstrated integrity and professionalism at work? Describe a time when you went out

of your way to help your employer? As a police officer, how would you deal with a member

of the public who was demonstrating threatening behaviour? Now, the important thing when answering

this kind of question, is to make sure that you always follow your rules and procedures.

And you would have to say this kind of scenario, you would use a calm and confident style of

communication, open body language that was non-threatening. And your focus would be to

de-escalate the situation whilst following rules and procedures. Describe a time when

you had to deal with a stressful situation at work? Which police officers have to do

all the time. Describe a time when you completed a difficult task whilst under pressure? If

you want to download the answers to these and also all of my four police officer core

competency interview questions, please do click the link in the top right hand corner

of the video. It will take you through to this page on my website, How2Become.com. We

are an industry leader with regards to helping people prepare to prepare for, and pass, the

police officer selection process. I started the company back in 2005, so I've been online

for over 15 years now, and we've been very successful at helping a lot of people prepare.

If you scroll down the page, there's loads of information on this page that's based on

the competencies to help you prepare for each one: PUBLIC SERVICE. I've put the questions

there for you. Also, you know, you can download them as individual packs if you want to. But

if you scroll to the bottom, you can get all of them. The complete set of 25+ questions

and answers to the same calibre of what I've just covered, literally for £17 plus vat.

So it's a great investment during your preparation for the police officer selection process.

I hope enjoyed that. Don't forget to SUBSCRIBE and please hit the LIKE button because as

I say, that tells me you enjoy the content and I will dedicate more of my time to create

it for you. Thank you for watching and wish you the best for passing the police officer

selection process.