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  • Imagine that you've just received some negative information about me,

    想像如果你在演講之前

  • just before this talk.

    獲知一些關於我的壞話,

  • Maybe he or she who's with you today has heard some rumors about me,

    跟你一起來的人聽到和我有關的謠言,

  • some rumors about me being incompetent,

    有些謠言很站不住腳,

  • being a liar, being a bragger,

    例如我會說謊、我是騙子,

  • that I wear women's underwear.

    或是我會穿女性內衣,

  • (Laughter)

    (笑聲)

  • How much do you think that would affect your image of me right now?

    你們覺得現在這些謠言對我的形象會有多少影響?

  • As a psychotherapist, working with occupational health,

    作為一個專精職場健康的精神治療師,

  • I've met countless employees and leaders,

    我認識無數個員工和主管

  • who are suffering from a toxic and unhealthy working environment.

    受苦於不愉快或不健康的工作環境,

  • They are struggling because they're lacking knowledge,

    他們不知道如何改變環境,

  • how to change the environment.

    因此只能苦苦掙扎,

  • They need outside help.

    他們需要外界的幫助,

  • I've tried to help them and failed, times and times again.

    我試著幫助他們但一次又一次的失敗,

  • I've tried conflict resolutions,

    我嘗試過解決衝突、

  • group discussions, individual interviews,

    團體討論、個別諮商、

  • leadership coaching,

    領導力訓練,

  • failing time and time again to change this unhealthy working environment.

    但是不斷失敗,無法改變這不健康的工作環境,

  • So -

    因此,

  • Ten years ago, I started a little investigation of my own.

    十年前我開始自己做個小調查,

  • I was trying to figure out why it is so hard to change,

    想要找出職場環境難以改變的理由,

  • and I found out that a great number of employees and leaders

    後來我發現非常多員工和主管

  • were talking negatively about their colleagues

    會在同事不在場時

  • when they were not present.

    說他們的壞話,

  • Namely, backbiting.

    也就是背後中傷,

  • So, the definition of backbiting is talking negatively

    背後中傷意思是在某個第三者不在場時

  • about a third person who's not present.

    講他們不好的事情,

  • I have a question for you all.

    我有個問題想問大家,

  • Please raise your hand

    麻煩你們之後舉手讓我知道答案,

  • if you think backbiting takes place at your workplace or place of study.

    如果你覺得背後中傷有發生在你工作或上學的地方,

  • Please raise your hand.

    請舉手,

  • Wow! OK. Thank you very much.

    哇,好謝謝你們,

  • It's not exact, but I think about 90% of you raised your hand.

    我不確定有多少,但我覺得有百分之九十的人都舉手了。

  • In ancient Greece,

    從前在古希臘時代,

  • the great philosopher Socrates met an acquaintance on the street,

    偉大的哲學家蘇格拉底在街上遇到一個老朋友,

  • and the acquaintance said,

    老朋友說:

  • "Hey, Socrates, have you heard the latest news about your friend?"

    「嗨蘇格拉底,你有聽到你朋友最近的的事情嗎?」

  • And Socrates says, "No, but before you tell this news,

    蘇格拉底回答:「沒有,但你跟我說之前,

  • I want you to pass a little test.

    我想要你先通過一個測試,

  • It's called the triple-filter test."

    叫做三段檢驗法。」

  • "The triple-filter test?", he said. "OK."

    對方說:「三段檢驗法?好。」

  • "First question:

    第一題:

  • what you're going to tell me about my friend, is it true?"

    你要跟我講的消息是真的嗎?

  • "Oh, no. I just heard it. I don't know."

    噢,不確定,那是我剛才聽到的,

  • "OK. You can still pass the test.

    沒關係,你還是可以繼續測試,

  • The second question:

    第二題

  • is it anything good you're going to tell me about my friend?"

    那件跟我朋友有關的事是好的嗎?

  • "Oh, no. On the contrary," he said. "Nothing good."

    不,正好相反,是不好的事情,

  • "OK. You may still pass the test.

    好的,你還是可以繼續測驗,

  • The third question:

    第三題:

  • what you're going to tell me, is it useful?"

    你要跟我講的事情有任何實用性嗎?

  • "Oh, no. It's not useful."

    不,那不實用,

  • "OK," Socrates said.

    蘇格拉底說:好的,

  • "First of all, you don't know if it's true.

    第一,你不知道那是不是真的,

  • Second, it's nothing good.

    第二,這是不好的事情,

  • Third of all, it's nothing useful.

    第三:沒什麼用途,

  • Why bother tell me?"

    那為什麼還要花時間告訴我?

  • Do you know who, in our society today, that backbites?

    你們知道在當今社會有誰會在背後中傷他人嗎?

  • Yes. Women.

    對,女人,

  • (Laughter)

    (笑聲)

  • It's women.

    是女人。

  • (Laughter)

    (笑聲)

  • It's another major group, as well.

    還有另外一個主要群體─

  • Namely, men.

    就是男人,

  • (Laughter)

    (笑聲)

  • And why do we backbite?

    那為什麼我們會在背後講其他人壞話?

  • When I backbite,

    當我們講壞話時,

  • I've got this feeling of elevating myself, while talking other people down.

    我們會覺得把他人講得不好,自己的地位就會變高,

  • In an additional bonus,

    另一個我覺得很有意思的額外好處是

  • I seem interesting because I've got some juicy information that you don't have.

    我有一些其他人不知道的吸引人消息,

  • This is how we, as adults, are bullying each other.

    這就是成年人霸凌他人的方法,

  • I have a second question for you.

    我的第二個問題:

  • Please raise your hand if you want to work in a place

    如果你希望在沒有背後中傷的職場環境工作

  • where there is no backbiting going on.

    請舉手,

  • No gossip.

    沒有流言蜚語,

  • OK. Thank you very much.

    好的,謝謝你們

  • It's interesting, right?

    這很有趣對吧?

  • How to get a permanent end to backbiting?

    要怎麼永遠終止背後中傷?

  • I have done one genius thing in my life.

    我之前做過一個很天才的事情,

  • (Laughter)

    (笑聲)

  • I think this is it.

    我覺得這方法就可以。

  • I call it "Gossip 2016,"

    我叫它 2016 八卦,

  • and this is how you can all apply it in your workplace, if you want to.

    如果你們有興趣,接下來我會告訴你如何在職場應用,

  • First of all, you gather a group.

    第一,先組織一個團體,

  • Perhaps, not as many as you are.

    也許不用跟在場的人一樣多,

  • Second of all, you ask the first question:

    第二,你問第一個問題:

  • "Do you believe backbiting takes place here?",

    你覺得背後中傷有在這裡發生嗎?

  • and they will raise their hand.

    然後他們會舉手,

  • Third, you need to define what backbiting is.

    第三,你必須為背後中傷下定義,

  • Use this triple-filter test. It's good, right?

    可以用三段檢驗法,這方法很棒對吧?

  • Fourth, ask the second question:

    第四,問第二個問題:

  • "Would you like to work in a workplace where there's no backbiting?",

    你們想要在一個沒有背後中傷的職場環境工作嗎?

  • and they will raise their hand.

    會有人舉手,

  • Then, you get a good old-fashioned flipboard,

    接著拿個舊式的活動掛圖版,

  • and you capitalize "Gossip 2016,"

    寫上 GOSSIP 2016, 字母都大寫,

  • and you ask your group if they want to join a project

    接著問你的團隊想不想加入

  • that will last for six months: "No Backbiting Takes Place Here."

    持續六個月的任務「職場零壞話」,

  • And they will sign. This is what obligates them.

    讓他們簽名,這會讓他們覺得自己有義務不能講他人壞話,

  • After they sign it, you [put] this sheet in a glass and frame,

    簽名後你把這張紙放在玻璃錶框裡,

  • you put it on a wall where everybody can see it,

    放在牆上讓所有人都能看見,

  • and every week, for next six months,

    接下來的六個月

  • you ask the group, "How are we doing with Gossip 2016?"

    每周你要問參與的成員們挑戰進行得如何,

  • This may seem simple, maybe naive.

    這個方法可能很簡單,也可能很天真,

  • Too good to be true, right?

    不太真實、讓人不敢置信,對吧?

  • But it works! I know!

    可是我知道這個有效!

  • And I have over -

    而且我可以─

  • I don't have, but it's over 250 CEOs in different companies

    我沒辦法自己作證,

  • that could verify this.

    但超過兩百五十間公司的 CEO 可以證實這點,

  • It works.

    這真的有效,

  • They could also tell you that absenteeism, sick leave, goes down,

    他們也會告訴你曠職和病假也因此減少,

  • and fractionation is minimized,

    公司裡的不和降到最低,

  • and productivity is increasing.

    生產力也提高了,

  • If you take this concept a bit further,

    你可以把這個概念延伸─

  • you all heard about the discussions about how young people and children

    常常會聽到人們討論青少年和小孩

  • are being bullied at school and on social media.

    在學校或社群媒體遭受霸凌的議題,

  • I think that I, as an adult, [have] the responsibility

    我覺得我自己作為成人,

  • to be a good role model.

    有責任當一個好榜樣,

  • I have to stop talking negatively about my uncle, about my neighbor,

    在家裡吃晚餐時,

  • about my colleague, about my mother-in-law,

    我不能再講自己伯父、鄰居、

  • around the dinner table at home,

    同事、女婿的壞話,

  • because, if I don't do that,

    因為我若不停止,

  • I'm actually saying to my children it's OK to talk negatively

    我便是在告訴小孩可以

  • about the third person that's not there.

    在某人不在場時講他們的壞話,

  • New consciousness commits.

    這種新意識需要花時間投入,

  • Thank you for your attention.

    謝謝聆聽。

Imagine that you've just received some negative information about me,

想像如果你在演講之前

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B1 中級 中文 美國腔 壞話 職場 蘇格拉底 謠言 環境 笑聲

如何開始改變不健康的工作環境|Glenn D. Rolfsen|TEDxOslo------。 (How to start changing an unhealthy work environment | Glenn D. Rolfsen | TEDxOslo)

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    JH. 發佈於 2021 年 01 月 14 日
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