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Yes yes yes yes yes yes yes yes yes yes yes.
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Yes yes yes.
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Ok.
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Hey, it’s Marie Forleo and you are watching MarieTV, the place to be to create a business
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and life you love.
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Now, if you’ve ever felt like you’re falling behind and you’re afraid that there’s
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no room left at the top, this episode is for you.
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Today’s question comes from Britt and she writes:
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“Hi, Marie.
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Let me first say how much I adore you and your insight.
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You’re genuine and loving and it translates through everything you do.”
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Thank you!
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“I recently started an online interior design business and it’s getting off the ground
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slower than I hoped.
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I’m watching friends succeed in similar business models quickly and easily.
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So here’s my question, how does one not become frustrated and jealous of those who
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are achieving the things you so desperately want?
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I want to be happy for them, but part of me feels like there are limited spots on the
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podium.
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Thanks so much, love Britt.”
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Britt, this is a great question.
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Now, I want you to know something: I have never met one creative entrepreneur, present
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company included, who hasn’t felt frustrated or upset when they feel like other people
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are just zooming past them.
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So you are not alone.
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But the short answer here is, no, there are not limited spots on the podium.
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We do not live in a zero sum world and there is more than enough opportunity to go around
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for everyone.
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However, the comparison impulse is really what’s crushing you here.
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It’s addictive and it’s deadly and it will destroy your business and your happiness
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if you let it.
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So first and most importantly, my friend, put down the compare-schlager.
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Britt, you have got to go cold turkey.
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People say comparison is the thief of joy.
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I’ve called it the Hamburglar of happiness.
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But when it comes to your small business, it gets even more dire because comparison
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really is the robber of results, the pillager of profits, the pickpocket of prosperity,
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and those are three things that every entrepreneur needs in order to survive.
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Alright, ma’am.
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So when did you notice your prosperity was missing?
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Did you see the guy who took your prosperity?
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We’ve had a lot of complaints of comparison work in this neighborhood.
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Yeah, it sounds like comparison again.
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We’ll keep an eye out for you though.
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This is serious, Britt.
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Because every time you do a shot of compare-schlager you are slowly killing any chance your small
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business has of succeeding.
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You know, most people don't realize it but they actually waste hours every single day
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comparing themselves to others.
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And the only way to stop is by cutting yourself off.
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So take a look at your habits.
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Are you following certain people on social media?
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Are you constantly checking certain websites and then feeling like crap after?
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Identify the specific behavior patterns that just trigger you and stop it.
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Here’s a hint.
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Don't rely on willpower.
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Unfollow people you compare yourself to on social media if that’s one of your vices.
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Even better, take those apps off your damn phone, woman.
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Do the equivalent on your laptop too.
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So you can Google free website blocker and you’ll find loads of options that prevent
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you from visiting sites that just waste your time.
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Now, once that’s done, the very best remedy for feeling behind is getting ahead.
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Now, I went ahead and did a little research on you, Britt, to learn more about you and
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your business.
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And it’s clear by your testimonials that you are so good at what you do, and I also
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love how much you love animals, but there are some changes I suggest you consider that
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will help just create a better user experience for your customers and ideally get you more
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clients.
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So let’s take a look.
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Alright, first thing, Britt.
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You need a clear tagline and a headline that really tells us what you do.
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We don't even know what you offer until we scroll way down.
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Simple solutions for a home you’ll love.
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I mean, that could be stools, it could be countertops, it could be a store that sells
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finishes, it could be software that helps you plot out a room.
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So first I’d suggest swapping out this tagline in the upper left corner from “simple solutions
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for a home you’ll love” to “affordable interior design services.”
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Next you should have a clear headline on this big hero image, and make sure the headline
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is above the fold.
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Why, you may be asking?
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Well, because you have about 3 seconds or less when someone comes to your website in
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order for them to decide whether you can help them solve their problem or not.
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Remember this, if you confuse people you lose people.
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Now, often the best headlines come directly from the mouths of our customers, and I found
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this great headline way down at the bottom of your site that explains exactly what you
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do.
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Professional design on a DIY budget.
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Now, down the road you may not want to focus on budget, but for now that seems to be the
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promise you make and a point of differentiation for your business.
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It is way more specific than simple solution, so it’s much better.
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Alright, let’s move on.
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The next thing I want you to do is simplify.
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There’s a lot happening on your homepage and as a potential customer, I’m not sure
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exactly where to look or what to click.
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One quick fix, eliminate social media from your homepage.
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Here’s why.
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If you’re lucky enough to get someone to your website, do not send that traffic away
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to the distraction mecca of social media.
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You’re doing it three times here on your homepage, so let’s remove those immediately.
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Also, I think your navigation could be simpler and more customer-focused.
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So, for example, I’d suggest losing the “how it works” from your navigation and
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simply going with “services,” which is crystal clear to anyone who might want to
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hire you.
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You can easily make 3 dropdowns for each of what appear to be your core services: virtual
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interior design, in person interior design, and home staging for realtors or sellers.
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I’d also suggest removing “home” and “shop” from your top navigation and recommend
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changing the copy from “get in touch” to “contact.”
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People know they can always click on your logo to go back home.
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Ok, next up, testimonials.
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So, Britt, your success stories are great.
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However, right now they scroll by way too fast.
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I can’t even read them before they go on to the next one.
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And I think they’re way too far down on the page, so I’d love you to move them up,
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perhaps underneath your hero image and either slow them way down or allow your user to control
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the scroll so they can take the time and really read what people have to say about your good
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work.
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Next, let’s take a look at your portfolio.
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So this is an area where there’s a lot of opportunity for growth and for you to really
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showcase your amazing work.
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So first up, I would not suggest that the first image on your portfolio page be a quote
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card.
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It needs to be a really great, high quality photo of an inspiring interior that you helped
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pull together or your best before and after.
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Now, another challenge in this section, the copy stays the same as I scroll, which is
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a missed opportunity to describe each photo and how you helped your client create the
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results they wanted.
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And the functionality of scrolling through is a little bit confusing as it is right now.
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This is an area where I think it would be helpful to look at other design sites and
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take inspiration from how they lay out really clear before and after photos.
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Britt, again, it is clear from your testimonials and from your pictures that you’re really
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talented and so good at what you do.
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And, trust me, I know how much work it takes to get any website up, so congrats on all
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you’ve done so far.
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Hopefully, these suggestions will help you continue to evolve and grow your business.
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Now, there’s a lot more that you can do, Britt.
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Especially once you get uber clear on your ideal customers, you create an even stronger
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web conversion strategy and learn how to really differentiate yourself in your market, all
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of which, I have to say, we do cover in B-School.
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Given the fact that you’re a new business owner, you’d be perfect for that program
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if it’s something you’re interested in.
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You can learn more at JoinBSchool.com.
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Now, let’s wrap up this episode with a tweetable.
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“Comparison isn’t just the thief of joy; it’s the pillager of profits and the pickpocket
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of prosperity.”
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That was my very long A to your Q, Britt.
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I do hope it helps.
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And now I would love to hear from you.
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So we talked about the power of going cold turkey on compare-schlager.
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We also talked about some tactical website changes that can really help any small business
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be more clear and customer focused.
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So based on everything that we covered today, what’s the single most important action
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you can take to support both your happiness and your growth?
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As always, the very best conversations happen after the episode over at MarieForleo.com,
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so head on over there and leave a comment now.
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Once you’re there, be sure you subscribe to our email list and become an MF insider.
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You’re going to get instant access to a powerful audio training I created called How
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to Get Anything You Want.
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You’ll also get some exclusive content and special giveaways and updates from me that
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I just don't share anywhere else.
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Stay on your game and keep going for your dreams, because the world needs that very
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special gift that only you have.
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Thank you so much for watching and I’ll catch you next time on MarieTV.
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B-School is coming up.
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Want in?
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For more info and free training, go to JoinBSchool.com.
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Did you see the guy?
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Your glasses are foggy though, we can’t see.
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Oh, we’re getting whispers.
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Whispers don't make friends.
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You’re.
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Under.
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Arrest!